We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process. Great selection of sofas . The sofa we chose ticked every box.. lumbar and ne... Se mer
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Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my... Se mer
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Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest... Se mer
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Företagsinformation
- Soffbutik
- också i
- Butik med möbelklädsel
- Butik med vardagsrumsmöbler
- Heminredningsaffär
- Möbelaccessoarer
- Möbelaffär
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Storbritannien
- 03448639051
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We went to several sofa shops but when…
We went to several sofa shops but when we went to sofology and Radhika welcome us offered her help and after We made our choice She explained about the materials, colours the payment options, delivery dates and how to care for the sofas She was great very knowledgeable and made such difference on our purchase
29 januari 2026
Omdöme utan inbjudan
Svar från Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
A very stress free process with no…
A very stress free process with no pressure from the sales team. We were given the time and space to check out what options were available snd when we requested help it was offered professionally and in a friendly way. George was really helpful and kept the whole thing light hearted and enjoyable. Can not wait to receive our new suite.
27 april 2026
Svar från Sofology - Hedge End
Thank you for sharing your experience Graham, we are pleased that your visit to the store was a positive one.
Svar från Sofology - Hedge End
Hi there, thank you for your review. Another great review for Matthew, we will make sure to pass this on! Have a nice day.
Very helpful staff
24 april 2026
Svar från Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Marie in store in the hedge end…
Marie in store in the hedge end Southampton, was amazing . Patient and full of knowledge on helping us pick our dream sofa
She was not to pushy and just wanted the best for us. Not like other stores that just wants a sale.
So easy to order and so happy. What more can I put
23 april 2026
Svar från Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Svar från Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Natasha. Have a great day 😊
Excellent Customer Service
The staff member that served me was helpful and informative about the products but not too pushy so left me alone while I had a good look round and came back when I was ready to place my order
22 april 2026
Svar från Sofology - Hedge End
Thanks for this fabulous review. We appreciate you sharing it with others!
Quality wins hands down
Very well treat by staff so friendly & helpful service great A ratef product
19 april 2026
Svar från Sofology - Hedge End
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very good customer service and also…
Very good customer service and also very knowledgeable
16 april 2026
Svar från Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our experience got elevated to the next…
Our experience got elevated to the next level up by the incredibly friendly and engaging staff! It was Marie who casually approached us without any pressure on. We joke with her thinking we won’t be able to get what we want as we live in Channel Islands and prepared ourself that we might have to find company to ship where we live.
Marie walked away after telling us walk around and see what we got.
She then appeared again casually telling us you know we can deliver to Channel island not a problem at this price etc if you are interested.
We end up buying sofa and cuddling chair and we have received incredible service from Marie.
Not only she was having great sense of humor, was knowledgable she has also managed to get us a deal on top of that.
Interestingly we went to shop next door to sofology first and no one seems to paid attention to our browsing there.
It was great experiance for us and we will be definitely looking to get some more stuff from Sofology.
Marie made a huge difference and we enjoyed experience she has provide!
And yes we only went on to buy sofa not expecting 5 star service bit we definitely has received that and were very happy with our purchase.
Thank you very much
Now we are exciting for our delivery soon.
16 april 2026
Svar från Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Marie. Thank you for taking the time to leave a review 😊
We came into the store and they were…
We came into the store and they were very helpful from finding what we wanted to how comfy
15 april 2026
Svar från Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar från Sofology - Hedge End
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
George the salesman really helped with…
George the salesman really helped with good advice. Not pushy which was great.
14 april 2026
Svar från Sofology - Hedge End
Hi there, thank you for your review. Another great review for George, we will make sure to pass this on! Have a nice day.
Left alone to browse
Left alone to browse, but then Natasha was very helpful and patient with us
13 april 2026
Svar från Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Svar från Sofology - Hedge End
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
So far so good my experience in the…
So far so good my experience in the showroom was excellent. The knowledge of the girls serving was brilliant however I’m yet to have any communication on delivery. It’s now past a week since I signed the final documentation and I have said it was 14 days which should be sometime this week or next, but I’m don’t know so I wondered if there was a way of finding out.
8 april 2026
Svar från Sofology - Hedge End
Thank you for your lovely feedback. We’re so pleased to hear you had an excellent experience in store. For an update on your delivery, please contact our Customer Care team, and they’ll be happy to look into this for you and provide the latest information on your order.
We spent almost £6000 and they only…
We spent almost £6000 and they only give 48 to change the order. We called on the 4 day to make a change and they wanted to charge £700 for that. Definitely wouldn’t recommend them at all. The worst service ever
11 april 2026
Svar från Sofology - Hedge End
We are sorry that you are unhappy. This is all made clear during the ordering proces.
Staff,service great product right for me
9 april 2026
Svar från Sofology - Hedge End
Thank you for awarding us 5 stars!
Friendly staff no pressure or feeling…
Friendly staff no pressure or feeling of being rushed. Good knowledge of produce. Do feel a bit pressured to take out warrenty though.
6 april 2026
Svar från Sofology - Hedge End
Thank you for sharing Caroline
Svar från Sofology - Hedge End
What an amazing review, thank you so much for taking the time to write this 😊
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