Sofology - HoveOmdömen 

2 090
TrustScore 5 av 5

4,8

Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We visited the showroom twice and found the incredibly helpful with advice and also gave us space to wander around with no pressure to really take in our options. Special mention to Karl who was a gre... Se mer

Företaget har svarat


Företagsinformation

  1. Soffbutik
  2. Möbelaccessoarer
  3. Möbelaffär
  4. Heminredningsaffär
  5. Butik med vardagsrumsmöbler
  6. Butik med möbelklädsel

Skrivet av företaget

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktuppgifter

  • Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(2 090)

18 585 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We got exactly what we needed for our new flat

We were looking for a new sofa, and this was the choice we went with because we wanted something comfortable, modern and with great design.
Thanks to the team at Hove, and to Carl for helping us choose.

31 augusti 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Betygsatt 5 av 5 stjärnor

Amazing experience buying our Lumiere…

Amazing experience buying our Lumiere recliner corner sofa. James is so knowledgeable and patient, providing valuable advice and support throughout. Never felt like we were being rushed or pressured into making a decision, and was such a great sales experience. James is a real credit to the company!

14 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to James for you, have a great day.

Betygsatt 5 av 5 stjärnor

Attentive

Attentive, knowledgable, helpful staff.

14 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

Excellent service from Drew

We visited Sofology a few times and received excellent service from Drew. He was extremely helpful and took the time to understand our needs completely. We knew we wanted a corner reclining sofa, and he guided us through the options to help us narrow it down. Each time we returned, Drew was consistently welcoming, knowledgeable, and supportive. His approach made the whole process much easier, and we really appreciated his help.

14 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊

Betygsatt 5 av 5 stjärnor

James was amazingly helpful and…

James was amazingly helpful and knowledgeable about the products. He was super patient and really friendly. We visited the store on 2 occasions before we bought our sofa's, he remembered our names! James made it a really positive and fun experience, and have recommended him and Sofology to friends. Thank you James, you're a star 🌟

12 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Betygsatt 1 av 5 stjärnor

The promised two week delivery took THREE MONTHS and the armchair was delivered damaged.

I bought an arm chair which I wanted to take home that day. They insisted they would deliver it two weeks later.
They kept delaying delivery and lost it. THREE MONTHS LATER it was delivered damaged. I had tried to get it sooner but it seems by malice they just delayed it further and further. If this is the delay for a ready to deliver arm chair then I hate to think what happens to sofas and three piece suits that are made to order. See other reviews where people wait months and get messed around. Sofology are not worth the risk.
Before Sofology put a standard generic response please can they write what they are going to do to avoid this happening again?

7 juli 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, we are disappointed to hear that you might not have had the best experience. I can see that you have since spoken with the Customer Care Team and this has since been resolved. Sorry for any inconvenience this caused, and if you do need any further assistance please don't hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Amazing catering staff!

Amazing catering staff!
Very helpful.

11 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Betygsatt 5 av 5 stjärnor

Rich was amazing

Rich! Rich made our experience great. He was so helpful, knowledgeable and made making such a big purchase easy and enjoyable.

6 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Betygsatt 5 av 5 stjärnor

Great customer service by James

James in store was a wonderful help to us. He was polite, clear in making sure we understood everything and very professional. He took the time to help us both times we visited the store. The first time in looking at different sofas and the second time in making our purchase.

7 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Betygsatt 5 av 5 stjärnor

Great selection of sofas

Great selection of sofas which is exactly what we were looking for
Sales man Rich at the hove store was really helpful and showed us features and options we didn’t know about
Made us a coffee and we hade time to choose our perfect sofa no pushy sales just great advice

6 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Betygsatt 5 av 5 stjärnor

Excellent

Great shop the lady that served us sorted out our sofa so quickly

6 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Betygsatt 5 av 5 stjärnor

We were greeted with respect and were…

We were greeted with respect and were listened to, we knew what we were looking for and the sales man went straight to it without trying to sway us.

5 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Betygsatt 5 av 5 stjärnor

So friendly so knowledgeable

So friendly so knowledgeable

3 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Great customer service

We visited Hove store twice for a new corner settee.
Drew saw us on both occasions and gave us great advice on the purchase and associated products.

He allowed us time to make our decisions and we felt there was no pressure selling.

We would recommend Drew and his colleagues for their expert advice.

3 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Betygsatt 5 av 5 stjärnor

Great service

Mr Walker your sales person was very friendly & professional & made our visit to your hove store very easy & relaxing.

2 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove


Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear your visit to our Hove store was both easy and relaxing.
Your perfect rating is greatly appreciated, and it motivates us to continue delivering the best possible experience for our customers. If there’s anything more we can do for you, please don’t hesitate to let us know.

We look forward to welcoming you back to Sofology Hove in the future.

Betygsatt 5 av 5 stjärnor

Friendly service

Friendly service, explained everything regarding the care in detail

1 september 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Thank you so much for taking the time to share your wonderful feedback!

Betygsatt 5 av 5 stjärnor

Sales staff were very helpful

Sales staff were very helpful

30 augusti 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Betygsatt 5 av 5 stjärnor

James our sales advisor spent a lot of…

James our sales advisor spent a lot of time with us going through options and calculating prices etc. he was extremely pleasant, friendly and patient with us. At no time did we feel pressured. He had a lot of knowledge about all the products and gave advice where we needed it. Aside from the great quality of the product and the warranty, James was one of the main reasons we bought with sofology

30 augusti 2025
Logotyp för Sofology - Hove

Svar från Sofology - Hove

Hi there, thank you for taking the time to leave a 5-star review!😊

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer