My dogs absolutely love the dental powder! They lick the bowl completely clean to get every last bit. And we love it because there is no more bad breath! It started working within 3 days and is still... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The monthly subscription is perfect for us. I get the email notifications. It debits to my payment method on a consistent date. Besides all that my dog goes crazy for them. I have seen some improv... Se mer
Företaget har svarat
I had used the dental formula for several years and had received comments from my vet that my small dog’s teeth and gums were surprisingly healthy for her age and breed. I had then run out and not reo... Se mer
Företaget har svarat
I've tried 2 different kinds: Allergy and Immune Chew as well as Probiotic Chew. The probiotic one seems a bit dry compared to the other; Allergy and Immune looks like a little chunk of sausage. I hav... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Skrivet av företaget
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Kontaktuppgifter
One World Trade Center, 85th Floor, 10007, New York, USA
- 1-866-473-8522
- help@thepetlabco.com
- thepetlabco.com
3,9
Bra
15 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful
They took care of me and my dog Stella. Got a replacement order on its way and hopefully i will receive it soon. Thank you Petlab co
20 augusti 2026
Dog has been on pet lab for a year
Dog has been on pet lab for a year. Dog is chewing at paws again.
13 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
It works
It works! And she loves them. She’s very picky so these are great! Definitely recommend!
3 november 2025
Svar från PetLabCo.
Hi Darla,
We are so thrilled to hear that our product is working well and that your picky pup loves them! Thank you for your wonderful recommendation.
Best regards,
PetLabCo.®
Svar från PetLabCo.
Hi PJ,
We appreciate your feedback and understand the importance of timely delivery. We are always working to improve our scheduling.
Warm regards,
PetLabCo.®
With only 1 month of use
With only 1 month of use, I think I’m already seeing improvements with less itching and better poos.
20 augusti 2026
Omdöme utan inbjudan
Svar från PetLabCo.
Hi Olivia,
We're so happy to hear about the positive changes you're seeing in such a short time! It's wonderful to know our product is making a difference. Please keep us in the loop on your pup's progress!
Warm regards,
PetLabCo.®
I got it and nothing was missing!
13 augusti 2026
Svar från PetLabCo.
Hi Mark,
We're so happy to hear that everything arrived exactly as expected! We appreciate you taking the time to share your positive experience.
Best regards,
PetLabCo.®
Svar från PetLabCo.
Hola Edel,
Lamentamos saber lo que sucedió con tu experiencia. Nos esforzamos al máximo por ofrecer el mejor servicio posible a cada cliente. Sin duda, queremos analizar qué pudo haber afectado tu experiencia con nosotros.
Un miembro de nuestro equipo se pondrá en contacto contigo directamente para comprender mejor lo ocurrido.
Saludos,
PetLabCo.®
This product actually works when given as instructed it's fixed my Labrador's stool issues she was having!
Honestly, what I love about this product is that it has completely eradicated the problem that my baby girl was having with her stools. And she now has solid stools, and nothing loose. My black Labrador is feeling great!
12 augusti 2026
Svar från PetLabCo.
Hi Joan,
We're so happy to hear that our product has made such a positive difference for your Labrador! It's wonderful to know that her gut health has had positive changes and she's feeling great.
Kind regards,
PetLabCo.®
Svar från PetLabCo.
Hi Angella,
We are so happy to hear your pet is loving our product and that you are seeing some positive changes! Thank you for sharing this wonderful feedback.
Best regards,
PetLabCo.®
Was delivered as we were running out of…
Was delivered as we were running out of the last one. Great timing !!
19 augusti 2026
Svar från PetLabCo.
Hi Ruth,
We're so glad to hear our delivery timing was perfect for your needs! We appreciate your kind words.
Kind regards,
PetLabCo.®
I'm stuck in Auto Ship every month and…
I'm stuck in Auto Ship every month and can't get it to stop!!!!! I'm going to be calling PayPal to have them stop paying!
12 augusti 2026
Svar från PetLabCo.
Hi Laura,
We sorry to hear about the difficulty you're experiencing with your subscription. We understand how frustrating it is when you can't manage your account as expected.
We were unable to locate any cancellation requests associated with your account.
You can cancel your subscription at anytime from your account portal here: https://account.thepetlabco.com/login
Our team is also available to help with cancelation requests and is available at:
Phone: 1-866-473-8522
Email: help@thepetlabco.com
We take concerns like this very seriously and a member of our team will be reaching out to you directly to better understand what happened.
