Fairly reliable for about a year and then only intermittent the last few months. Looking for other options.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Service is solid I've had very few disruptions since activating my Wisper internet service. A far cry better than my experiences with both CenturyLink (Bonded ADSL) and Optimum (Coax). My only r... Se mer
Marc our installer was great! Very friendly and worked with me on the location of the hardware to best fit my space. Customer service/tech support have been great as well! Easy to talk with and unders... Se mer
Företaget har svarat
Easynet and now Wisper has been great each time we have called and reported an outage or a slowness in internet. Living in a rural area (although only 3 miles from Sedalia), our internet options are l... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works. The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless. We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors. Here’s the Wisper Promise: 1. We help you choose a plan that’s right for you. 2. We get you connected and make sure it works. 3. And we’re always here when you need us. So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Kontaktuppgifter
9711 Fuesser Rd, 62258, Mascoutah, USA
- (800) 765-7772
- marketing@wisperisp.com
- wisperisp.com
3,5
Medel
708 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fairly reliable for about a year and…
Fairly reliable for about a year and then only intermittent the last few months. Looking for other options.
7 juli 2026
Omdöme utan inbjudan
Svar från Wisper Internet
Thank you for your feedback. We’re sorry to hear that your experience changed after a year of reliable service. We appreciate you giving us the opportunity to serve you and regret that we haven’t met your expectations in recent months. If you’re willing to reach out to our support team, we’d welcome the chance to review the issues and see if there’s anything we can do to improve your service. You can reach our support team at your convenience by calling 800-765-7772.
Consistent outages and unreliable…
Consistent outages and unreliable service for my business. How am I expected to stay with someone who has random outages on days with perfect weather and no storms or winds at all. Completely unacceptable service
5 juli 2026
Omdöme utan inbjudan
Svar från Wisper Internet
Thank you for your feedback. We sincerely apologize for the outages and understand how disruptive unreliable internet service can be, especially when it impacts your business operations. We recognize that experiencing service interruptions during clear weather conditions is frustrating and can affect your ability to serve your customers. Please contact our Customer Service team at 800-765-7772 so we can work with you directly to identify the cause of these issues and help improve your service experience.
– Wisper Internet
Technician was really respectful and…
Technician was really respectful and helpful
6 april 2026
Omdöme utan inbjudan
Svar från Wisper Internet
Thank you for the great review and feedback! We appreciate you and your business!
Quick and professional service…
Quick and professional service technician. I love the internet connection we live in rural area and have tried multiple companies to get fast reliable internet and Wisper has finally fixed that problem for me.
15 mars 2026
Omdöme utan inbjudan
working out the kinks!
Except for one glitch by an agent, everything was fixed within an hour.
12 mars 2026
Omdöme utan inbjudan
A no brainer
It took all of 1 minute for Paul to sell me onto Wisper when he knocked on my door. Internet was less expensive than Cricket that I was using at the time, unlimited data with no slowdown, and faster speeds. It was a no brainer. Then the install was so quick and easy, and customer service was great. I can hardly believe I waited this long. I would definitely recommend Wisper.
26 januari 2026
Omdöme utan inbjudan
Svar från Wisper Internet
Thank you for the review and kind words! We appreciate your business!
Excellent
The sales representative was kind and efficient. I was pleased at the ease of installation. The cost and internet speed are excellent. Overall great service.
6 februari 2026
Omdöme utan inbjudan
The Service request simple
The Service request simple, the install schedule appointment set within a short time, and schedule maintained. performance good. I'll await my service after storm season to see if service is maintained.
28 januari 2026
Omdöme utan inbjudan
My service & person
The day of service the service man was very nice explained what he'd be doing and went about his job.
So far my service has been good no problems of any kind.
22 januari 2026
Omdöme utan inbjudan
Svar från Wisper Internet
Kandi- we are delighted to hear of your experience! We love what we do and hearing your kind words let's us know that we are doing it for all the right reasons! Never hesitate to contact us! We can be reached at 1-800-765-7772 or support@wisperisp.com. Our support team is available Mon-Fri 24 hours a day, Saturdays 9AM to 6:30PM, Sundays 10AM to 6:30PM. You just made our day! Thanks!
Getting Wisper internet was a very smoothe experience
The whole process of getting wisper internet was great. From the initial call to the actual set-up, everything went very well. The guys went above and beyond setting up the antenna to make sure it was absolutely right. We are very pleased with Wisper!!
