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Turfmatic Omdömen 

281
•
TrustScore 4 av 5

4,1

Verktygstillverkare
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Best my artificial grass has looked since it was laid nearly 10 years ago! Fast delivery - can’t fault.

Betygsatt 1 av 5 stjärnor

Terrible customer service. Product didn’t arrive tried every method of communication no response. They still have our money I would not touch this company It’s in my husbands name and we have sent t... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

After purchasing this item, I was a bit worried because I had no correspondence on my purchase. It just turned up on my doorstep. This machine is awesome like I read and other reviews. It will pul... Se mer

Betygsatt 4 av 5 stjärnor

There aren't many options for artificial turf sweepers. And most seem like they're basically the same product by the same manufacturer, just with different labels. I'm not convinced the Turfmatic is a... Se mer

Företagsinformation

  1. Verktygstillverkare

Skrivet av företaget

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

281 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 29 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(281)

110 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

After purchasing this item

After purchasing this item, I was a bit worried because I had no correspondence on my purchase. It just turned up on my doorstep.

This machine is awesome like I read and other reviews. It will pull the spots off a leopard. It will also pull the lines of a zebra. It picks absolutely everything up Dog Hair cat hair twigs leafs my lawn is recently New so I can’t really say it makes it looks like new again. Certainly does a fantastic job. Downside to it doesn’t get right to the edges but with a little bit of raking sorted.

11 juni 2026
Betygsatt 1 av 5 stjärnor

Terrible customer service

Terrible customer service. Product didn’t arrive tried every method of communication no response. They still have our money I would not touch this company It’s in my husbands name and we have sent the information through five channels order number gb-2136 ordered 2nd may. Hopefully this can help resolve

1 juni 2026
Omdöme utan inbjudan
Logotyp för Turfmatic

Svar från Turfmatic

I'm unable to find any order in your name or emails to our customer service team. Please email you enquiry direct to sales@turfmatic.com and the team there will be more than happy to assist.
UPDATE:
Firstly, we apologise for having to respond via Trustpilot. However, we wanted to ensure you received this important information, as our investigation suggests there may have been issues with email delivery and communication.

After further investigation, we have now located your email. Unfortunately, it had been filtered into our gmail spam folder and therefore did not appear in our normal customer service queue.

Having reviewed the shipment history, we can see that DPD attempted to make contact regarding the delivery on multiple occasions (6th, 7th and 8th May). The consignment was subsequently marked as Return to Sender on 9th May.

While investigating the matter, we also noticed that emails from your @talktalk.net address appear to be receiving an unusually high spam reputation score. We cannot say with certainty whether this affected all communications relating to this order, but it may help explain why our team did not initially receive your message and could potentially affect communications with other businesses as well.

As the email address appears to be used for business purposes, we would strongly recommend checking the email reputation and deliverability settings with your email provider to help ensure important messages are not being filtered or rejected by third-party systems. If this issue is occurring elsewhere, it could potentially result in missed customer enquiries and lost business opportunities.

We apologise for the inconvenience caused and are currently resolving the matter through the return and refund process.

Betygsatt 5 av 5 stjärnor

Delivery & Shipping Address Issue

Had an issue with the delivery & billing address which we did not realize until we received email confirmation that our shipment was dispatched. It was sorted easily and quickly and our order arrived at the correct address at the time and date promised.

20 maj 2026
Betygsatt 1 av 5 stjärnor

Company fails to contact potential customer

I have been calling numerous times and sending emails to ask questions about the products prior to purchasing. It's been over 3 weeks now with NO communication either by phone or by email. How can I purchase their product if I can't reach them and they don't get back in touch with the customer. What good is a warranty if you can't contact them?

15 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Easy work

Used turf brush on long neglected lawn. Good result removing dirt and lifting turf blades.
Easy to use

20 april 2026
Betygsatt 4 av 5 stjärnor

I like the product

I like the product. However, the cable gets in the way when using. It has wrapped around the brush roller a couple of timed. It also doesn't clear my artificial grass leaves etc next to a gravel board. It leaves about 6 inches of uncleared area.

22 april 2026

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