NCF LIVING Omdömen 

AVOID they can't do the basics right full of promises but never deliver. After my cancelled order due to their incompetence and several attempts to put it right they are still taking payments even though it has been retuned and a deposit refunded. I am having to go through the finance company to try get this resolved. Customer service is the worst I have ever experienced. No 0 star ratings but this lot would be on a minus scale. This has been going on since delivery in May and another payment will be taken in August

I was served by Beth today at Stoke. She is so friendly and helpful, and she was very patient helping me find the right chair for my back injury.

I wasn’t sure about the chair at first, but she offered a cushion to use, which made me realise I could make the chair work.

She also explained everything very clearly, and it’s the first time I’ve ever bought an extended warranty.

In general she seemed like a very kind and smart human, so if I need anymore furniture I’ll definitely be back! Thanks, Beth 🙏

Jamie@Chester helped us today to buy three pieces of furniture.
A top salesman with excellent customer service and the most friendly, welcoming manner. Thank you Jamie for making our experience today a brilliant one!!

I just wanted to say what a pleasure it was to meet Margo. She was sooo helpful. We will be back.

Azra at Stoke was very understanding

I bought a bed just over a year ago. Bed and mattress look great . Turned the mattress every month , very heavy. Mattress started to hold shape of body within 7 months . Iv bought a 200£ mattress topper from Dunelm and for 2/3 months was fine but now the topper sunk into body shape . I actually turned the mattress over( even though it’s a memory mattress) and sleeping on the wrong side up. With the mattress topper. Now going to have to buy a new one . So looks good quality no good and if you look only one year guarantee . Would definitely not recommend this place .

We had an amazing experience with Azra at Stoke, she was very helpful and patient whilst my brother was picking a sofa. She was understanding and considerate throughout our experience at ncf.

Azra at Stoke, was lovely and helped us find the sofa of our dreams, helped us. considering we couldn’t make our minds up for days she was very patient.

Good service and very friendly from William in paisley store

Chelsea @ Cardiff was fantastic and helped us through our purchase. We had a great experience in the Bristol store too when we visited prior.

Khalid and Yaz at the Bradford store was brilliant helping us buy our new sofa! Such an easy and calming process and he had recommendations and words of encouragement for us! He allowed us to walk around and find our pace and didn’t rush us into a sale which was great. He was supportive with every decision and i would definitely buy from him and Yaz again!!

Kathy @ Gateshead, very helpful and efficient

Cathy @ Gateshead store
Really helpful, let us have a look around store and was there if we need any questions answered

It was an amazing experience with Mr. Arif. He helped us to find the best pocket friendly stuffs like sofa and dinning table as per our requirements. Looking forward to see him soon. Thanks Mr.Arif. I recommend he is the best sales man in the store.

Shitty company. Do not fall for the high good ratings, that was manipulated as you will be cajoled by their attendee to give good rating during sales. That is their pattern. I have placed an order since 02/06/2026, today being 30/07/2026, there is no delivery date for my order. If you try to cancel, they will boldly tell you that you will lose your money and get no refund. They are a bunch of shitty people. I regret walking into that horrible store and talking to their liar-attendee named Hugh from Paisley Store. Liars!!!

Chelsea from Cardiff Newport road store helped us in store today, patient and helped us find a new sofa. We’re looking forward to our new sofa coming soon.

Recommend visiting the store and asking for Chelsea

Today I visited the store at Forster Square Bradford branch and what a lovely lady Yaz is, she sorted a very important purchase for me, small sofa and chair. Absolutely wonderful customer service cannot thank her enough for all her help, thankyou so much Jaz.

I went in with my family into the Bradford store and and khalid the manager was very nice helped us decide on a very fitting and comfortable sofa for me and my family

Got to speak to Josh in Swansea again today. No luck in making a purchase for me, but my sister got hold of a lovely dining set she’s really happy with! Thanks again for all your help Josh!

I loved the reception received. Staff were knowledgeable and very helpful in making a choice. I was served by Zahid from Thurrock.