The staff were so friendly and helpful. We had coffee and it was a very relaxing experience. She went through everything and was very thorough. This was not rushed and a lovely experience. Thorou... Se mer
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Plats
Byt platsWhite City Retail Park, M16 0RP Manchester, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a great experience with the sales assistant, Qassim. She was very friendly, helpful and honest, and I never felt like he was just trying to sell me a sofa. gave me excellent advice on the s... Se mer
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First thing we noticed was how staff said hello and that was all. Shortly after, a member of staff came over and said “Don’t worry, we won’t follow you around the store, just ask if you need help... Se mer
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I’ve ordered 2 sofas, Leanne was so helpful, honest and lovely. Leanne is the kind of person who should be promoted, she’s not pushy or in your face. She gives her honest opinion and doesn’t try to pu... Se mer
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Företagsinformation
- Soffbutik
- också i
- Butik med möbelklädsel
- Butik med vardagsrumsmöbler
- Heminredningsaffär
- Möbelaccessoarer
- Möbelaffär
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
White City Retail Park, M16 0RP, Manchester, Storbritannien
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So friendly
So friendly, real and helpful. I didn’t feel any pressure to buy, just wanted to find the right fit for me. First time buying a sofa and a really good experience. Thanks Qas!
9 november 2025
Svar från Sofology - Manchester
Thank you for your wonderful feedback! We're thrilled that your first sofa-buying experience was positive and that you felt comfortable throughout the process. Qas will be pleased to know he made a great impression. We aim to create a friendly, pressure-free environment, and it's fantastic to know we succeeded. If you have any questions or need assistance in the future, please reach out. Enjoy your new sofa!
Svar från Sofology - Manchester
Hi there, thank you so much for taking the time to leave a review.
Svar från Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar från Sofology - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
A ‘Happy’ experience
Great range of sofas that met our requirements and great service from the team (especially Happy who handles our purchase.
5 november 2025
Svar från Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
Al was knowledgeable
Al was knowledgeable, helpful , and not at all pushy. He made the experience easy.
1 november 2025
Svar från Sofology - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Al was a brilliant salesman
Al was a brilliant salesman, his product knowledge was good as was his manner, a future manager for sure.
28 oktober 2025
Svar från Sofology - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
No pressure sales.
We were left to browse and not pressured into purchasing but talked through things with Happy on our own time.
30 oktober 2025
Svar från Sofology - Manchester
Hi there, thank you for your review. Another great review for Happy, we will make sure to pass this on! Have a nice day.
It was a very positive experience and…
It was a very positive experience and the sales representative was very kind and helpful (Will at Manchester White City).
26 oktober 2025
Svar från Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar från Sofology - Manchester
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
The staff very polite and explained clearly to su
The the person who helping su to get right sofas he was great person and very helpful
22 oktober 2025
Svar från Sofology - Manchester
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience at Sofology Manchester and that our team member was able to assist you in finding the perfect sofas. Your kind words and 5-star rating mean a lot to us, and we are delighted to know that our service met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.
Great buying experience
I visited the Manchester store a number of times to make my decision on the right sofa. Each time it was a great experience and I think it does make the difference that the sales team do not feel like vultures following you around the store. When I had made my decision, Happy was a great help and very personable making the experience pleasant and very easy. Overall a great shop and team and I am looking forward to my sofa arriving in a few weeks.
18 oktober 2025
Svar från Sofology - Manchester
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Dream sofa purchased!
Al helped me purchase my sofa and he was great, super helpful and knowledgeable - a good soft seller!
18 oktober 2025
Svar från Sofology - Manchester
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Happy was great
Happy was great! Really friendly and answered all questions efficiently, would definitely recommend!
19 oktober 2025
Svar från Sofology - Manchester
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent customer service
11 oktober 2025
Svar från Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Qas was extremely satisfying with his…
Qas was extremely satisfying with his nolig of the kind of sofa we wanted and listening to everthing we had to say and I think he deserves a raise or even a bonus i haven't had customer service like that in a very long time
14 oktober 2025
Svar från Sofology - Manchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
I was looked after by Justine
I was looked after by Justine. Friendly, knowledgeable and patient whilst I made up my mind !!
11 oktober 2025
Svar från Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Svar från Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The staff were so kind and welcoming
The staff were so kind and welcoming. Every step of the way they showed kindness and genuineness. So glad to have bought a sofa here from such a lovely team.
8 oktober 2025
Svar från Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Great customer service
Will at the White City Retail park in Manchester was so helpful. He answered all our questions and we felt really informed about our decision. It’s quite a big purchase for us but we’re so pleased with our choice. They left us alone to browse the showroom and were more than happy to help when we had questions.
5 oktober 2025
Svar från Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
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