The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Se mer
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Plats
Byt platsUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Se mer
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We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Se mer
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From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Storbritannien
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No sales pressure
No sales pressure, perfect relaxed atmosphere. The way things should be! Helpful but not pushy in anyway
14 maj 2026
Svar från Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Thurrock sodolgy Ameel sofologist
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately available to answer any questions. Ameel proceeded with the sale with great professionalism ensuring I felt i was the one that mattered not the sale. I will definitely recommend your company in fact my son whom was with me has said he will go back to that particular star next year when he plans to replace his sofa
14 maj 2026
Svar från Sofology - Thurrock
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Absolutely amazing experience at the…
Absolutely amazing experience at the Sofology Lakeside store! From the moment we walked in, the service was outstanding. A massive thank you to Rob, who looked after us from start to finish and made the whole process easy, stress-free, and enjoyable.
The store itself was spotless, clean, well organised, and very straightforward to walk around and browse. Everything was laid out really nicely which made the experience even better and more comfortable.
Rob was incredibly professional, friendly, patient, and knowledgeable. He took the time to help us find the perfect sofa without any pressure at all, answered every question we had, and gave honest advice that really helped us make the right choice. His customer service was honestly 10/10 and you can tell he genuinely cares about making customers happy.
The whole team at Lakeside were welcoming and professional, and buying a sofa felt simple and smooth from beginning to end. We left feeling confident and excited about our purchase.
Big respect to Rob and the Sofology Lakeside team for such excellent support and service. This is exactly how customer service should be. I would highly recommend Sofology Lakeside to anyone looking for quality furniture and outstanding staff.
Thank you again Rob — absolute top man!
16 maj 2026
Svar från Sofology - Thurrock
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Rob. Thank you for taking the time to leave a review 😊
Great experience at Sofology when…
Great experience at Sofology when buying our new sofas. Everything explained & easy to follow instructions with hand holding
16 maj 2026
Svar från Sofology - Thurrock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I’m very happy and satisfied with the…
I’m very happy and satisfied with the service provided by Saad. He was extremely helpful and guided me through everything I asked related to my product. He’s very knowledgeable and kind. I really appreciate his help and advice.
9 maj 2026
Svar från Sofology - Thurrock
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Very polite service lots of good…
Very polite service lots of good information and very helpful. Rob who was looking after us we found very good 10/10.
7 maj 2026
Svar från Sofology - Thurrock
Thank you for awarding us 5 stars!
No pressure from the sales person
No pressure from the sales person, but very helpful when asked
22 april 2026
Svar från Sofology - Thurrock
Thank you Ian
Great service
Brilliant unpressured assistance in the showroom, very easy booking procedure and great service by the delivery team, and the sofas are exceptional. Highly reccomend.
4 mars 2026
Svar från Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Our customer service advisor was…great
Our customer service advisor was brillient. Love coming into the store and seeing and feeling the sofa in person. Getting one to one customer service is great.
3 maj 2026
Svar från Sofology - Thurrock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Svar från Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Staff were very friendly and…
Staff were very friendly and knowledgeable. The buying process was very efficient.
2 maj 2026
Svar från Sofology - Thurrock
Thank you for awarding us 5 stars Keith!
Svar från Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Svar från Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lovely salesman man was advised about e…
Lovely salesman man was advised about e everything
6 april 2026
Svar från Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology will do their best to serve you
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly approach made all the difference, and our wish came true! He definitely deserves 5 stars! ⭐🛋️ .
24 april 2026
Svar från Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The whole experience was very easy and…
The whole experience was very easy and straightforward. The staff were very helpful and friendly. Would definitely recommend Sofology
23 april 2026
Svar från Sofology - Thurrock
Thanks for this fabulous review. We appreciate you sharing it with others!
Svar från Sofology - Thurrock
Thanks for this fabulous review. We appreciate you sharing it with others!
Svar från Sofology - Thurrock
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Svar från Sofology - Thurrock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
The sofas were of perfect quality and…
The sofas were of perfect quality and amazing price and the staff were so helpful and lovely
15 april 2026
Svar från Sofology - Thurrock
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
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