The female assistant was extremely knowledgeable, friendly and kind. She patiently explained everything without being at all condescending. We received several text messages to say when the dryer woul... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Store well laid out with large signs showing where to find items required. Customer service very quick and very polite. My assistant, Ian, was a lovely man, very useful in helping me narrow down whi... Se mer
Ian was really knowledgable about our tv choice. Ian was easily able to give us all the other product options to consider too and advise which was better or worse. This was very helpful. Finally, Ia... Se mer
45 minutes and three members of staff for me to buy an apple watch. I appreciate the guy serving us was new, but this just shows a lack of support for your colleagues rather than it being an acceptabl... Se mer
Företaget har svarat
Företagsinformation
- Vitvaror och hushållsapparater
- också i
- Butik med kökstillbehör
- Datoraffär
- Elektronikbutik
- Mobiltelefoner
- TV-butik
Om Currys - Gateshead Team Valley
Skrivet av företaget
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Kontaktuppgifter
Unit 2/2A Team Valley SP, NE11 0BD, Gateshead, Tyne & Wear, Storbritannien
- 03445610000
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sony TV Purchase
Ian was really knowledgable about our tv choice. Ian was easily able to give us all the other product options to consider too and advise which was better or worse. This was very helpful.
Finally, Ian gave us impartial advice on payment options and took us through these in a calm and easy manner.
Wonderful, from sales to delivery
The female assistant was extremely knowledgeable, friendly and kind. She patiently explained everything without being at all condescending. We received several text messages to say when the dryer would be delivered and the two men who brought the dryer were very friendly, took all the packaging away, put the machine in place and even helped move some furniture around. Absolutely wonderful.
I ordered using click and collect
I ordered using click and collect. The order was ready on time at my local store for me to collect. I was asked if I could manage to carry the tv as it was light so I said yes however did find it rather cumbersome to carry to my car. On reflection maybe a member of staff should have been allocated to carry it to my car rather than me being asked if I could manage.
Always receive good service at Curry’s
Always receive good service at Curry’s, knowledgeable staff who know there stuff.
Svar kan ha AI-innehållLäs mer
Wanted information on toothbrushes
Wanted information on toothbrushes, had to wait 10mins before and assistant became available. After buying a product was supplied with wrong plug for charging, resulting in a return visit to change plug. More staff needed.

Svar från Currys - Gateshead Team Valley
Great service from Rhys
Great service from Rhys. Supported our purchase to ensure we got the best product.
Will always go to Currys first
Store well laid out with large signs showing where to find items required. Customer service very quick and very polite. My assistant, Ian, was a lovely man, very useful in helping me narrow down which machine to choose. Ordering, payment and delivery very quickly done. Delivery people were also very polite and efficient.
Assistance was exepyiomsly helpfull in…
Assistance was exepyiomsly helpfull in describing the points of the product. He help me when I dropped my stick and credit card. Very rare to find such curtesy these days
45 minutes and three members of staff…
45 minutes and three members of staff for me to buy an apple watch. I appreciate the guy serving us was new, but this just shows a lack of support for your colleagues rather than it being an acceptable excuse. Given i can buy this same product in other stores and online for the same price, experiences like this do not entice one to shop on the high street. Had i not been shopping with my partner, i would not have bought from you that day alongside not buying the dji 4p which i was also going to get that day

Svar från Currys - Gateshead Team Valley
Excellent customer service
Colleague who asked us if needed any help was fantastic in their support not pushy explained everything then sorted our purchase
Simple and easy to use interface
Simple and easy to use interface, fast delivery and helpful tips.
Very customer friendly although the…
Very customer friendly although the wait to be seen was a bit longer than expected not enough staff
Fantastic Service
Fantastic Service! Attentive, fast, a big smile, helpful, and added value to my purchase.
The salesperson was proactive and engaging; I felt valued as a customer. They heard my needs and multiple options were presented to my enquiry.
I left the store happy with my purchase.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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