Private Medical Clinic Omdömen 

292
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am visiting Scotland from the US. Shortly after arrival, a sinus infection started up and was steadily worsening. I was unable to find care. My daughter located PMC online, called and scheduled a ph... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

RIP off, hidden extra fees of 4 day antibiotics, cost me £25+17 =£42 for antibiotics plus £50 just for consultation. The dr called me 20mins late! Avoid ! Had better service from cheaper providers wi... Se mer

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Betygsatt 5 av 5 stjärnor

I never review anything on here but I feel like I have to.. I made an appointment with a GP to go over some blood results I had done because I wasn't feeling myself. Not only did my over-the... Se mer

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Betygsatt 5 av 5 stjärnor

Brilliant service when our NHS doctor couldn't see my daughter for a month and we was desperate for a GPs advice they could speak to us within an hour and was very thorough and didn't rush us at all... Se mer

Företaget har svarat

Företagsinformation

  1. Vårdcentral
  2. också i
  3. Kirurgiskt centrum
  4. Lokal hälso- och sjukvård
  5. Läkare
  6. Praktiserande läkare
  7. Walk-in-klinik

Skrivet av företaget

Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

292 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 76 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(292)

223 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Very professional and polight doctor…

Very professional and polight doctor and the woman in resepsjon.

6 oktober 2026
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Svar från Private Medical Clinic

Good morning,

Thank you so much for taking your time to leave a review! We are delighted you were happy with your Doctor consultation.

Kind regards,

Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

An excellent and convenient service…

An excellent and convenient service that enabled prompt access to a qualified professional. I would highly recommend Private Medical Clinic to others. Thank you.

5 oktober 2026
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Svar från Private Medical Clinic

Good afternoon Daniel,

Thank you for your wonderful review and recommendation. We’re delighted to hear that you found our service convenient and that we were able to provide prompt access to a qualified professional. We truly appreciate your trust and kind words, and we’re grateful you took the time to share your experience with our Doctor.

Kind regards,

Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

efficient professional service

quick, painless, efficient! Just what was needed

5 oktober 2026
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Svar från Private Medical Clinic

Good afternoon Nicola,

Thank you for your lovely feedback! We’re delighted to hear that you found your experience quick, painless and efficient. We’re pleased we could provide exactly what you needed and really appreciate you taking the time to share your experience.

Kind regards,

Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

Dr Soni was wonderfully understanding…

Dr Soni was wonderfully understanding and clearly knew what he was doing! Very empathic and caring and would definitely recommend. Thankyou

3 oktober 2026
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Svar från Private Medical Clinic

Good afternoon,

Thank you so much for your kind words and recommendation. We’re delighted to hear that Dr Soni made you feel understood, cared for and reassured throughout your consultation. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.

Kind regards,

Lauren
Clinic Administrator

Betygsatt 3 av 5 stjärnor

Late callers beware!

The service was good until the deliverance of a code to obtain medicine from the chemist. We had to wait ages to get the code although we paid readily, this meant that by the time the code was sent, the chemist was closed.

28 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Good morning,

Thank you for taking the time to share this, and I'm sorry for the delay with your prescription code. We know how important it is to get your medicine sorted quickly, so having to wait and then finding the chemist closed is really not the service we want to give.

We're looking into why the code was delayed so we can tighten up the process. If there's anything we can do to help resolve this for you, please get in touch at 0121 798 0729.

Thank you again for the feedback.

Lauren
Clinic Administrator

Betygsatt 1 av 5 stjärnor

An absolute rip off

An absolute rip off. Booked a telephone appointment for 4:45pm on a Saturday. Over thirty minutes past the appointment time, no one has called and their phone lines apparently shut at 1pm on Saturdays so now I can’t get ahold of anyone until Monday. Do not use this service.

26 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Good morning Alex,

Thank you for your feedback. I'm sorry we missed your appointment time and that you had no way to reach us afterwards, that's not acceptable, and I understand why you're frustrated.

Please contact us at 0121 798 0729 so we can look into what happened and resolve this for you.

Sincerely,
Lauren

Betygsatt 5 av 5 stjärnor

Very good and made me feel comfortable…

Very good and made me feel comfortable and went through everything without feeling rushed

26 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Hello Harriett,

Thank you so much for the kind feedback! We're so glad you felt comfortable and that everything was explained without feeling rushed, that's exactly the experience we want for everyone. We really appreciate you taking the time to share this!

Kind regards,

Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

Kishan was great

Kishan was great , very thorough and informative. Would recommend him highly. Thank you for helping me :)

25 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Hello Lizzie,

Thank you for the lovely review! We're so glad Kishan took great care of you. We'll share your kind words with him, thanks for the recommendation!

Kind regards,

Lauren
Clinic Administrator

Betygsatt 1 av 5 stjärnor

RIP off

RIP off, hidden extra fees of 4 day antibiotics, cost me £25+17 =£42 for antibiotics plus £50 just for consultation. The dr called me 20mins late! Avoid ! Had better service from cheaper providers with no hidden extra costs! Website hides costs well. Taking advantage of sick ppl! Daylight robbery!

25 september 2026
Omdöme utan inbjudan
Logotyp för Private Medical Clinic

Svar från Private Medical Clinic

Hello Nadia,

Thank you for taking the time to share this. I'm sorry to hear you felt the costs weren't clear and that your appointment was delayed, neither is the experience we want for our patients.

Consultation and medication fees are listed on our site, but your feedback has been taken on-board.

Sincerely,
Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

Simple and efficient process with very…

Simple and efficient process with very friendly helpful staff. Would recommend :)

24 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Hello Lloyd,

Thank you for your kind review! We're so pleased to hear the process was simple and efficient, and that our staff made you feel welcome. Your recommendation means a lot to us! We'd be happy to help you again anytime. 😊

Kind regards,

Lauren
Clinic Administrator

Betygsatt 1 av 5 stjärnor

Horrible hidden fees!!! Avoid!

