I like the product and it's probably helping my dog but I don't know for sure. Always delivered on a timely basis. I didn't realize that I was locked into buying the product on an ongoing basis and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
You guys have always been on time with the delivery and show care for my little fur friend, but what i like to know if there is any other chewys that I can give him that also helps his allergies cause... Se mer
Företaget har svarat
My dogs absolutely love the dental powder! They lick the bowl completely clean to get every last bit. And we love it because there is no more bad breath! It started working within 3 days and is still... Se mer
Företaget har svarat
I closed my account due to pet passing but somehow it was reopened. I've asked to close the subscription but I won't get anything for a couple of months then I receive merchandise that i never ordere... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Skrivet av företaget
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Kontaktuppgifter
One World Trade Center, 85th Floor, 10007, New York, USA
- 1-866-473-8522
- help@thepetlabco.com
- thepetlabco.com
3,9
Bra
15 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I purchased the product and my dog…
I purchased the product and my dog started to have allergies, this company didn’t want to take care of the veterinary bill. Terrible management! Do not care about the dog health.
1 augusti 2026
Omdöme utan inbjudan
No complaints
Good prices compared to other places I checked, and the website is easy to navigate.
16 juli 2026
Omdöme utan inbjudan
My pups love it!
My pups love their “treats” & I love that they don’t itch, scratch, chew on themselves as much as they did a few months ago. The itching, & etc. has decreased significantly.
27 augusti 2026
The product was delivered on time
The product was delivered on time, and I am very pleased with the results that I see (and smell) in my dog. I have re-ordered more and recommended it to others. Thank you!
25 augusti 2026
I think maybe her breath has improved…
I think maybe her breath has improved but teeth still have lots of tarter....l am not wanting her to be knocked out l actually don't know where to go from here.
26 augusti 2026
UK - Rottie 'faves'
UK - I bought these for our Rottweiler whom I must admit didn't take to them at first, she would spit them out! Now just 5 weeks in she loves them and has them daily. Great for her and we certainly have noticed some changes in her wellbeing so far. Will carry on giving them and review again after 3 months
8 augusti 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I like the product and it's probably…
I like the product and it's probably helping my dog but I don't know for sure. Always delivered on a timely basis. I didn't realize that I was locked into buying the product on an ongoing basis and I may not have ordered it if I knew that was the case. At some point I'm going to have to evaluate whether it's truly helping my dog to determine whether to continue or not.
19 augusti 2026
Svar från PetLabCo.
Hi Bobby,
Thank you so much for sharing your experience. We've found it usually takes 90 days of the recommended daily dose to see potential benefits. That's normal for any supplement. We offer our subscription plan to save customers money while allowing their pets time to try the products.
We offer Customer Portals in which you can adjust the frequency of your deliveries as well as pause or cancel your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in.
Here’s the link for your convenience:
https://account.thepetlabco.com/login
We completely understand subscriptions may not be for everyone. To place a one-time purchase, you will need to click that option before adding the item to your cart.
Please don't hesitate to reach out should you need any assistance! Our team is always happy to help.
Regards,
PetLabCo.®
Svar från PetLabCo.
Hi there,
We're so glad to hear you had such a positive experience with us and found our team helpful. Thank you for your kind words!
Regards,
PetLabCo.®
Always arrives on time & product is…
Always arrives on time & product is great quality.
19 augusti 2026
Svar från PetLabCo.
Hi there!
We're so happy to hear that your orders consistently arrive on time and that you are pleased with the quality of our product. We appreciate your positive feedback! Thank you for being a member of our community.
Warm regards,
PetLabCo.®
In the first week
In the first week, my mixed breed/large sized dogs were licking their paws and by week two, they were scratching less. There are scheduled deliveries that help you stay on time and on track as well.
24 augusti 2026
Svar från PetLabCo.
Hi Breanna,
We are so happy to hear that your dogs are experiencing relief and that our scheduled deliveries are helping you stay on track. Thank you for sharing your positive experience with us!
Warm regards,
PetLabCo.®
I closed my account due to pet passing…
I closed my account due to pet passing but somehow it was reopened. I've asked to close the subscription but I won't get anything for a couple of months then I receive merchandise that i never ordered. Then I call and the subscription is canceled then 2 months later I get the merchandise again and I have to go through the same process over. I want to cancel my subscription PERMANTLY!!!!
18 augusti 2026
Svar från PetLabCo.
