Sofology - Thurrock Omdömen 6 031

TrustScore 5 av 5

4,9

Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Se mer

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Betygsatt 5 av 5 stjärnor

Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Se mer

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Betygsatt 5 av 5 stjärnor

We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Se mer

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Betygsatt 5 av 5 stjärnor

From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Se mer

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Företagsinformation

  1. Soffbutik
  2. Möbelaccessoarer
  3. Möbelaffär
  4. Heminredningsaffär
  5. Butik med vardagsrumsmöbler
  6. Butik med möbelklädsel

Skrivet av företaget

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktuppgifter

  • Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Great customer service

Purchased 2 sofas today having had great advice from Steve at the Lakeside branch. He spent a lot of time with us helping us make the right choice . Very friendly and very knowledgable about all their products

20 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steve. Have a great day 😊

Betygsatt 4 av 5 stjärnor

Good service, no hard sell

Wide range of products to choose from. Easily adapted - colours, materials etc…
No hard sell from store assistants.

14 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

Well please definitely recommend went…

Well please definitely recommend went in there very nice people just left us to look around no pressure and we found just what we wanted thanks to mr saad very nice and helpful man

19 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Betygsatt 5 av 5 stjärnor

10/10 experience

A really relaxing and unpressurised experience due to the welcoming and friendly nature of the sofology salesman Saad. He was friendly and informative and explained everything clearly. 10/10 from me. You got a great guy there .

19 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

What an amazing review, thank you so much for taking the time to write this 😊

Betygsatt 5 av 5 stjärnor

John was really helpful and patient…

John was really helpful and patient thanks john

17 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you so much for taking the time to leave a review, we'll pass this along to John!

Betygsatt 5 av 5 stjärnor

great customer service

great customer service
onsulant was polite and dealt with me with respect

10 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Betygsatt 5 av 5 stjärnor

Jon at the Thurrock lakeside store was…

Jon at the Thurrock lakeside store was very helpful . He answered our questions succinctly and we did not feel any pressure to buy.
When we did decide to purchase a sofa everything regarding the purchase and it’s delivery was explained to us .
Looking forward to receiving our sofa by the due date .

16 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jon. Have a great day 😊

Betygsatt 5 av 5 stjärnor

Al was really attentive and gave us…

Al was really attentive and gave us plenty of time to think through our decision. Highly recommend

15 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, Jon gave brilliant advice and very supportive. Good communication and fantastic service overall. Thanking you

15 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Betygsatt 5 av 5 stjärnor

Great news sofa and excellent customer service!

Very happy with our sofa delivered this week. Great service from the sales adviser in the showroom when we placed our order. He really helped us choose the right colour and fabric to complement our existing furniture and room decor based on the photos and material samples we showed him. We appreciated the advice and service we were given. Sofa looks fabulous on the room and is very comfortable!

29 november 2025
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Thank you for choosing Sofology!

Betygsatt 5 av 5 stjärnor

Amazing Service, good products and a lovely experience

We had bought our previous sofa from you and have been really pleased with it. The service we had from Ameet was amazing. he even found our old sofa on your records so we could check the size of the one that we were buying. He understood what we were looking for and guided us to the suitable sofas. He explained everything thoroughly but was not pushy. We had a lovely time with him and happy with the sofa that we have purchased. Thank you Ameet for your help.

9 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Thank you for this great review Kay :-)

Betygsatt 5 av 5 stjärnor

Painless purchase…

Saab made the whole process of ordering the sofas very easy and explained the process very clearly.

12 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you for your review. Another great review for Saab, we will make sure to pass this on! Have a nice day.

Betygsatt 5 av 5 stjärnor

Mrs Debbie King - Calcutt. Had a nice day looking at all the…

Had a nice day looking at all the different styles of sofa's and chairs.
Three piece suits.
Finally came to a difficult decision of which sofa caught our eye.
Myself and husband agreed on the illnois 2 seater sofa with the console's, in the colour Latta in a mottled fabric. Saad talked us through all the details of the sofa and explained the guarantee of the frame work, and protection cover for the material and fabric. Saad was extremely knowledgeable. Saad knew all the information regarding the styles and details of all the sofas. We enjoy our time at sofology and ordering our new suit. We can't wait now to receive this furniture.

11 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Betygsatt 5 av 5 stjärnor

Thanks to Jon at lakeside store for…

Thanks to Jon at lakeside store for making our visit so good, He explained everything and showed us every type of sofa we wanted. not rushing through anything, making sure what we had was what we wanted. again thank you Jon

10 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Jon for you, have a great day.

Betygsatt 5 av 5 stjärnor

Great experience

Teresa Odonoghue was great and made the whole process very easy so many thanks to her.

7 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you for your review. Another great review for Teresa, we will make sure to pass this on! Have a nice day.

Betygsatt 5 av 5 stjärnor

Del was incredibly helpful and made the…

Del was incredibly helpful and made the buying experience super easy

7 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Del. Have a great day 😊

Betygsatt 5 av 5 stjärnor

Steve was fantastic helping us choose…

Steve was fantastic helping us choose our new sofa today. He was very patient, not pushy at all, and took the time to show us multiple options that would work for our room and space. It was a day I was honestly dreading, but Steve made the whole experience so much easier and actually enjoyable. Thank you for all your help!

8 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Thank you for awarding us 5 stars!

Betygsatt 5 av 5 stjärnor

Sofa purchase

We were instore over 2 hours .We were helped by Fern who helped us with everything we asked for very professionally. We purchased a sofa and footstool. Very happy with the service we were given.

7 februari 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Thank you so much for taking the time to share your feedback with us.

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