Sofology - Thurrock Omdömen 6 031

TrustScore 5 av 5

4,9

Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Se mer

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Betygsatt 5 av 5 stjärnor

Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Se mer

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Betygsatt 5 av 5 stjärnor

We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Se mer

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Betygsatt 5 av 5 stjärnor

From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Se mer

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Företagsinformation

  1. Soffbutik
  2. Möbelaccessoarer
  3. Möbelaffär
  4. Heminredningsaffär
  5. Butik med vardagsrumsmöbler
  6. Butik med möbelklädsel

Skrivet av företaget

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktuppgifter

  • Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

No sales pressure

No sales pressure, perfect relaxed atmosphere. The way things should be! Helpful but not pushy in anyway

14 maj 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

Thurrock sodolgy Ameel sofologist

Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately available to answer any questions. Ameel proceeded with the sale with great professionalism ensuring I felt i was the one that mattered not the sale. I will definitely recommend your company in fact my son whom was with me has said he will go back to that particular star next year when he plans to replace his sofa

14 maj 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Betygsatt 5 av 5 stjärnor

Absolutely amazing experience at the…

Absolutely amazing experience at the Sofology Lakeside store! From the moment we walked in, the service was outstanding. A massive thank you to Rob, who looked after us from start to finish and made the whole process easy, stress-free, and enjoyable.

The store itself was spotless, clean, well organised, and very straightforward to walk around and browse. Everything was laid out really nicely which made the experience even better and more comfortable.

Rob was incredibly professional, friendly, patient, and knowledgeable. He took the time to help us find the perfect sofa without any pressure at all, answered every question we had, and gave honest advice that really helped us make the right choice. His customer service was honestly 10/10 and you can tell he genuinely cares about making customers happy.

The whole team at Lakeside were welcoming and professional, and buying a sofa felt simple and smooth from beginning to end. We left feeling confident and excited about our purchase.

Big respect to Rob and the Sofology Lakeside team for such excellent support and service. This is exactly how customer service should be. I would highly recommend Sofology Lakeside to anyone looking for quality furniture and outstanding staff.

Thank you again Rob — absolute top man!

16 maj 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Rob. Thank you for taking the time to leave a review 😊

Betygsatt 5 av 5 stjärnor

Great experience at Sofology when…

Great experience at Sofology when buying our new sofas. Everything explained & easy to follow instructions with hand holding

16 maj 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Betygsatt 5 av 5 stjärnor

I’m very happy and satisfied with the…

I’m very happy and satisfied with the service provided by Saad. He was extremely helpful and guided me through everything I asked related to my product. He’s very knowledgeable and kind. I really appreciate his help and advice.

9 maj 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.

Betygsatt 5 av 5 stjärnor

Very polite service lots of good…

Very polite service lots of good information and very helpful. Rob who was looking after us we found very good 10/10.

7 maj 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Thank you for awarding us 5 stars!

Betygsatt 5 av 5 stjärnor

Great service

Brilliant unpressured assistance in the showroom, very easy booking procedure and great service by the delivery team, and the sofas are exceptional. Highly reccomend.

4 mars 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Our customer service advisor was…great

Our customer service advisor was brillient. Love coming into the store and seeing and feeling the sofa in person. Getting one to one customer service is great.

3 maj 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Betygsatt 5 av 5 stjärnor

Friendly

Friendly, professional and knowledgeable. Good customer service service

11 april 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Professional

Professional, friendly and efficient service. I got what I needed

4 maj 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Customer service

Customer service

25 april 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

Sofology will do their best to serve you

We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly approach made all the difference, and our wish came true! He definitely deserves 5 stars! ⭐🛋️ .

24 april 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 4 av 5 stjärnor

Milan Sofa

Greate Product

16 april 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

The sofas were of perfect quality and…

The sofas were of perfect quality and amazing price and the staff were so helpful and lovely

15 april 2026
Logotyp för Sofology - Thurrock

Svar från Sofology - Thurrock

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

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