Experience was great Support from Khushi was also very helpful She made everything easy and would definitely recommend visiting this branch if you want to buy your dream sofas
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good customer service from Ishmael initially and then Saj when we bought the sofa’s, good quality products and good value for money
Företaget har svarat
We had a brilliant experience at Sofology today. Sayed and Ismail went above and beyond to make our sofa purchase as smooth and stress-free as possible. From the moment we walked in, they took the tim... Se mer
Företaget har svarat
Popped into our local Birmingham store. Tom was amazing from start to finish. No pushy sales, very patient (anybody that's sofa shopping with the wife will completely understand). After many sofa hop... Se mer
Företaget har svarat
Företagsinformation
- Soffbutik
- Möbelaccessoarer
- Möbelaffär
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Butik med möbelklädsel
Skrivet av företaget
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktuppgifter
John Kempe Way, Camp Hill Middleway, B12 0HU, Birmingham, Storbritannien
- 0344 863 9043
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality, Slight expensive, Updated design
This is first time that I came to Sofology shop. I had a great experience.
Their seller was very patient with good support, only he didn't know about Sofology guarantee sufficiently.
5 april 2025
Svar från Sofology - Birmingham
Thank you for awarding us 4 stars Hamed, we are pleased that your first Sofology experience was a positive one.
Svar från Sofology - Birmingham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly staff especially Maz and Saj
Friendly staff especially Maz and Saj.
Wide selection of sofas
28 mars 2025
Svar från Sofology - Birmingham
Thank you for your feedback!
Great customer service
Great customer service Sayed took his time to answer all our questions after providing us with the full information required to make our purchase.
28 mars 2025
Svar från Sofology - Birmingham
Thank you for your wonderful review! We're thrilled you had a great experience at Sofology Birmingham. Sayed will be happy to know his assistance made a positive impact. We appreciate your feedback and 5-star rating. If you need anything in the future, feel free to reach out. We look forward to seeing you again!
Kim was brilliant
Kim was brilliant! Me and my partner had looked at soo many sofas and just could not make a decision, but with the gentle guidance and suggestions from Kim we were finally able to choose. She assisted us with the order and double checked we had made all the right selections. Thank you Kim.
23 mars 2025
Svar från Sofology - Birmingham
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
I had a fantastic experience purchasing…
I had a fantastic experience purchasing [sofas) The customer service was exceptional — the staff was friendly, knowledgeable, and took the time to explain every detail about the product. They patiently answered all my questions and made sure I felt confident in my purchase. It’s rare to find such attentive and professional service these days. I highly recommend [Sofology] for anyone looking for quality products and outstanding support. I’ll definitely be returning for future purchases!
22 mars 2025
Svar från Sofology - Birmingham
Thank you for sharing your experience! We're delighted you enjoyed purchasing your sofas and received great service from our team. Your kind words mean a lot, and we appreciate your recommendation. We look forward to welcoming you back for future purchases. Thanks again for choosing Sofology!
Great customer service
Great customer service from all the team in particular Sayed was a great help in us choosing our sofa and helping us with queries. Definitely recommend going to Sofology in Highgate as it is a much better store overall customer service and experience.
23 mars 2025
Omdöme utan inbjudan
Svar från Sofology - Birmingham
Thank you for your wonderful feedback! We're thrilled you had a great experience at Sofology Birmingham with Sayed's help in finding your perfect sofa. Your recommendation means a lot, and we can't wait to welcome you back to our Highgate store!
Maz was brilliant all round
Maz was brilliant all round. He never rushed us. He explained all the questions we asked in full detail. He showed us all of our options available. Very happy with the service. I will definitely come again. We purchased a corner leather sofa bed. Very happy
23 mars 2025
Svar från Sofology - Birmingham
Thank you for your feedback! We're glad to hear you had a positive experience at Sofology Birmingham and that Maz was helpful. It's wonderful that you're satisfied with your new corner leather sofa bed and the service provided. Your kind words and perfect rating mean a lot to us. We look forward to welcoming you back! If you have any questions, feel free to reach out.
Great salesperson(Saj)
Great salesperson(Saj), went out of his way to help meet my requirements.
23 mars 2025
Svar från Sofology - Birmingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this and we will pass this along to Saj!
Svar från Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sajaid. Have a great day 😊
I went to a Sofology 3times in total…
I went to a Sofology 3times in total each time the staff were really helpful .The reason being I have limited space to the entrance of my property,..Ishmael and Maz went. above and beyond to help me ,until today when I purchased the sofa I loved .Thanks to both of you
19 mars 2025
Svar från Sofology - Birmingham
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto both Ishmael and Maz. Thank you for taking the time to leave a review 😊
Svar från Sofology - Birmingham
Hi there, thank you for taking the time to leave a 5-star review!
Maz was superb in finding the right…
Maz was superb in finding the right sofa. If in doubt, please ask for him
16 mars 2025
Svar från Sofology - Birmingham
Thank you for this great review Murtaza :-)
Svar från Sofology - Birmingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Svar från Sofology - Birmingham
Thank you so much for taking the time to leave us such a wonderful review. Your satisfaction is our top priority, and it’s great to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Our New Sofa and Chairs
Just bought our sofa and two chairs from Sofology in Birmingham store. The store is located in a retail park with other furniture stores. Having shopped around, the Sofology furniture met our needs. The price and the quality is very good. We were looked after by Saj, who gave us very useful guidance regarding the structure, the fabric, size etc of our chosen pieces. Looking forward to our furniture arriving in a couple of months time.
12 mars 2025
Omdöme utan inbjudan
Svar från Sofology - Birmingham
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the perfect sofa and chairs at our Birmingham store. It's wonderful to know that Saj was able to provide you with helpful guidance on your selections.
A very pleasant and satisfying experience
The sales assistant Maz was extremely helpful and knowledgeable..but not pushy, , also he and all the other staff were very pleasant and friendly. we were offered a coffee( which I gladly accepted )
A very welcome experience , thank you
9 mars 2025
Svar från Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Informative
They explained in detail what we are getting with the sofa and the salesman Maz was very informative.
2 mars 2025
Svar från Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Ismail was a great help purchasing our…
Ismail was a great help purchasing our sofa and went the extra mile to arrange for adjusted delivery options! Very satisfied by his help!
4 mars 2025
Svar från Sofology - Birmingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Kimoy was absolutely brilliant
Kimoy was absolutely brilliant - super knowledgable about all of the products, patient when I was making my mind up and all round excellent customer service. Fabulous.
1 mars 2025
Svar från Sofology - Birmingham
This is an amazing review Anna, thank you for taking the time to share!
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