I’ve used multiple private GP services in the UK and have never encountered anything like this.

After paying for the consultation, I was told I would need to pay an additional £100 just for a referral and another £25 for a prescription the GP was about to issue.

These charges were not clearly disclosed before booking. This is not standard practice in my experience with private GPs, and there was no reasonable way to anticipate such substantial extra fees.

Had this been made clear upfront, I would never have booked the appointment.

Extremely poor transparency and a very disappointing experience.

24 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Good morning Denis,

Thank you for your feedback. We've responded to you directly by email regarding your concerns, and we're reviewing how our fees are displayed at booking to improve transparency.

We appreciate you taking the time to let us know.

Kind regards,

Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

Really easy to book and I got an…

Really easy to book and I got an appointment within half an hour. The doctor was lovely, listened to me, asked plenty of questions and helped sort out my medication. Really happy with the service. I would highly recommend them and wouldn’t hesitate to use them again.

21 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Hello Miss Spark,

Thank you so much for your wonderful review! We're delighted to hear that booking was easy and that you were seen so quickly. That's exactly the kind of care we aim to provide! Your recommendation means a lot to us, and we'd be happy to help you again anytime. Take care!

Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

Highly recommend!

I never review anything on here but I feel like I have to..

I made an appointment with a GP to go over some blood results I had done because I wasn't feeling myself.

Not only did my over-the-phone appointment go over the allotted time slot I had, I also received a call back from the GP 10 minutes later in which he recommended me something else I should do to start feeling better.

It really gave me some hope and security knowing that the GP didn't just end our call and go to the next patient, he cared enough to help me beyond what he was obligated to do.

I highly recommend this service! 10/10 from me.

23 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Hello Cameron,

Thank you so much for taking the time to share this, especially knowing you don't usually leave reviews. That makes it mean even more to us.

We're really glad to hear that your GP took the time to not only go over your blood results but also follow up with an additional call to help you feel better. Going the extra mile for our patients is exactly what we aim for, and it's wonderful to know that came through in your experience.

We hope you're starting to feel more like yourself, and please don't hesitate to reach out if there's anything else we can do for you.

Take care,

Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

Excellent

Have used this service several times while in the UK absolutely excellent in every way! Sucks when traveling to get sick this clinic goes above & beyond to get you feeling better!
Highly recommend!

22 september 2026
Omdöme utan inbjudan
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Svar från Private Medical Clinic

Hello Marnie,

Thank you so much for your wonderful review! We're truly grateful that you've trusted us with your care on multiple occasions during your visits to the UK!

Thank you for the high recommendation, and we hope your future travels are healthy ones. (Though we'll be here if you ever need us again!)

Warm regards,
Lauren
Clinic Administrator

Betygsatt 5 av 5 stjärnor

Timely delivery of services

Timely delivery of services

21 september 2026
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Svar från Private Medical Clinic

Good afternoon Idris,

Thank you for taking your time to leave us a review! We are delighted you were happy with the service provided.

Kind regards,

Lauren
Private Medical Clinic

Betygsatt 5 av 5 stjärnor

helpful doctor who listened

Lovely helpful doctor who listened to me and what I wanted ....and then? Then added his expertise and gave me what I actually needed ....which was even better .

21 september 2026
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Svar från Private Medical Clinic

Hello Simon,

Thank you so much for this lovely review! We're delighted to hear that the doctor truly listened to you and took your wishes into account. That's precisely the kind of care we aim to provide.

We're so glad it turned out even better than expected, and we truly appreciate you taking the time to share your experience. We're here whenever you need us!

Kind regards,
Lauren
Private Medical Clinic

Betygsatt 5 av 5 stjärnor

Excellent care if NHS services unavailable

I am visiting Scotland from the US. Shortly after arrival, a sinus infection started up and was steadily worsening. I was unable to find care. My daughter located PMC online, called and scheduled a phone appointment for the following morning - a Sunday morning. Mr. Kishan Mariana called at the appointment time. He was kind, thorough, and professional. After assessing symptoms he arranged for a prescription through Signature Rx. We went to Boots and it was filled with no fuss. Within 24 hours I was feeling substantially better- thanks to the care received (and the medication to be sure). I am so grateful for the care offered by Mr. Mariana and PMC.

20 september 2026
Omdöme utan inbjudan
Logotyp för Private Medical Clinic

Svar från Private Medical Clinic

Good afternoon,

Thank you so much for taking the time to leave us this wonderful review!
It's great to hear that Dr Mardania was kind, thorough, and professional, and that the prescription process through Signature Rx was smooth and hassle-free.

We're grateful for the opportunity to care for you and wish you a speedy recovery and a wonderful rest of your time in Scotland. Should you or your family ever need us again, we're here to help!

Kind regards,

Lauren
Private Medical Clinic

Betygsatt 5 av 5 stjärnor

Very professional experience

Very professional experience. The doctor asked many questions about my medical condition, medicines taken, symptoms. Prescribed an antibiotic. Sent Rx to my email. Suggested I follow up to when I return home to my country. A very good experience.

20 september 2026
Omdöme utan inbjudan
Logotyp för Private Medical Clinic

Svar från Private Medical Clinic

Hello Joan,

Thank you so much for taking the time to share your experience! We're delighted to hear that your visit was such a positive one with our Doctor. We believe that kind of careful attention is essential to good care.

We're glad the prescription process was convenient for you.

Wishing you safe travels and continued good health, and we're here should you need anything in the future!

Kind regards,

Lauren
Private Medical Clinic

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