Fazoli's Omdömen 

24
‱
TrustScore 4 av 5

3,8

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Det hÀr tycker kunderna

Betygsatt 5 av 5 stjÀrnor

I was very impressed with how management quickly resolved a mistake on an order. This was refreshing because it was clear Fazolis truly cares about their customers. There are days when a home coo... Se mer

Betygsatt 5 av 5 stjÀrnor

Camille S. I assume was the awesome person who took our order and brought it out to us. We got unlimited bread sticks and I got GF Chicken Pesto Rotini and my husband got Baked Ziti. Our meals were fr... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjÀrnor

Surprised that you are still is business with such a terrible employee attitude, are they not trained at all or screened before hiring for a mental state? Or for thinking, vision and hearing, are they... Se mer

Betygsatt 5 av 5 stjÀrnor

I have been to about 5 other stores and bar none this store in London kentucky is the most efficient, clean store I’ve visited. Also over the years I have met manager Gary Osborne he has to be the kin... Se mer

Företagsinformation

  1. Restauranger och barer

Informationen kommer frÄn olika externa kÀllor

Fazoli's is an American fast casual restaurant chain headquartered in Lexington, Kentucky.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

24 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Ingen aktuell inbjudningshistorik

Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa

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3,8

Alla omdömen

(24)

3 omdömen under de senaste 12 mÄnaderna

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Betygsatt 5 av 5 stjÀrnor

A good manager

Yesterday I was trying to order Fazoli's on their mobile app. This is my usual way of ordering Fazoli's. However, I was having difficulty as there was a coupon that I wanted to take advantage of. "The coupon stated that if you order any entree you could have two free pieces of pizza!" I tried to combine this coupon with six or seven different entrees and each time I received the same message "not available with this entree". Then I tried the same using my wife's telephone with the same results. I called and asked for the manager at the Fazoli's at Tates Creek, 4204 Saron Dr. Lexington. There I contacted Candace who was the manager. She said that I could come up to the desk and ask for her and she would help me with this purchase. I did just that, upon arrival the restaurant was quite busy and when they introduced me to Candace she was also talking to someone on a headset and delivering somebody's food in the restaurant. She was quite busy to say the least. She was very pleasant, she totaled up my purchase, I paid for it, and it was quickly handed to me in just a few minutes. Problem solved. I also noticed that each employee would occasionally ask her questions which she always seemed to know the answers to! A good manager would be just like Candice! Hopefully the Fazoli's restaurant appreciates her hard work! I know I do.

29 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

I just got food from Fazolis Dixie hwy


I just got food from Fazolis Dixie hwy Louisville KY. It was horrible. I dont know what the meatballs are made of but it stunk! The alfredo was all stuck together in one big clump and lasagna noodles were hard as a rock. Also they no longer serve lemon ice drinks. Did I call or complain No cause I dont want a complimentary meal. Even if free Ill never eat there again!

4 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

We eat Fazolis in Plant City Fl it was


We eat Fazolis in Plant City Fl it was great the service person was very helpful and friendly (Andrea Kinsley) . She made sure we had enough bread đŸ„– and cheese for your spaghetti 🍝 and what I couldn’t finish Andrea brought us a 📩 for it . Thank you Andrea.

9 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

First time eating there.

Great place to eat. Was eating inside. The male manager that works night's was very nice and helpful for our first time eating there. Would highly recommend just because of him. I want to say he said his name was Chad but I may be wrong about the name.

16 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjÀrnor

Surprised that you are still in business!

Surprised that you are still is business with such a terrible employee attitude, are they not trained at all or screened before hiring for a mental state? Or for thinking, vision and hearing, are they not tested for IQ, emotional intelligence or just for common sense to say the least! Incredible what they afford and dare! I had to change online on Google your hours of operation which you accepted for change but did not care for quite a while that it's showing wrong hours! Pay attention to your business and mind your own business before sticking your nose into other's like customer's business

29 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Camille S. Awesome young lady

Camille S. I assume was the awesome person who took our order and brought it out to us. We got unlimited bread sticks and I got GF Chicken Pesto Rotini and my husband got Baked Ziti. Our meals were fresh out of oven piping hot and so delicious. The place was clean and quiet it was also almost 2 pm. Very pleasant experience. First time I've ever eaten in Memphis.

