Chris Harper-Barrett at York made us feel welcome and offered us a drink of tea or coffee. He went through all the options for the sofa we had chosen making it easy for selecting the options we wante... Se mer
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Plats
Byt platsClifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were welcomed by Tim and thoroughly enjoyed his friendly and efficient attitude. His patience with our dithering was exemplary, a true gentleman. Even took a coffee to our disabled friend waiti... Se mer
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Friendly/approachable staff. Very well informed and knowledgeable about all products..and if was unsure,enquired and got an answer promptly. Non pushy,it was a pleasure to walk around and not feel p... Se mer
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When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Storbritannien
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Greeted when I walked into the store
Greeted when I walked into the store, offered help and advice. Found a product I wanted with the delivery date I needed. Even helped setting up my account.
Great service with a smile!
12 november 2025
Svar från Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Great service - Tim was very helpful and patience with us. He answered all the questions we had. We were really happy with the service we received, and would certainly recommend.
11 november 2025
Svar från Sofology - York
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very helpful staff
We were very happy with the customer service Tim Jones provided us when purchasing our sofa. He gave us very good advice on what to get, made the process very easy and stress free.
10 november 2025
Omdöme utan inbjudan
Svar från Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Came into store and I had Nadine it was…
Came into store and I had Nadine it was an absolute pleasure, great asset to your store, thank you very much I will absolutely be back thanks to the great customer service.
9 november 2025
Svar från Sofology - York
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Svar från Sofology - York
Hi there, thank you for your review. Another great review for Nadine, we will make sure to pass this on! Have a nice day.
We had a lovely lady called Gemma who…
We had a lovely lady called Gemma who went above and beyond to find our perfect sofa
She was brilliant a credit to the York shop
2 november 2025
Svar från Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Svar från Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
I was greeted as soon as I came into…
I was greeted as soon as I came into the store by a polite and happy male to see if I needed anything. I was then left alone to look around. The other staff around the store were helpful, when I asked them questions. Jemma completed the sale and was knowledgeable and pleasant throughout. This was my first visit to the store and would come again if I needed another sofa.
2 november 2025
Svar från Sofology - York
Thank you for sharing your experience!
The staff member was very knowledgeable…
The staff member was very knowledgeable regarding the product and services.
5 november 2025
Svar från Sofology - York
Hi there, thank you for taking the time to leave a 5-star review!😊
Personalised service in store
Personalised service in store. Nadine was very helpful selecting our choice of recliner chair and fabric.
4 november 2025
Svar från Sofology - York
Hi there, thank you for your review. Another great review for Nadine, we will make sure to pass this on! Have a nice day.
Svar från Sofology - York
Hi there, thank you for your review. Another great review for Gemma, we will make sure to pass this on! Have a nice day.
Chris was absolutely brilliant and…
Chris at the York Store, Clifton Moor, was absolutely brilliant and incredibly patient with us, guiding us through the whole process. We could not recommend anyone higher, what an absolute gent!
2 november 2025
Svar från Sofology - York
Thank you for your feedback about your experience at Sofology York. We're thrilled that Chris provided you with exceptional service. Your kind words mean a lot, and we will share your compliments with him.
We aim to offer the best experience for our customers, and it's rewarding to know we succeeded during your visit. If you need further assistance, please reach out.
Thank you again for your review and for choosing Sofology York.
A great shopping experience with Daria at Sofology, York
I had a relaxed welcome from Daria who showed me the options available for sofabeds. She wasn't pushy, talked through all permutations of fabrics and sizings and was nothing less than calm courteous and friendly.
She happily emailed me pricing later and answered my query emails in the evening as I was at home deciding which option would work best.
The following day she went through the sale process explaining everything really well and couldn't have been nicer.
28 oktober 2025
Svar från Sofology - York
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
The customer service was great
The customer service was great - very informative and quick. Tim Jones was the team member who helped us with our purchase. Tim was very helpful and made the overall experience easy and simple.
25 oktober 2025
Omdöme utan inbjudan
Svar från Sofology - York
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Really helpful staff and a very smooth…
Really helpful staff and a very smooth process for buying our new furniture.
26 oktober 2025
Svar från Sofology - York
What an amazing review, thank you so much for taking the time to write this 😊
Very good show room and very pleasant…
Very good show room and very pleasant helpfull staff answered all our questions and made our visit and buying experience very good . After some investigation not sure all my questions were answered correctly but nothing to of putting and at the moment the lead time of 11 weeks is high but we will see if this is reduced
23 oktober 2025
Svar från Sofology - York
Hi there, thank you for taking the time to leave a 4-star review!😊
Svar från Sofology - York
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Gemma took us through everything…
Gemma took us through everything clearly and precisely, nothing was too much trouble.
25 oktober 2025
Svar från Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology York
Very helpful staff, allowed us to browse…initially what turned into just a visit to look at sofas transpired into a purchase a couple of days later!! Tim was very friendly and fun, Magnus thought he was great in particular.
Magnus being our 8 year old son.
21 oktober 2025
Svar från Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
York Sofology - Tim
Visited York Sofology this morning, had an excellent experience thanks to Tim who helped us. He is a credit to your store he was so helpful, had amazing customer service. Looking forward to our new sofa arriving ☺️
23 oktober 2025
Omdöme utan inbjudan
Svar från Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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