Hi Norman,
We are deeply sorry to hear about the loss of your beloved pet.
Here at PetLabCo.® we are all devoted pet owners, so we all understand how important our furry friends are throughout their lives, and how significant it is when they pass. All of the PetLabCo.® team sends their deepest condolences to you and your family at this sad time.
We are also sorry to hear your messages did not reach us as intended. Our team can be reached here:
Email: help@thepetlabco.com
Phone: 1-866-473-8522
Our phone number is also listed on every product label. That being said, someone from our Customer Experience team will follow up with you shortly to provide support. Again, we are so sorry for your loss.
Warm regards,
PetLabCo.®
Fast shipping great products
25 augusti 2026
Svar från PetLabCo.
Hi Adam,
Thank you so much for sharing your experience. We know just how important fast shipping is when it comes to receiving your pet's supplements. We appreciate you being a part of our community.
Regards,
PetLabCo.®
The package came as directed
The package came as directed, but the Post Office told me, I need to change the mailing address to P.O. Box 602, Northville, New York 12134, instead of my physical address.
16 augusti 2026
Svar från PetLabCo.
Hi Linda,
Thank you so much for letting us know!
We offer Customer Portals in which you can update your subscription at any time. If you haven’t created an account yet, you’ll need to do that before you can log in.
Here’s the link for your convenience:
https://account.thepetlabco.com/login
Someone from our Customer Experience team will follow up with you shortly to provide further support.
For your safety, we do recommend you remove or edit this review to not include the address.
Regards,
PetLabCo.®
I have a 10 year old Cane Corso that…
I have a 10 year old Cane Corso that was licking her feet all the time. I started her on the PetLab probiotic and problem solved. They must taste good too, see takes them with no hesitation.
6 augusti 2026
Svar från PetLabCo.
Hi Benita,
We are so happy to hear that our Probiotic Chews have made such a positive difference for your Cane Corso! It's wonderful to know she enjoys taking them too. Thank you for sharing your experience with us.
Regards,
PetLabCo.®
Good experience
Service is good (eg shipment flexibility). Product seems good. Our Great Pyrenees will eat the probiotic so that’s good. Less paw licking. Still eats a lot of grass but we’re working on overall diet.
25 augusti 2026
Svar från PetLabCo.
Hi there!
We're so happy to hear your Great Pyrenees is enjoying the Probiotic Chews and you are seeing the benefits! We understand managing diet can be a journey, and we appreciate you sharing your experience. We appreciate you being a part of our community!
Regards,
PetLabCo.®
I feel that it’s helped my dogs very…
I feel that it’s helped my dogs very much all 3 of them. I wanted to give them a probiotic and heard nothing but good things about petlabco . So I decided to give them a try and am happy either way the results . I will continue using pet.lab.co
25 augusti 2026
Svar från PetLabCo.
Hi Juan,
Thank you so much for your kind words. We are so happy you chose us to support their well-being. It's wonderful to know that our Probiotic Chews have been beneficial for all three of them. Thank you for being a part of our community!
Regards,
PetLabCo.®
Great product and good interactions…
Great product and good interactions with the support team.
18 augusti 2026
Svar från PetLabCo.
Hi Allyson,
We are so happy to hear that you are pleased with our product and that you had a great experience with our support team! Thank you for sharing your positive feedback.
Warm regards,
PetLabCo.®
Svar från PetLabCo.
Hi there!
We completely understand your concern about the price—it's an important consideration. Please know that we do our best to keep costs as low as possible while maintaining the quality our customers (and their pups!) rely on.
We'd be happy to go over options with you to ensure you are on the best plan for your needs. Someone from our Customer Experience team will follow up with you shortly to provide support.
Warm regards,
PetLabCo.®
It works great for my dogs teeth.
7 juni 2026
Svar från PetLabCo.
Hi Martin,
Thank you so much for sharing. We are so happy to hear you are seeing the results with our ProBright Advanced. We appreciate you being a part of our community!
Regards,
PetLabCo.®
My dog likes the probiotics
My dog likes the probiotics, no real results with the theta whitening yet but just into the second month
17 augusti 2026
Svar från PetLabCo.
Hi Julie,
We are thrilled to know your dog is liking the Probiotic Chews so far. Typically, our customers report the best results after 90 days of consistent use, as is common with supplements. Please feel free to keep us posted on your pup’s progress, as we'll be more than happy to provide support for you both along the way!
Warm regards,
PetLabCo.®
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.