Warm regards,
PetLabCo.®
Good product
Good product. I can see the difference in appetite, as well as less itching.
12 augusti 2026
Svar från PetLabCo.
Hi David,
We're so happy to hear our product is making such a positive difference in appetite and itching! Thank you for sharing your wonderful feedback with us.
Kind regards,
PetLabCo.®
Zero benefit
I have been using these chews for over 4 months now on both of my dogs, and I havent noticed any benefit or any improvement with the itchy skin and ears. Not satisfied at all
19 augusti 2026
Svar från PetLabCo.
Hi Marcela,
We're truly sorry to hear that our chews haven't provided the desired results for your dogs' skin and ear issues after four months of use. We understand your disappointment when a product doesn't meet expectations. It might be beneficial to explore other options.
Someone from our Customer Experience team will follow up with you shortly to provide support.
Warm regards,
PetLabCo.®
It took 3 months but the improvement on…
It took 3 months but the improvement on my lillte guys teeth is great!
19 augusti 2026
Svar från PetLabCo.
Hi Wendy,
We're so happy to hear about the great changes in your little one's teeth! We appreciate you sharing your positive experience.
Best regards,
PetLabCo.®
Great product the beef jerky is and my…
Great product the beef jerky is and my dog loves it.
11 augusti 2026
Svar från PetLabCo.
Hi Susan,
Thank you so much for your feedback! We are thrilled your dog loves the Beef Jerky. We appreciate you sharing your experience and thank you for being a part of our community!
Warm regards,
PetLabCo.®
Svar från PetLabCo.
Hi Kevin,
Thank you so much for taking the time to share your experience. We are so happy to hear your dogs are loving the supplement! This is so exciting. It's also great to know your package was delivered on time. We know just how important that is when it comes to your pets' supplements. We appreciate you being a part of our community.
Warm regards,
PetLabCo.®
The monthly subscription is perfect for…
The monthly subscription is perfect for us. I get the email notifications. It debits to my payment method on a consistent date.
Besides all that my dog goes crazy for them. I have seen some improvement too. He will be 15 in less than two months and he hasn’t slowed down on walks, jumps up on our beds and handles the stairs easily.
One thing, when will you implement a seniors discount?
9 augusti 2026
Svar från PetLabCo.
Hi Linda!
We are so happy to hear that our monthly subscription is working out so well for you and your amazing dog! It's truly wonderful to learn that your furry friend, even at nearly 15, is still enjoying walks, jumping on beds, and handling stairs with ease. We appreciate you sharing such positive feedback about the improvements you've noticed.
We value all of our customers and want to make sure we're giving everyone the best deal possible, which is why we offer a 20% discount on our subscriptions along with additional discounts for bulk orders (ex. 3 containers every 90 days is a better cost per container than 1 tub every month). Thank you for being a part of our community!
Regards,
PetLabCo.®
Great product helps dog digestive issues
Great product. My dog no longer chews grass.
Reliable timely delivery.
11 augusti 2026
Svar från PetLabCo.
Hi Chris,
Thank you for sharing your experience. It's wonderful to know you are seeing the benefits for your dog and that your deliveries have been timely. We appreciate you being a part of our community!
Regards,
PetLabCo.®
Great products
10 augusti 2026
Svar från PetLabCo.
Hi Rita,
Thank you for kind words! We are so happy to hear you are pleased with our products. We appreciate your feedback.
Regards,
PetLabCo.®
It's a little too soon to tell.
I've tried 2 different kinds: Allergy and Immune Chew as well as Probiotic Chew. The probiotic one seems a bit dry compared to the other; Allergy and Immune looks like a little chunk of sausage. I haven't really noticed any change yet but we're giving it a try. I have 3 small dogs, 2 of which are my own and one is a foster. They range in age from 5-11 years old.
9 augusti 2026
Svar från PetLabCo.
Hi Jeanne,
Thank you for giving both products a try and for sharing that feedback! We'd love the opportunity to look into your experience with our Probiotic Chews. A member of our team will follow up shortly to provide further support.
We’d like to mention that it may take some time to see the full benefits, so we always recommend consistent use for at least 90 days.
Regards,
PetLabCo.®
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.