22 januari 2026
Omdöme utan inbjudan
Personal, small business-like service!
From the first call to sales, to the installer at my house, the personal small business experience was superb! I'm saving $140/month compared to my previous service and lack nothing - plus the personalized service!
15 januari 2026
Omdöme utan inbjudan
Svar från Wisper Internet
Thank you for the 5-Star Review and your feedback! We are so pleased to hear of your positive experience! Never hesitate to reach out if you ever have questions or concerns! Our support team can be reached at 1-800-765-7772 or support@wisperisp.com. Our support hours are Monday- Friday 24 hours a day, Saturdays 9AM to 6:30PM and Sundays 10AM to 6:30PM. Welcome to Wisper, we are so glad to have you!
Excellent service from the first call!
From the time I called to the installation, everything went smoothly. I live in an area where we haven’t had reliable internet since we moved here. Now we are able to stream our shows with great quality and without mindless buffering!
6 januari 2026
Omdöme utan inbjudan
Cautionary tale…I got this service in…
Cautionary tale…I got this service in rural Missouri in Oct 2023. For 2 years it was rock solid. The last 4-6 months my internet is down often. It’s always a “fiber line” severed in the area. This last time, it has been down for 2 days and as a work from homer, can’t have it. Wisper went from one of the most reliable to questionable service in less than 6 months. It’s time for Starlink.
22 januari 2026
Omdöme utan inbjudan
Svar från Wisper Internet
We are sorry for not meeting your expectations and apologize for any inconvenience you have experienced. We would like to take a more detailed look into your account, but we cannot do so without first verifying your contact information in a secure manner. Please reach out to us at support@wisperisp.com or call us at 1-800-765-7772 so that we can review your account and service. Our support team is available 24 hours a day Monday through Friday, Saturdays from 9 AM to 6:30 PM, and Sundays from 10 AM to 6:30 PM. Thank you.
Been trying to close account for two…
Been trying to close account for two days with customer service. They refuse to reply
4 januari 2026
Omdöme utan inbjudan
Svar från Wisper Internet
Hello, Brad. We apologize for any inconvenience. We think we have located your account profile but we've requested more information from you in a secure manner in order to confirm your account. A member of our support team will reach out to you soon. In the meantime, we can be reached at support@wisperisp.com or you can call us at 1-800-765-7772 - our support team is available 24/7 Mon-Fri, Saturdays 9AM to 6:30PM and Sundays 10AM to 6:30PM. Thank you!
Service is solid
Service is solid
I've had very few disruptions since activating my Wisper internet service. A far cry better than my experiences with both CenturyLink (Bonded ADSL) and Optimum (Coax).
My only real complaint is the price. $150/month for 400 mbps down / 30 mbps up is quite high compared to competitors - not that there are any competitors in my area. But as an example, Socket Fiber is ~$100/month for 1gig down/up, Optimum is $90/month for 500 down / 30 up.
23 juli 2025
Omdöme utan inbjudan
So far whisper has been great I've had…
So far whisper has been great I've had no shutdowns no slow speeds
20 juli 2025
Omdöme utan inbjudan
Svar från Wisper Internet
Lowell, thank you for the 5-star review and your feedback! We appreciate your business!
Good reliable service
Good reliable service. Haven’t had any service calls yet but I expect it will be just as professional and pleasant.
1 juli 2025
Omdöme utan inbjudan
It's a little expensive, but it's worth it!
I love whisper internet. My experience has been great so far..
11 juli 2025
Omdöme utan inbjudan
Svar från Wisper Internet
Judy, thank you for the 5-Star review! We appreciate your trust in Wisper and your business! Don't forget about our Referral Program which can earn you FREE internet! You can learn more about it here https://wisperisp.com/internet-for-life/ or you can contact our support team at 1-800-765-7772 Mon-Fri 24 hours a day, Saturdays 9AM to 6:30PM and Sundays 10AM to 6:30PM. Thank you!
LOOK INTO STARLINK
I've been stuck with Wisper for several years now as they were my only option. I recently discovered StarLink and am so excited to be dropping Wisper!
1 maj 2025
Omdöme utan inbjudan
Svar från Wisper Internet
Ash, we apologize for not meeting your expectations. We've reached out to you in a direct message to gain information to confirm your profile so that we can look further into your account so that we can identify where and how we can improve our customer experience. We are sorry that we did not meet your needs and we are sorry to see you go.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.