Visiting Sofology was a great experience. You are greeted by happy smiling staff who are happy to help you or just leave you to browse if that is your choice, no pressure. The store is well laid out... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What we particularly liked was that Mark spent a lot of time with us making sure that we had all the information that we needed. He also encouraged us to look elsewhere to make sure we were absolutely... Se mer
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My wife dislikes being followed by sales people, and she didn't have the best first visit because of this (other sofa shops were worse I must say). On our return however Si was very respectful lettin... Se mer
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Sahil at Sofology Hedge End, Southampton understood what I was looking for as I had specific style and size requirements, and ended up taking me to my perfect sofa! Excellent professional service and... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Storbritannien
- 03448639051
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful staff
24 april 2026
Svar från Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Marie in store in the hedge end…
Marie in store in the hedge end Southampton, was amazing . Patient and full of knowledge on helping us pick our dream sofa
She was not to pushy and just wanted the best for us. Not like other stores that just wants a sale.
So easy to order and so happy. What more can I put
23 april 2026
Svar från Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Svar från Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Natasha. Have a great day 😊
Excellent Customer Service
The staff member that served me was helpful and informative about the products but not too pushy so left me alone while I had a good look round and came back when I was ready to place my order
22 april 2026
Svar från Sofology - Hedge End
Thanks for this fabulous review. We appreciate you sharing it with others!
Quality wins hands down
Very well treat by staff so friendly & helpful service great A ratef product
19 april 2026
Svar från Sofology - Hedge End
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very good customer service and also…
Very good customer service and also very knowledgeable
16 april 2026
Svar från Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our experience got elevated to the next…
Our experience got elevated to the next level up by the incredibly friendly and engaging staff! It was Marie who casually approached us without any pressure on. We joke with her thinking we won’t be able to get what we want as we live in Channel Islands and prepared ourself that we might have to find company to ship where we live.
Marie walked away after telling us walk around and see what we got.
She then appeared again casually telling us you know we can deliver to Channel island not a problem at this price etc if you are interested.
We end up buying sofa and cuddling chair and we have received incredible service from Marie.
Not only she was having great sense of humor, was knowledgable she has also managed to get us a deal on top of that.
Interestingly we went to shop next door to sofology first and no one seems to paid attention to our browsing there.
It was great experiance for us and we will be definitely looking to get some more stuff from Sofology.
Marie made a huge difference and we enjoyed experience she has provide!
And yes we only went on to buy sofa not expecting 5 star service bit we definitely has received that and were very happy with our purchase.
Thank you very much
Now we are exciting for our delivery soon.
16 april 2026
Svar från Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Marie. Thank you for taking the time to leave a review 😊
We came into the store and they were…
We came into the store and they were very helpful from finding what we wanted to how comfy
15 april 2026
Svar från Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Svar från Sofology - Hedge End
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
George the salesman really helped with…
George the salesman really helped with good advice. Not pushy which was great.
14 april 2026
Svar från Sofology - Hedge End
Hi there, thank you for your review. Another great review for George, we will make sure to pass this on! Have a nice day.
Left alone to browse
Left alone to browse, but then Natasha was very helpful and patient with us
13 april 2026
Svar från Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Svar från Sofology - Hedge End
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
So far so good my experience in the…
So far so good my experience in the showroom was excellent. The knowledge of the girls serving was brilliant however I’m yet to have any communication on delivery. It’s now past a week since I signed the final documentation and I have said it was 14 days which should be sometime this week or next, but I’m don’t know so I wondered if there was a way of finding out.
8 april 2026
Svar från Sofology - Hedge End
Thank you for your lovely feedback. We’re so pleased to hear you had an excellent experience in store. For an update on your delivery, please contact our Customer Care team, and they’ll be happy to look into this for you and provide the latest information on your order.
We spent almost £6000 and they only…
We spent almost £6000 and they only give 48 to change the order. We called on the 4 day to make a change and they wanted to charge £700 for that. Definitely wouldn’t recommend them at all. The worst service ever
11 april 2026
Svar från Sofology - Hedge End
We are sorry that you are unhappy. This is all made clear during the ordering proces.
Staff,service great product right for me
9 april 2026
Svar från Sofology - Hedge End
Thank you for awarding us 5 stars!
Friendly staff no pressure or feeling…
Friendly staff no pressure or feeling of being rushed. Good knowledge of produce. Do feel a bit pressured to take out warrenty though.
6 april 2026
Svar från Sofology - Hedge End
Thank you for sharing Caroline
Svar från Sofology - Hedge End
What an amazing review, thank you so much for taking the time to write this 😊
Customer friendly service and good…
Customer friendly service and good knowledge about the product.
8 april 2026
Svar från Sofology - Hedge End
Thanks for this fabulous review. We appreciate you sharing it with others!
Wonderful help
I was helped by Clio in the hedge end branch. She was very helpful, chatty and made me feel at ease from the moment I arrived. Nothing was too much trouble and she showed me some brilliant options for my sofa. Very knowledgeable in finance options and gave me some brilliant advice on how to take care of my new sofa! Thank you Clio!
12 april 2026
Omdöme utan inbjudan
Svar från Sofology - Hedge End
Hi there, thank you for your review. Another great review for Clio, we will make sure to pass this on! Have a nice day.
No pressure from the sales team
No pressure from the sales team but lots of help and knew what to show us to suit our needs
4 april 2026
Svar från Sofology - Hedge End
Thanks for this fabulous review. We appreciate you sharing it with others!
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