Sofology - Gateshead Omdömen 

4 131
•
TrustScore 5 av 5

4,9

Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB

•

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... Se mer

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Betygsatt 5 av 5 stjärnor

Danielle was amazing I was having a look around a lot of sofa shops and came back while she was on her lunch break and she cut her lunch break short to process my order

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Betygsatt 5 av 5 stjärnor

Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.

Företaget har svarat


Företagsinformation

  1. Soffbutik
  2. också i
  3. Butik med möbelklädsel
  4. Butik med vardagsrumsmöbler
  5. Heminredningsaffär
  6. Möbelaccessoarer
  7. Möbelaffär

Skrivet av företaget

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktuppgifter

  • Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(4 131)

13 841 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The salesman Earl I gave him top marks…

The salesman Earl I gave him top marks as I don’t like pushy salesman, he was completely opposite answered all my questions and never once pushed for a sale my bank balance is now a little less so well done Earl

18 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Earl. Have a great day 😊

Betygsatt 5 av 5 stjärnor

Fantastic meet & greet

Fantastic meet & greet. Our Contact Consultant Dave was absolutely well informed offered us great service. On leaving other staff members happily made great conversation and a few laughs. Woukd always recommend

14 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Betygsatt 5 av 5 stjärnor

Danielle Lee was so helpful and…

Danielle Lee was so helpful and friendly,not pushy or anything
Explained everything to us

17 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi there, thank you for your review. Another great review for Danielle, we will make sure to pass this on! Have a nice day.

Betygsatt 5 av 5 stjärnor

Emma provided an absolutely fantastic…

Emma provided an absolutely fantastic service!

17 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

Betygsatt 5 av 5 stjärnor

Great store and returning customer

Exceptional service tonight from Hazel, very informative and patient! Love my new sofa and can’t wait to have it delivered. Returning customer of the store and very good quality products

13 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hazel. Have a great day 😊

Betygsatt 5 av 5 stjärnor

So easy to order and had amazing…

So easy to order and had amazing customer service from a lovely lady at the Metrocentre store! can’t wait for sofa to arrive

7 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Betygsatt 5 av 5 stjärnor

excellent selection along with friendly…

excellent selection along with friendly professional staff. i would highly recommend

7 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Really great service

Hazel was incredibly helpful and helped us to find the perfect option for us.

8 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Thank you for awarding us 5 stars Mrs Wardell

Betygsatt 5 av 5 stjärnor

A very enjoyable experience …

EMMA was really attentive to our needs as we looked for a new sofa .After our initial meeting we retured later for another look .She provided us with all the information we needed to take home with us .We returned a few days later to place our order .We found her very helpful and professional

8 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

Betygsatt 5 av 5 stjärnor

Really good service

Really good service. Lots of information without being pushy and the purchasing process was quick and trouble free

7 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish. Sheena at the Gateshead store was informative, professional and friendly. She explained everything very well and everything went to plan, our sofa was delivered in the expected time frame. The delivery guys were absolutely amazing, they explained what they needed to do at every step in a polite and professional way. Would 100% recommend.

27 december 2025
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Betygsatt 5 av 5 stjärnor

Emma was great

Emma was great, no hard sales techniques, just really helpful. Once we’d told her what we were looking for she guided us to our perfect suite. Great service, thank you

7 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Thank you for choosing Sofology!

Betygsatt 5 av 5 stjärnor

Sofatastic !!

Friendly, no pressure sale, extremely knowledgeable & helpful staff (even got a cuppa!). Excellent 👍🏻

7 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Thank you for sharing your experience!

Betygsatt 5 av 5 stjärnor

Hazel was amazing!

Hazel was fab! Listened to my needs and got me exactly what I wanted, she was very friendly throughout!

If anyone is looking for some help and opinions she is the woman!

6 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Thank you for your lovely feedback! 😊 We’re thrilled Hazel could listen to your needs and help you find exactly what you wanted. We’ll be sure to pass on your kind words, she’s delighted to hear she made such a difference! 🛋️✨

Betygsatt 5 av 5 stjärnor

The customer service

The customer service by the sofology was outstanding. No pressure and shopped around first. Went back and got sorted.

2 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver.

Betygsatt 5 av 5 stjärnor

1st Class Service …

From stepping foot in store we were well looked after, Dannielle, explained the various sofa combinations, helped us to choose the right sofas for us, we settled for 2 3 seaters, we cant thank Danielle enough, we would have no hesitation in recommending Sofology to anyone

2 mars 2026
Logotyp för Sofology - Gateshead

Svar från Sofology - Gateshead

Thank you so much for you recommendation Liz :-)

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