20 maj 2024
Omdöme utan inbjudan
Logotyp för Fazoli's

Svar frÄn Fazoli's

Hey Rita Marie! Thank you very much for your 5 star feedback!

Betygsatt 5 av 5 stjÀrnor

Cyndi

We ate at your Fazoli's location on zandale drive and had the most fabulous unbelievable experience with customer service her name was Cyndi, she was helpful very informative very knowledgeable of the product and we came away from there with a fabulous experience we definitely will return to that restaurant the zandale location and one of the main reasons was for our customer service Cyndi

,we would definitely recommend this to friends and families specifically to visit that location,thank you for the wonderful experience and thank you, my wife and I had a wonderful time tonight and a enjoyable meal,the restaurant was spotless and extremely clean, again thank you so very much best regards the Millers

29 april 2024
Omdöme utan inbjudan
Logotyp för Fazoli's

Svar frÄn Fazoli's

Hi Jeff, Thank you very much for your 5 star feedback! We really appreciate you taking the time to let us know about your experience.

Betygsatt 3 av 5 stjÀrnor

Should have asked

I was hungry at 3pm on the side of town where traffic is GRIDDLOCK at that time. I wanted something hot and ready and good. I think the service was awesome. The host (drive thru) was patient and kind. However, I'm a OL' G and I have to speak the truth. The CHICKEN ALFREDO should have GRILLED CHICKEN not ROASTED. The chicken was OVER COOKED and very salty. And the NOODLES....Korr's pasta is for an emergency not for serving at a restaurant. It would also help to use FRESH mushrooms not canned .

28 februari 2024
Omdöme utan inbjudan
Logotyp för Fazoli's

Svar frÄn Fazoli's

Hi Reel,

Thank you for your business and your review. Fazoli’s is always seeking ways to improve our food and service and would like to know if we could have done anything to improve your experience. Please email me at guest.services@fazolis.com if you would like to provide more feedback on your recent visit.

Sincerely,
Lori Mosser
Fazoli’s Guest Relations

Betygsatt 3 av 5 stjÀrnor

Where's the sauce!!!

I visit the reynoldsburg location in ohio. I ordered online the Baked sampler which consists of spaghetti and meatballs and alfredo and lasagna. None of it had enough sauce but plenty of cheese on top. The lasagna tastes like I was just eating layers of noodles with a hint of cheese and I don't know where the sauce was. I also got a side salad which was three dollars and it was the skippiest salad I have ever had in my life. I usually have a good experience here but this one was not good.

20 augusti 2023
Omdöme utan inbjudan
Logotyp för Fazoli's

Svar frÄn Fazoli's

Dear LaMona Marshall, We are very sorry to hear that your visit was not a great experience, and we most definitely would like another chance to make up for that!

Betygsatt 3 av 5 stjÀrnor

I ordered the Italian Sub

I ordered the Italian Sub. I knew it had spicy peperoni. However, I did NOT know it had spicy jalapeno peppers in it. The recipe I looked up for Giardiniera Vegetables did not have jalapeno peppers in it. You should warn customers that the whole sub is spicey, not just the peperoni. If I had known that it was that spicy, I would not have ordered. it.

14 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

I have been to about 5 other stores and


I have been to about 5 other stores and bar none this store in London kentucky is the most efficient, clean store I’ve visited. Also over the years I have met manager Gary Osborne he has to be the kindest person and so willing to satisfy his customers thank you sincerely Ann

28 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Fazolis provides great food and customer service

I was very impressed with how management quickly resolved a mistake on an order. This was refreshing because it was clear Fazolis truly cares about their customers.

There are days when a home cooked meal is impossible and this has been a family favorite and much better than those drive through burger joints.

3 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjÀrnor

Thomas deserves a raise

Thomas was friendly and courteous. Our table was never without breadsticks!

9 juli 2021
Omdöme utan inbjudan
Logotyp för Fazoli's

Svar frÄn Fazoli's

Hey Justin Blackburn! Thank you for your review and great comments. We're happy to hear you love our food and hope you come back soon for more breadsticks!

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