The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... Se mer
Företaget har svarat
Plats
Byt platsUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Se mer
Företaget har svarat
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Se mer
Företaget har svarat
I had a great experience with Sofology! The loan process was remarkably quick and straightforward, and their customer service was efficient and helpful. Everything went smoothly from start to finish.
Företaget har svarat
Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Storbritannien
4,7
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Raza was incredible
Raza was incredible. He guided us through the best sofa configuration for our space and personalised the choice based on our needs. Highly recommend!
16 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The customer Service from Jimmy was…
The customer Service from Jimmy was amazing. He answered all my questions was extremely patient and helpful. With the help from him I know I picked the right sofa.
15 november 2025
Svar från Sofology - Brent Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Staff were friendly and welcoming
Staff were friendly and welcoming, no t pushy for us to buy and showed interest in our thoughts. Good choice and designs.
13 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Excellent service
Excellent service. The staff were very helpful all the way through and weren't trying the hard sell on us. They allowed us time to look through the different options and come to our own conclusions. Clearly high quality options when compared to the other retailers we went to.
16 november 2025
Svar från Sofology - Brent Cross
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Svar från Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent experience
Raza was really, personable, helpful and really knew his stuff. We ending up buying exactly what we were looking for and we are chuffed with our purchase. Big thank you to Raza and Sofology 🙂
16 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊
Amazing service from Jimmy at Brent…
Amazing service from Jimmy at Brent Cross. He was very patient and answered my parents questions, very helpful.
15 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Always great service
14 november 2025
Svar från Sofology - Brent Cross
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Good choice and helpful staff
My husband and I visited recently as were looking for accent chairs. I had already found the one on the website that I wanted my husband to try. The staff member was helpful though I did all the selling to my husband 😂 We were treated respectfully and with patience. Had there been some tea/coffee available/offered I’d have given 5 stars.
10 november 2025
Svar från Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
I phone the sale team and was conned in…
I phone the sale team and was conned in two buy leather kit at 64 pound and was one ,im trying to get my money back and get something i would
19 oktober 2025
Svar från Sofology - Brent Cross
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Svar från Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.
Jimmy was very polite and helpful very…
Jimmy was very polite and helpful very much appreciated 5 star service :)
11 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Jimmy, we will make sure to pass this on! Have a nice day.
Great Service
We bought some new sofas from Sofology in Brent Cross today. We were very well looked after by Raza who was extremely knowledgeable and very patient, allowing us as much time as we needed to make the right choices. We are returning customers as the furniture is high quality and there is always a great range of products in the store.
11 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊
Great customer service and buying experience
Went to Sofology Brent Cross to look for our sofas after a refurb. Raza looked after us incredibly well, wasn’t forceful and made sure we had all the information before deciding on what to go for. Would recommend Sofology purely based on his customer service.
8 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
The staff who served us are very great
The staff who served us are very helpful and polite.
I was very grateful for their help
9 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Highly recommend! Quality products.
I would recommend this branch of Sofology. The staff are knowledgeable, friendly and all willing to help. I found what I was looking for and anything I wasn't sure about was dealt with.
My only negative is that there are no discounts and no freebies to entice customers to spend more or seal the deal.
8 november 2025
Svar från Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Sajjad Was brilliant
Sajjad Was brilliant. He was incredibly informative and was caring and interactive with our daughter. We are very happy with our purchase and look forward to receiving it.
8 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Sajjad, we will make sure to pass this on! Have a nice day.
Svar från Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Philip was amazing and so helpful
Philip was amazing and so helpful. Made the experience very exciting and funny.
4 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Philip, we will make sure to pass this on! Have a nice day.
Mariana was very knowledgeable and…
Mariana was very knowledgeable and helpful from start to finish. She helped us make the best decision that suited our needs.
7 november 2025
Svar från Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.