Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each
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Plats
Byt platsUnit A, 226 Purley Way, CR0 4XG Croydon, GB
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Det här tycker kunderna
Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for. Thank you.
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Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Se mer
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The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Se mer
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Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit A, 226 Purley Way, CR0 4XG, Croydon, Storbritannien
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
1st order
The welcome at the store was great with soft pressure on us to discuss
Gordon was fantastic helping all the way
He explained how the business works with all of thier ethics
Impressed
2 januari 2026
Svar från Sofology - Croydon
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
Wioleta was very helpful & professional…
Wioleta was very helpful & professional in helping me to review options & make the order. A well designed show room which made it easy to try the comfort of the sofas.
2 januari 2026
Svar från Sofology - Croydon
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
Svar från Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great store, Gordon was so helpful
We visited the Croydon branch, and it was lovely. It was clean and tidy and inviting.
We were not harassed by the staff but someone was available when we needed them.
Gordon helped us on the day and he was really helpful, he gave us lots of information and answed all our questions. Gordon gave us space when we needed it but was also available when we were ready.
We had a much better experience than in DFS and are so glad that we purchased from sofology.
I can highly recommend thus store and definitely Gordon for the service he provided.
21 december 2025
Omdöme utan inbjudan
Svar från Sofology - Croydon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very focussed and efficient
Very focussed. Fully knowledgeable about the style of sofa we were looking for.
30 december 2025
Svar från Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
We bought our sofa from the Croydon…
We bought our sofa from the Croydon store and had a great experience. Gordon was extremely helpful, knowledgeable, and patient throughout the process. He took the time to understand what we were looking for and made the whole experience smooth and enjoyable. Highly recommend both the store and Gordon’s excellent customer service.
29 december 2025
Svar från Sofology - Croydon
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sofa sales
The sales lady was very professional and helpful as I bought a sofa and answered al questions
26 december 2025
Svar från Sofology - Croydon
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Really Nice Experience
Our assistant Gordon was very helpful. All the other staff very polite too. No pressure sales. And bought a very comfy sofa!
27 december 2025
Omdöme utan inbjudan
Svar från Sofology - Croydon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great service
26 december 2025
Svar från Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Amenjit was absolutely amazing
Amenjit was absolutely amazing! She answered all of my mother and I’s queries. She was so helpful and made the process of purchasing my new sofa so smooth and easy. What a star! Thank you soooo much
22 december 2025
Svar från Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent service from Gordon!
20 december 2025
Svar från Sofology - Croydon
Thank you for awarding us 5 Stars :-)
Appalling customer service
Appalling customer service. No updates available on delayed delivery.
Could be improved by easy access to track delivery.
Staff in the store are lovely and helpful when making a purchase. But once the purchase is complete there is no communication with the supplier around problems with delivery.
3 oktober 2025
Svar från Sofology - Croydon
Hi there, we’re really sorry for the delay to your order. While unforeseen supply chain issues can sometimes affect lead times, we understand how frustrating this is. Our Customer Care will keep you updated and be in touch as soon as your sofa is ready.
Great seller so far!
Great seller so far!
Wioleta showed me everything, answered all my questions, and was very patient, helpful, and kind. Communication was excellent and the whole experience has been very positive. Highly recommended!
14 december 2025
Svar från Sofology - Croydon
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Amen is very proactive and very good…
Amen is very proactive and very good communication.
11 december 2025
Svar från Sofology - Croydon
Hello Osei, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Great service and a nice cup of coffee!
7 december 2025
Svar från Sofology - Croydon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Best sofa company in Croydon
From start to finish my experience with this company was A*.
I had already seen what I wanted prior to purchasing my sofa but needed to understand more about the payment offers. This was explained to me and I was completely satisfied with the decision that I’d made.
A salesman is a salesman and they do what sales men do, but I never felt forced or rushed to make a decision. I was given the time that I needed and I appreciate that.
The store in itself is very clean and very well supported. Each section was delightfully decorated and gave me a few ideas for myself. The amount of choice you have is fantastic. It’s like candy in a sweet shop.
I really enjoyed my experience. So I definitely purchased my sofas from Sofology Croydon and I’m looking forward to their delivery in the early part of next year.
2 december 2025
Svar från Sofology - Croydon
Hello Pamela, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Svar från Sofology - Croydon
Hello Angela, thank you for taking the time to leave a 5-star review!😊
Great service from the team at the…
Great service from the team at the Croydon store! Can’t wait for my sofa to arrive.
6 december 2025
Svar från Sofology - Croydon
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
Svar från Sofology - Croydon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Umut was knowledgeable and really…
Umut was knowledgeable and really helpful in finding me the corner sofa I needed with the dimensions of our living room.
3 december 2025
Svar från Sofology - Croydon
Hi there, thank you for taking the time to leave a 5-star review!😊
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