We are very impressed with NCF Living in Chester which we visited yesterday on our hunt for new lounge furniture. Margo, the sales assistant was very knowledgable about the products we were intereste... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We went sofa shopping and ended up in NCF Living. We immediately were made to feel at ease by Cathy@Gateshead. She noticed that we were looking perplexed and offered amazing customer service whils... Se mer
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I visited the paisley ncf living store to buy a sofa set n a bed with mattress. I was served by William (sale advisor).I m impressed by his friendly n helpful way of service. Helped me to choose the b... Se mer
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Gary at Leeds Birstall was absolutely amazing. Showed us all the sofas that were available for quick delivery and in the sale. We ended up getting a 3 piece set recliner for an amazing price and even... Se mer
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Företagsinformation
Om NCF LIVING
Skrivet av företaget
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Skrivet av företaget
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Kontaktuppgifter
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, Storbritannien
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
4,7
Utmärkt
53 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good customer service
Good customer service, nice clean shop with a good variety of beds and dining room furniture. Csilla@uddingston even made us a coffee whilst we were browsing
14 augusti 2026
Omdöme utan inbjudan
Our situation changed due to the house…
Our situation changed due to the house sale falling through meaning we were no longer able to take delivery of the sofa approx 3 weeks after ordering. Tried to cancel only to be told we would lose our deposit of over £300. Poor customer service, no interest in our situation and takes an age to come back to you.
3 augusti 2026
Omdöme utan inbjudan
Dave at the Chester store very friendly…
Dave at the Chester store very friendly and helpful
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We appreciate you saying so, Pauline - thank you for the kind feedback.
Many thanks,
NCF Living, Marketing Team
Excellent customer support.
We went in looking for a new bed and mattress and Sue in Swansea branch was so helpful. She took the time to understand what we needed, explained the options clearly, and didn't rush us at all. Ended up finding exactly what we were looking for and the service was brilliant. Thank you Sue!
17 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're delighted that you found what you were looking for with us.
Many thanks,
NCF Living, Marketing Team
Great experience in store and delivery…
Great experience in store and delivery but impossible aftercare when you try to solve a fault!!! No joy quick to sell but nil aftercare
19 augusti 2026
Omdöme utan inbjudan
Dave at the chester store was very…
Dave at the chester store was very helpful and not pushy at all.
15 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
It's a pleasure to hear about your time with us.
Many thanks,
NCF Living, Marketing Team
Great service and very informative
Great service and very informative
Susan was a very nice assistant who was very helpful never felt presured to buy anything and we were given the time and space to make the right choice.
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're happy to hear that Susan made your visit an enjoyable one, Brenda!
Many thanks,
NCF Living, Marketing Team
Nice experience!
Zahid was very professional and helpful. Nice experience!
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're delighted to hear this, Raza.
Many thanks,
NCF Living, Marketing Team
Danielle @ merry hill was fabulous
Danielle @ merry hill was fabulous, gave us all the info we needed and was very professional
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We appreciate the wonderful feedback, Sally!
Many thanks,
NCF Living, Marketing Team
Sales Sean in uddingston was very good
Salesman Sean in uddingston was very good. Put us at ease and didn’t pester us will use again
16 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We look forward to seeing you again in the future, Mick.
Many thanks,
NCF Living, Marketing Team
Bradley @ uddingston
Got into shop Bradley just asked can I help and he piont us in the right direction to what we were looking for then helped us along the way to the purchase that we were looking for very helpful and it all went through well in and smoothly and honest
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're very grateful for the splendid feedback, Mr Mcgill.
Many thanks,
NCF Living, Marketing Team
Amazing from start to finish
Amazing from start to finish, not overly pushy like some other places and communication was excellent. Brendan in Paisley done NCF proud.
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
That's just what we like to hear, Steven!
Many thanks,
NCF Living, Marketing Team
Brendan in paisley was great from start…
Brendan in paisley was great from start to finish with helping us pick out our sofa he was so knowledgeable and great customer service from him throughout can’t thank him enough
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
Thank you for the excellent feedback, Natalie - all the best with your new sofa!
Many thanks,
NCF Living, Marketing Team
This store was a great find
This store was a great find. I came with my daughter to visit another few stores in the area which sold sofas and saw this store . I hadn't heard of the name before but what a refreshing change as I came back home having bought one. I loved as soon as we entered the store we weren't hassled. I would rather I find or call somebody if I need help. The sofas were a great price for the good quality they are . The salesman TONY@Manchester was patient as I had forgotten the measurements so needed the ones on sofas I spotted to see if they fitted. I love it when there is great customer service and delivery was sorted too. Can't wait for my comfortable sofas to arrive.
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're very grateful for the lovely feedback and thank you for taking the time to leave such a pleasantly detailed review.
Many thanks,
NCF Living, Marketing Team
Margarita was so polite and helpful
Margarita was so polite and helpful. She gave us everything we needed to know about the purchase
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're delighted to hear this, Mr Danquah.
Many thanks,
NCF Living, Marketing Team
Margarita in Milton Keynes was very…
Margarita in Milton Keynes was very knowledgeable and helped us choose a beautiful dining set!
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We hope that you enjoy your new dining set, and thank you for the five-star review.
Many thanks,
NCF Living, Marketing Team
Sofa
We bought our sofa from Kieran at the Preston store. He was very friendly & full of useful information (without being pushy & on top of us like what we had experienced at other sofa shops we had been to) We would 100% recommend. And thanks again Kieran!
18 maj 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We hope that you love your new sofa and thank you for the excellent recommendation, Sally!
Many thanks,
NCF Living, Marketing Team
Danielle @ merryhill was brilliant…
Danielle @ merryhill was brilliant thank you
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
That's just what we love to hear, Rhoda.
Many thanks,
NCF Living, Marketing Team
Arfan@Preston was a great help.
19 augusti 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're pleased to hear that, Steve.
Many thanks,
NCF Living, Marketing Team
NO RESPONSE TO EMAIL / COMPENSATION REQUIRED
No reply or response to my email explaining the delivery company they use have emailed to say it was their fault my settee wasn't delivered. Therefore NCF should not have taken 25 % of my money off me for HAVING NO CHOICE but to cancel order and also I should have been refunded the £99 delivery cost as I haven't received my settee .This should of been sorted and looked into before hand as Furdeco ( the delivery company )say they are at fault both companies should of worked together and came to an agreement. I'm looking for compensation as I have written proof what was said
PLEASE DO NOT USE THESE COMPANIES
WEEKS IN AND IM STILL HAVING TO FIGHT MY CASE
My number incase you forget again GAOM5238
19 augusti 2026
Omdöme utan inbjudan
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