Paul and his team at Cycle Revolution are utterly incredible! I've recently purchased a new road bike from them. It's great to speak to helpful and knowledgeable people face to face rather than a cli... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Colchester team consistently go above and beyond expectation. Would not use any other store for bicycle needs. In store all team are incredibly helpful, totally knowledgeable and go the extra... Se mer
We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... Se mer
I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect c... Se mer
Företaget har svarat
Företagsinformation
- Cykelaffär
- också i
- Cykelreparation
Skrivet av företaget
At The Cycle Room, we believe buying a bike should be exciting, easy and backed by expert support. Whether you're searching for your first bike, upgrading your current ride, or looking for the latest electric bike technology, we offer a wide range of quality bikes and accessories to suit every rider and every budget. As specialists in Giant and Liv bikes, our team is passionate about helping customers find the perfect bike for their lifestyle. From mountain and road bikes to hybrid, commuter, and electric bikes, we provide expert advice, detailed product knowledge and an easy, reliable shopping experience both online and in-store. Shopping with The Cycle Room means more than simply buying a bike — it's about finding the right fit for your riding goals with confidence. Whether you visit us in person or shop online, our team is here to offer guidance, answer questions and provide ongoing support before and after your purchase. With quality bikes, trusted expertise and excellent customer service, The Cycle Room is proud to be one of the best places to purchase Giant and Liv bikes and accessories online and in-store. Whether you're new to cycling or a seasoned rider, we're here to keep you moving.
Kontaktuppgifter
Unit 27, Peartree Industrial Estate, CO3 0JN, Colchester, Storbritannien
- 01206 699311
- thecycleroom.co.uk
4,7
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Company and staff
Great prices, fast delivery, unfortunately they missed an item in my order but the service team were excellent. They resolved the problem asap and gave me a call back to confirm that they were shipping the item.
Great service
3 oktober 2024
Omdöme utan inbjudan
Excellent service from the online…
Excellent service from the online ordering and customer service .
22 september 2024
Ordered a Endura jacket Monday it was…
Ordered a Endura jacket Monday it was here on Tue, great jacket and service thanks 🚴
2 september 2024
Omdöme utan inbjudan
Dealt with Matt at Ipswich and Danno at…
Dealt with Matt at Ipswich and Danno at Colchester. Went to Colchester first didn't have want I wanted, after much good advice from Danno he found a bike in stock in Ipswich. Went there and had a great service. I normally buy my bikes online but the service I got from Matt will make me think twice. Excellent service great value (couldn't beat it online) couldn't be happier.
27 september 2024
Omdöme utan inbjudan
Great shop
I have bought 3 bikes from this shop, several accessories and had a couple of services. I have always had a good experience. I literally can't fault them
11 september 2024
Omdöme utan inbjudan
Fantastic Service
Found a scott contessa for my daughter on offer on the website. Went to buy online and it sold out. I managed to call and find out there was one left. Website updated to show the bike for sale and managed to buy. By the Monday, the bike was already dispatched. Received it on Wednesday. Daughter loves it and Im a happy daddy. Many thanks.
14 september 2024
Omdöme utan inbjudan
Cycle Revolution
Site was easy to navigate , found what I wanted at a reasonable price, no problem with delivery etc, so overall happy with experience shopping here.
18 september 2024
Omdöme utan inbjudan
I collected my new Specialized e-bike…
I collected my new Specialized e-bike from the Norwich Specialized store. The cycle had not been checked properly prior to delivery with faulty gears and dropper post. This led to early failure of the rear cassette. Not what I had expected from a dedicated Specialized store.
22 mars 2024
Svar från The Cycle Room
Hi Stephen, Thank you for the review.
As we discussed back in April, every bike undergoes a full build and inspection before leaving us. The bike was in the expected condition.
You did develop warranty issues with the shock, dropper post and cassette. This is almost unheard of, especially regarding a cassette, for which the brands can only apologise.
When the bike came to us in June, we had the shock and dropper post serviced under warranty with Fox and SRAM replaced the cassette under warranty too. I understand the frustration of being without your bike for 3 weeks, however, everything was sorted as quickly as possible and free of charge to you.
I'd like to know how we could have increased our service levels from the 1-star you have given. Please email support@cyclerevolution.net with more information so that we can improve.
Thanks, The Specialized Norwich Team.
Really good advice on a saddle…
Really good advice on a saddle purchase. I cannot believe I have a 30 day exchange option. It is a great idea. Guy I spoke to was very helpful and had a good knowledge.
10 september 2024
Omdöme utan inbjudan
Very helpful!
Very helpful, great service at Cycle Evolution, as ever 👍
1 september 2024
Omdöme utan inbjudan
Ordered a bike online ,process was…
Ordered a bike online ,process was straight forward there was a delay on delivery and some confusion as to the cause,but I was put through to Josh at Kinetic revolution who contacted manufacturer straight away and came back to me that day with an explanation and a date to expect bike...it then arrived well packaged and within 4 working days as did some compensatory accessories from the bike manufacturer. So thanks to Josh for that and I would use these guys again
3 september 2024
Omdöme utan inbjudan
Awesome Service
The service was great and was properly educated about the different bikes within my budget. Highly recommended
23 augusti 2024
Great price for the ebike and good service
Great price for the ebike. Efficient service and good contact with customers.
22 augusti 2024
Great and clear communication all the…
Great and clear communication all the way until delivery.
15 augusti 2024
Omdöme utan inbjudan
Excellent service x
13 augusti 2024
Omdöme utan inbjudan
CAAD 13
Bought my new Cannondale CAAD13 last week.
PDI and delivery was swift and the bike arrived with zero damage and was packaged within an inch of its life.
Transaction and dealing with them has been great, will buy again if im in the market for an upgrade or another bike for the collection.
A++ for customer service
8 augusti 2024
Omdöme utan inbjudan
Was very supportive with getting the…
Was very supportive with getting the bike delivered on time for my daughter. Thanks for your help
14 augusti 2024
Omdöme utan inbjudan
Whyte E 160
Just had my bike delivered. They set the bike up for me in their workshop, gave me great advice explaining the merits of each option, and kept me well informed of delivery progress. Great service. Would definitely use Cycle Revolution again.
9 augusti 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.