Staff member welcomed us into store, explained the layout, where to see sofa finishes. She even gave us the use of a tape measure. We were left alone to peruse the ranges but she was always on hand to... Se mer
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Plats
Byt platsUnit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have already submitted a great review for sofology. The young lady who helped us was fantastic. Very friendly, informative and a friendly face who made us feel relaxed and happy to view the various... Se mer
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Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Se mer
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Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Storbritannien
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Purchasing sofas
Friendly welcome when entering the store put us at ease. So helpful when choosing our sofas. Everything was explained fully about the product. A very good retail experience. Abigail and Karen were very professional
13 januari 2026
Svar från Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nice salesman not pushy at all and…
Nice salesman not pushy at all and worked with us. We had been in a few times so we knew what we wanted but needed to work when we wanted delivery. Nothing an issue for him
8 januari 2026
Svar från Sofology - Dundee
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Svar från Sofology - Dundee
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Positive thoughts
Derek was very helpful and explained the process in a friendly and professional manner. We can’t wait to receive our new sofa!
12 januari 2026
Svar från Sofology - Dundee
Hi there, thank you for your review. Another great review for Derek, we will make sure to pass this on! Have a nice day.
Good Selection and Customer Service
Good selection, and customer service was informative although not pressurising.
9 januari 2026
Svar från Sofology - Dundee
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Purchased a new sofa from Brian in the…
Purchased a new sofa from Brian in the Dundee store, liked his relaxed, no hassle approach, he gave us time to think and was knowledgeable and helpful in making sure we made the right choice
11 januari 2026
Svar från Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review!😊
Svar från Sofology - Dundee
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Great service
Great service from Derek at Dundee store, very informative and friendly, a joy to deal with and would highly recommend
11 januari 2026
Svar från Sofology - Dundee
Thank you so much for your kind words! We're thrilled to hear that you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa and enjoyed your experience with us!
Svar från Sofology - Dundee
Thank you so much for your 5-star review!
Staff member was so helpful
Staff member was so helpful, no stress, pleasure to have used Sofology for our 1st time. Certainly will be back.
Many thanks
11 januari 2026
Svar från Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nice helpful staff.
8 januari 2026
Svar från Sofology - Dundee
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Had great service from Stuart…
Had great service from Stuart McDougall. Very nice man and knowledgeable about my purchase etc. would definitely buy from again.
10 januari 2026
Svar från Sofology - Dundee
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Hugely disappointed
Your company too three times my deposit and now have pushed me over my credit limit. This leaves me with an interest payment, has an affect on my credit score and leaves me no money at a time when it is difficult enough after Xmas. This is your issue and has now been 7 days and still unresolved
7 januari 2026
Svar från Sofology - Dundee
Hi there, thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. If you'd like to discuss this further, please feel free to email us at social.media.complaints@sofology.co.uk with your review details.
Fantastic service at Sofology
Fantastic service at Sofology! The gentleman who helped us was extremely helpful, polite, and knowledgeable. He made us feel comfortable, never rushed us, and really listened to what we wanted. Couldn’t have asked for better customer service. I left the shop extremely happy with my purchase.
7 januari 2026
Svar från Sofology - Dundee
We are so pleased to hear that you left our store happy Mrs Penman :-)
Svar från Sofology - Dundee
Thank you for awarding us 5 stars :-)
Excellent service with no hard sell at…
Excellent service with no hard sell at all. Excellent service all round.
4 januari 2026
Svar från Sofology - Dundee
Thank you for awarding us 5 stars :-)
We returned to Sofology in Dundee to…
We returned to Sofology in Dundee to purchase a new sofa. Derek greeted us and spent time discussing the sofa options we had chosen. Derek was very welcoming, friendly and extremely knowledgeable and helpful which gave us peace of mind in choosing the right sofa. The store was very clean & all staff greeted us with a smile - great customer service.
3 januari 2026
Svar från Sofology - Dundee
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Derek. Have a great day 😊
Svar från Sofology - Dundee
Thank you for choosing Sofology :-)
A nice relaxing experience
There was a wide range to choose from. The two sales reps who assisted us were extremely helpful and knowledgeable. What I particularly liked was that they weren't too pushy, just explained the options available and let us choose.
4 januari 2026
Svar från Sofology - Dundee
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Detta är Trustpilot
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