The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Se mer
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Plats
Byt platsUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Se mer
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When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Se mer
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When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊
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Företagsinformation
- Soffbutik
- också i
- Butik med möbelklädsel
- Butik med vardagsrumsmöbler
- Heminredningsaffär
- Möbelaccessoarer
- Möbelaffär
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Storbritannien
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The helpful friendliness of the team…
The helpful friendliness of the team was great.
Not pushy just explained every and all options available.
Delivery, product care. Price. All made very clear.
25 januari 2026
Svar från Sofology - Maidstone
Thank you for taking the time to leave a 5-star review!😊
Great service!
25 januari 2026
Svar från Sofology - Maidstone
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Emma Aylesford Excellent
Went to the Aylesford store near Maidstone. Assisted by a young lady named Emma. She was polite, patient and extremely professional. Well done Emma.
24 januari 2026
Svar från Sofology - Maidstone
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
The saleswoman Caroline was extremely…
The saleswoman Caroline was extremely helpful without being to pushy. She took the time to explain everything very clearly and we came away knowing we had bought the right sofa. All in all a very enjoyable experience thanks to Caroline.👍
21 januari 2026
Svar från Sofology - Maidstone
Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.
A fantastic experience
A fantastic, friendly well informed salesperson - remember us from a previous purchase. Great quality sofas
23 januari 2026
Svar från Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very Happy Customer
Caroline, who helped me with the purchase of my settee, was fantastic. She helped me with everything I wanted to know. She was extremely knowledgeable and very polite and patient. She helped organise the finance and made the experience stressless.
20 januari 2026
Svar från Sofology - Maidstone
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Colin was super helpful and…
Colin was super helpful and informative.
Explained everything in detail too.
11 januari 2026
Svar från Sofology - Maidstone
Thank you for taking the time to leave a 5-star review!😊
We had a very helpful sofologist
We had a very helpful sofologist and showed us what he thought we would like and gave us choices.
20 januari 2026
Svar från Sofology - Maidstone
Thank you for awarding us 5 stars Leigh!
I was greeted at Sofology Maidstone by…
I was greeted at Sofology Maidstone by a friendly and knowledgeable salesperson. He offered coffee/tea and left us to look round the store at leisure providing help and advice when required. Very helpful and relaxed experience in -store.
19 januari 2026
Omdöme utan inbjudan
Svar från Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nick was great
Nick was great, we had a nice informal discussion and didn't feel rushed. Thank you Nick.
16 januari 2026
Svar från Sofology - Maidstone
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
We had the most amazing experience when…
We had the most amazing experience when we were searching for our sofas. Caroline explained everything in detail, what she recommended for my busy household.
We felt so at ease and she was so friendly.
She emailed and checked in on me and made sure I ordered them correctly.
Thank you again for brilliant service!
13 januari 2026
Svar från Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The vast display of sofas
The vast display of sofas, the extremely knowledgeable and welcoming staff and the overall experience made me feel that I had chosen the right place to buy my sofa.
17 januari 2026
Svar från Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Thanks so much to Afeez for all his…
Thanks so much to Afeez for all his very kind and knowledgable assistance today at Sofolgy in Maidstone. Very nice gentleman who was lovely to deal with and great with the kids as they zoomed around the store! Great staff and ultra comfortable seating solutions!! Best regards, PD.
17 januari 2026
Svar från Sofology - Maidstone
Thank you for taking the time to give us your feedback. 😊
Friendly and welcoming
Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices.
Emma was very friendly and helpful. She gave a lot of information and although recommended additions, there was no hard sell.
The store is clean, tidy and well spaced, a very pleasant environment.
14 januari 2026
Svar från Sofology - Maidstone
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Colin was fantastic spoke through all…
Colin was fantastic spoke through all our options
17 januari 2026
Svar från Sofology - Maidstone
Thank you for your lovely feedback!
Svar från Sofology - Maidstone
Thank you for taking the time to leave a 4-star review!😊
Friendly staff
Friendly staff. A good range of sofas to choose from. Straightforward purchasing experience.
16 januari 2026
Svar från Sofology - Maidstone
Hi, thank you for taking the time to leave a 5-star review!😊
5 star experience
Are experience is five star the gentleman that helped us was named Colin and he was very polite and patient colin help with any questions that we had and if we didn’t understand what he meant, he would rephrase it and show us and that was a great help to both of us so thank you.
12 januari 2026
Svar från Sofology - Maidstone
Hello, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
It was a pleasure confirming our order…
It was a pleasure confirming our order with Caroline
Very patient and gave us all the time to decide and gave us very good advice
15 januari 2026
Svar från Sofology - Maidstone
Hi, thank you for taking the time to leave a 5-star review!😊
Great communication
Great communication, but at least 5% discount would feel buyer more valuable. Also, lead time is a bit long for orders.
12 januari 2026
Svar från Sofology - Maidstone
Hi there, thank you for your feedback - we’re so glad you had a positive experience with our team. We’d like to explain that all our sofas are made to order, which allows us to maintain the high-quality standards we’re known for. Because of this, we don’t offer discounts, as it helps us keep pricing fair and consistent for all our customers. Regarding lead times, we appreciate this can feel a little long, and it’s due to the handmade nature of our sofas. Each piece is carefully crafted to ensure it arrives perfect for you. We really value your comments and hope you love your sofa once it arrives!
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