The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... Se mer
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Plats
Byt platsC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... Se mer
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I must say how friendly and helpful the staff at Edinburgh's Sofology Store were. Although I have chosen not to make a purchase at this time, I would definitely go back again to view their sensibly p... Se mer
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I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Storbritannien
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sofology - Straiton Edinburgh
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Went in knowing what I wanted but no…
Went in knowing what I wanted but no idea how to filter down the huge amount of stock and find what I wanted. I didn't want to spend ages walking around the store. Colin talked me through step by step and half hour later, I am all sorted! Fabulous result. Colin is superb!
18 januari 2026
Svar från Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Friendly and helpful customer service
Friendly and helpful customer service. Made the pain of purchasing so much better.
18 januari 2026
Svar från Sofology - Straiton Edinburgh
Thanks for your 5-star review, we really appreciate the feedback!
Aida was extremely friendly and helpful…
Aida was extremely friendly and helpful and made the shopping experience very easy. Highly recommended.
17 januari 2026
Svar från Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great shop so far
Great shop so far. Easy purchase. No hard sell on extras. Sales person was professional and not pushy. Sofa ordered only, so untill delivery this is a part review!
17 januari 2026
Svar från Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar från Sofology - Straiton Edinburgh
Thank you for your lovely feedback!
Colin was a great help and we are both…
Colin was a great help and we are both very happy with the service we recieved. Left with a sofa I am sure we will be very happy with.
16 januari 2026
Svar från Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Colin was absolutely excellent
Colin was absolutely excellent , was very helpful and explained everything as he went along
15 januari 2026
Svar från Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Good selection of furniture
Stephen who demonstrated various pieces of furniture was very helpful and was instrumental in helping us make a decision and to place an order
14 januari 2026
Svar från Sofology - Straiton Edinburgh
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear you had such a great experience.
Staff are very pleasant and show great…
Staff are very pleasant and show great respect to the customer. No hard selling tactics.
14 januari 2026
Svar från Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
Colin and Ida helped us over a couple…
Colin and Ida helped us over a couple of visits to decide what was right for us and our space/budget. Didn’t feel pressured to make a decision.
11 januari 2026
Svar från Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Mrs G!
Great service from start to finish
Staff friendly know their stuff regarding sofas inside and out took time with us explaining everything about the sofa
12 januari 2026
Svar från Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great service from Harrison.
12 januari 2026
Svar från Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Svar från Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Svar från Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent customer service
I'd like to personally thank Tonia Nicol at the Straiton Sofology centre. She was friendly and knowledgeable, answered all my questions, and made my sofa-buying experience incredibly pleasant and straightforward. Excellent customer service, 10/10.
11 januari 2026
Svar från Sofology - Straiton Edinburgh
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Top notch
Top notch. 2 days shopping for sofas. Harrison got it sorted. Recommend him.
11 januari 2026
Svar från Sofology - Straiton Edinburgh
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Svar från Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic customer service from Colin.
The sales rep Colin in your Straiton Edinburgh branch was very polite very friendly and all round very pleasant to deal with. I enjoyed speaking with him and am very satisfied with the service he has provided.
10 januari 2026
Svar från Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
The assistant (Aida) was very helpful
The assistant (Aida) was very helpful and didn't rush me into making a decision. She assisted with measurements and room and decor compatibility. She explained all the terms clearly and provided me with various options prior to my purchase.
9 januari 2026
Svar från Sofology - Straiton Edinburgh
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
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