Chris Harper-Barrett at York made us feel welcome and offered us a drink of tea or coffee. He went through all the options for the sofa we had chosen making it easy for selecting the options we wante... Se mer
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Plats
Byt platsClifton Moor Retail Park, 10 Hurricane Way, YO30 4XU York, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were welcomed by Tim and thoroughly enjoyed his friendly and efficient attitude. His patience with our dithering was exemplary, a true gentleman. Even took a coffee to our disabled friend waiti... Se mer
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Friendly/approachable staff. Very well informed and knowledgeable about all products..and if was unsure,enquired and got an answer promptly. Non pushy,it was a pleasure to walk around and not feel p... Se mer
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When we walked in we were greeted by Tim, he welcomed us and we had a quick chat then he left us to look round. We didn't feel overwhelmed or pressured into buying which is refreshing. We left to look... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Clifton Moor Retail Park, 10 Hurricane Way, YO30 4XU, York, Storbritannien
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful assistant.
Very helpful assistant who showed colours and fabrics for mismatched chair and sofa we wanted.
24 februari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Exceptional service
Nadine& James went above & beyond, making sure all measurements were correct before committing to a purchase, practically taking the sofa & shop to bits to make sure we were happy,can not fault there level of service.Keep up the fantastic work & service you do.😊
24 februari 2026
Svar från Sofology - York
Thank you for sharing your experience Tracey!
I got exactly what I wanted…
I got exactly what I wanted without being harrased by sales staff.
21 februari 2026
Svar från Sofology - York
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic experience
Fantastic experience, very laid back way of selling! Would highly recommend, attention to detail was spot on
19 februari 2026
Svar från Sofology - York
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
The team were very knowledgeable and…
The team were very knowledgeable and made the ordering process fun and easy.
22 februari 2026
Svar från Sofology - York
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sale made easy
Gemma at the York store made our experience easy. She let us take our time & let us know she was there if needed. We then returned another day to purchase our sofa. Gemma has a great sales technique and was very knowledgeable. Will recommend to friends.
22 februari 2026
Svar från Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gemma. Have a great day 😊
I wouldn’t use anywhere else now.
After a LONG, boring search having sat in approx 4738383 sofas in various shops, I don’t know why I didn’t just go with Sofology in the first place. The staff were BRILLIANT. Knowledgeable but also left me alone to do what I needed until I was ready. I found the sofa I wanted finally and when I came back was ready to finally have a sofa and not have to sofa shop again for a long time. Chris Harper-Barrett was ace. Knowledgeable, friendly, gave great advice, wasn’t a pushy salesman and just made the whole experience so easy. I took my friend shopping with me and she’s already said when she gets her new sofa this year, it’s where she’ll be coming too. Highly recommend!
15 februari 2026
Svar från Sofology - York
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Svar från Sofology - York
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Fantastic customer service from both…
Fantastic customer service from both Chris and Nadine. Very helpful and knowledgable, was not rushed at all, even though it was closing time for the store.
Looking forward to our sofa being delivered.
18 februari 2026
Svar från Sofology - York
Thank you for sharing Lee.
Tim was great
Tim was great, not too pushy but gave me all the information and advice I needed
15 februari 2026
Svar från Sofology - York
This is a great review Chris, thank you for sharing.
Number 1 for sofas
Staff welcome you and help wherever they can but still leave you to browse. Always very professional and knowledgeable. Won't go anywhere else !
17 februari 2026
Svar från Sofology - York
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very great
Very great. Staff is helpful, no pressure to sell and patient answering the questions.
14 februari 2026
Svar från Sofology - York
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Friendly helpful demonstration of a sofa bed
I was interested in buying a particular sofa bed which was not in store but very helpful staff(Chris) demonstrated a similar one, so I could see how easy the mechanism was to operate. I could also sit on a sofa for the same range and choose a colour and seating options.The whole process to purchase was simple and well explained. I look forward to getting my new sofa bed soon
12 februari 2026
Svar från Sofology - York
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Tim Jones did a great job helping us…
Tim Jones did a great job helping us through the decision and options and looking forward to getting the sofa
15 februari 2026
Svar från Sofology - York
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tim. Have a great day 😊
Great selection, lovely staff
Great selection of sofas. Friendly, helpful staff. Special thanks to Gemma for her patience and guidance in helping us find exactly what we were looking for. Would definitely recommend.
13 februari 2026
Svar från Sofology - York
Hi there, thank you for your review. Another great review for Gemma, we will make sure to pass this on! Have a nice day.
Very helpful and friendly
2 februari 2026
Svar från Sofology - York
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar från Sofology - York
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
What a fab team & store!
Left to browse but when you needed the staff they were on hand. So helpful and knowledgeable. We dealt with Gemma and Tim, both of which were fab. It took a while to find what we wanted but they respected this and allowed the time without pressure.
Great store and team!
2 februari 2026
Omdöme utan inbjudan
Svar från Sofology - York
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Relaxed and honest
Tim was attentive but not intrusive. Clear information and relaxed, no pressure sale.
7 februari 2026
Svar från Sofology - York
Thank you for awarding us 5 stars!
Svar från Sofology - York
Thank you for choosing Sofology!
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