I had order a part and not understanding properly the part was incorrect. I emailed the shop explaining what I intended to do and it wasn’t possible. They said return which I did with a full r... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... Se mer
Företaget har svarat
After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... Se mer
Företaget har svarat
Easy service everything on time However when l phoned to see what chain l needed as a replacement the person who answered was totally rude he told me he doesn’t deal with that hung up and put me on... Se mer
Företaget har svarat
Företagsinformation
- Gräsklipparbutik
- Trädgårdsbutik
- Trädgårdsarkitektursbutik
- Reparation av gräsklippare
- Maskinreparation
- Maskinaffär
Skrivet av företaget
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Kontaktuppgifter
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, Storbritannien
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4,8
Utmärkt
844 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Quick delivery. Very little hassle. Product in perfect condition. Overall great service.
30 juni 2026
prompt postage good service
30 juni 2026
Incorrect product
I had order a part and not understanding properly the part was incorrect.
I emailed the shop explaining what I intended to do and it wasn’t possible.
They said return which I did with a full refund no problem at all.
Fantastic customer service, others could learn from these.
Thank you for the advice
30 juni 2026
excellent service and great prices
23 juni 2026
Omdöme utan inbjudan
Excellent Experience
Very helpful person who took the telephone call and quick delivery via DPD of item ordered which was exactly wjat I needed
26 juni 2026
Very poor customer service
Very poor customer service. Not willing to admit their mistakes. Blatantly misleading trading practices (mis-selling products). Genuinely, one of the worst companies I've had the misfortune of dealing with.
26 juni 2026
Omdöme utan inbjudan
Svar från Ron Smith & Co Ltd.
We're sorry to read your review. Unfortunately, we haven't been able to identify your order from the information provided. We've contacted you through Trustpilot to request some further details so we can investigate your concerns. We take all customer feedback seriously and hope to have the opportunity to look into this for you.
Knowledgeable staff you can talk to.
Knowledgeable staff you can talk to. Good range of reasonably priced products.
Free Delivery.
17 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your review, Keith! We're delighted you were happy with our knowledgeable team, product range, and value. We really appreciate your support.
Svar från Ron Smith & Co Ltd.
Thank you for your review, Brian! We're pleased you were happy with your purchase.
I was disappointed with the delivery…
I was disappointed with the delivery service. They didn’t inform me of the day or the time of the delivery
13 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your feedback. We’re sorry to hear you were disappointed with the delivery experience. Standard pallet deliveries are normally booked in directly with the customer, and our records indicate this was done by the courier in this instance, so we’re sorry if the delivery arrangements were not communicated as expected.
Your advice was spot on and you fitted…
Your advice was spot on and you fitted my robot Husqvarna mower, which works well and gives me peace of mind that my lawn looks good without employing others to cut my lawn. Your staff were helpful and very efficient. Thank you
11 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your review, Judith! We’re delighted to hear your Husqvarna robotic mower is working so well. We’re also pleased our team could provide the advice and service you needed.
Good but don't expect it next day
Ordered on the 1st June did not receive item until 12th June. Although website did say item was in stock, not sure what the delay was?
11 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your feedback. At the time of ordering, we advised on our website that we were experiencing higher-than-usual demand, which was affecting dispatch times. We appreciate your patience and are pleased that, since then, we have made improvements which have significantly reduced our delivery times.
when contacted them the person I spoke…
when contacted them the person I spoke to was very helpful and polite, delivery was very quick and I was informed all the time of the processing of my order, all In all a very great experience . Also my purchase was at a great price.
11 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your review! We're delighted you were happy with the service, communication, and pricing. We really appreciate your kind words.
Alfred is now safe and sound
Alfred is now safe and sound in his garage. It does what it is supposed to and unlike my home made one does not shield the GPS signal. great service from the web team again.
22 maj 2026
Omdöme utan inbjudan
Svar från Ron Smith & Co Ltd.
Thank you for your review! We're delighted Alfred is now settled into his new garage and that it's working exactly as intended. We really appreciate your continued support and kind words about our web team.
Brilliant service
Brilliant service, especially us living in Orkney. So quick too, quite unexpected. We got what we ordered and were more than pleased...thank you.
10 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your review, Frieda! We're delighted your order arrived so quickly, especially all the way to Orkney. We're pleased everything met your expectations and appreciate your support.
Fast very efficient service!
10 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your review, Brian! We're delighted you were happy with the service.
Delivery on time in full
8 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your review! We're pleased your order arrived on time and in full.
Keep up with the good work!
8 juni 2026
Svar från Ron Smith & Co Ltd.
Thank you for your review! We're delighted you were happy with your experience. Thank you for your support.
Svar från Ron Smith & Co Ltd.
Thank you for your review, Alison! We're pleased you're happy with your mower and that everything arrived as expected.
Great strimmer and great service from…
Great strimmer and great service from this company.
18 maj 2026
Omdöme utan inbjudan
Svar från Ron Smith & Co Ltd.
Thank you for your review! We're pleased you were happy with both your strimmer and the service you received.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.