Sofology - ManchesterOmdömen 

2 170
TrustScore 5 av 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Se mer

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Betygsatt 5 av 5 stjärnor

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Se mer

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Betygsatt 5 av 5 stjärnor

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Se mer

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Betygsatt 5 av 5 stjärnor

The main thing about Sofology is that you don’t get followed around the store by some over-eager sales person after their commission. Ikram was fantastic. Friendly, informative and encouraged us to... Se mer

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Företagsinformation

  1. Soffbutik
  2. Möbelaccessoarer
  3. Möbelaffär
  4. Heminredningsaffär
  5. Butik med vardagsrumsmöbler
  6. Butik med möbelklädsel

Skrivet av företaget

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktuppgifter

  • White City Retail Park, M16 0RP, Manchester, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(2 170)

18 585 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Comfort on the Horizon.

My first vist to test sofas was made all the more pleasurable by the assistance of Happy, he was very helpful and knew the products specifications. I was convinced my choice was perfect for my needs but wanted to take a last look at the deals available. On my return Happy was not in store but fortunately Ikram made the final purchase easy, smooth and simple. It was a joy to shop with you guys and didn't feel at any point I was being rushed or over-sold products. All in all I'm extremely happy with the deal I got and the relaxed sales pitch of Happy & Ikram. Looking forward to receiving my sofa and enjoying it's features. Thnx guys 🙏🏼

16 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Betygsatt 5 av 5 stjärnor

Great advice

Great advice, no pressure to purchase just genuine good customer service.
The whole team were very helpful especially Happy who sorted my order.

12 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Betygsatt 5 av 5 stjärnor

White City highly recommend

I ordered a sofa from the White City branch and have to say that the sales lady Lianne was excellent. Would highly recommend sofology 5 stars all the way

4 januari 2026
Omdöme utan inbjudan
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Betygsatt 5 av 5 stjärnor

Good shopping experience

Staff were not in your face and gave help readily when needed.

12 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Betygsatt 4 av 5 stjärnor

Assistant very helpful

Assistant very helpful without being overbearing. Explained everything succinctly .

12 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

Good customer service

My experience, I can’t remember the person name who serve me but it was an African young man. He goes the the university of Salford. I found him to be very polite and friendly. He explained everything well and go through all the steps and payment options. Yeah the customer service experience today was very good. Every one who we spoke to was very friendly. So customer service was 5 ⭐️⭐️ ⭐️ ⭐️⭐️

11 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Betygsatt 5 av 5 stjärnor

It was so easy and quick

It was so easy and quick. Will who helped me was so polite and professional and easy to discuss what I wanted. Thank you Will you made it a pleasure to buy furniture.

11 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Thank you so much for your 5-star review!

Betygsatt 5 av 5 stjärnor

The service was great ,not intrusive

The service was great ,not intrusive , Happy was brilliant, and very helpful, so friendly

11 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Betygsatt 5 av 5 stjärnor

The assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. Give him a payrise. God bless x

The personal assistant ikram was extremely helpful, knowledgeable and patient, he explained the process in complete and made sure I was 100% sure it was the sofa I wanted. I would highly recommend the advisor. Give him a raise. God bless x

11 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Betygsatt 5 av 5 stjärnor
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Mr Happy Singh Was Absolutely Fantastic…

Mr Happy Singh Was Absolutely Fantastic through whole process if I could give more than 5 stars I would.

7 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Betygsatt 5 av 5 stjärnor

We were met with a warm welcome and…

We were met with a warm welcome and given an informative tour of the suitable sofa beds on offer, Happy our salesman was a very respectful man towards my wife who has a disability.
Needless to say we purchased a lovey sofa bed and guarantee, nothing was too much trouble and we had really nice coffees.
A complete and pleasant contrast to Furniture Village!

6 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Thank you for taking the time to write this great review :-)

Betygsatt 5 av 5 stjärnor

No pushy salespeople

No pushy salespeople was much appreciated. Very relaxed and able to discuss options which staff without feeling pressured. Finance options were really helpful.

31 december 2025
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Larsen the Perfect Sofa for our Space

We visited the showroom at White City Retail Park in Manchester with a general idea of the sofa we wanted. Leanne was extremely helpful in guiding us to the right choice with the Larsen and made the whole process easy and enjoyable. We would definitely recommend visiting the showroom. Thanks!

31 december 2025
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Betygsatt 5 av 5 stjärnor

The sales man was very helpful

The sales man was very helpful

3 januari 2026
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience.

Betygsatt 5 av 5 stjärnor

Buying experience

We were able to look around the showroom without being pressured by the sales team. When we had decided on a couple of sofas we were helped to make the right choice with the expert knowledge of Leanne who explained the benefits/pros and cons etc.

29 december 2025
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

Amazing

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever just came across as he enjoyed his job and enjoys helping people. Customer service for price match after our sofa went into sale 2 days later were friendly and super efficient. Thank you

21 december 2025
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Betygsatt 5 av 5 stjärnor

Helpful and informative staff

Helpful and informative staff. Not too pushy but available for questions. Would highly recommend

30 december 2025
Logotyp för Sofology - Manchester

Svar från Sofology - Manchester

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

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