Great customer service from Chris at the merry hill store, very knowledgeable about the products, service with a smile and patience no pushy sales tactics which is always a win when in stores like thi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
#Swansea store Brilliant customer service from all but especially our sales woman Susan Allen with her knowledge and brilliant customer service we choose our sofa within 5 minutes of visiting... Se mer
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We visited the Perry Barr store with my wife to look for a bed. Donald provided excellent service to us, with politeness, details and patience. He tried to understand our needs and respond to our requ... Se mer
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Great customer service, very informative & allowed you to look at your leisure without stalking you like most other furniture showrooms. Thank you very much, I'm very pleased with my purchase Mark@Ma... Se mer
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Företagsinformation
Om NCF LIVING
Skrivet av företaget
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Skrivet av företaget
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Kontaktuppgifter
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, Storbritannien
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
4,7
Utmärkt
52 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My first time buying a sofa for my new…
My first time buying a sofa for my new home and honestly the experience was wonderful. Hareema was a delight and welcomed me by showing me endless options in the Bradford store. Thank you
25 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
Congratulations on your new home and sofa, Areeba! Thank you for the kind feedback.
Many thanks,
NCF Living, Marketing Team
Merry hill store
Great customer service from Chris at the merry hill store, very knowledgeable about the products, service with a smile and patience no pushy sales tactics which is always a win when in stores like this. Will definitely be returning in the future.
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We look forward to seeing you again in the future, Rachael! Thank you for the review.
Many thanks,
NCF Living, Marketing Team
Very happy with my purchase and staff…
Very happy with my purchase and staff is so kind and helpful for us. Recommend from buying here a lot.
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
Thank you for leaving such a delightful recommendation after your time with us, Sedra.
Many thanks,
NCF Living, Marketing Team
Thank you Usman for your help your…
Thank you Usman for your help your where very helpful in helping us purchase the right piece for our home. You gave us the best payment plan
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
Thank you for the lovely feedback after your visit to our store.
Many thanks,
NCF Living, Marketing Team
Usman was very helpful and helped us…
Usman was very helpful and helped us select the right sofa for our house he helped us process and explained everything wisely. Thank you Usman
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're thrilled to hear that you found the ideal sofa at our store, Shabana.
Many thanks,
NCF Living, Marketing Team
Amazing service & prices
Massive thanks to Mark at Manchester for his help in picking our new sofa. Excellent service, quick and easy. Answered all our questions at put us at ease.
The prices are great, especially when there’s a warranty to cover everything.
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're happy that you found the ideal sofa at our Manchester store, Ben - we'll be sure to pass along the charming feedback.
Many thanks,
NCF Living, Marketing Team
Mark @ Manchester was excellent
Mark @ Manchester was excellent. Very knowledgeable and helpful and we bought a dream sofa from him
Thank you Mark!
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're delighted to hear that you found your dream sofa with us, Joe.
Many thanks,
NCF Living, Marketing Team
Andy@ncfcardiff was very excellent and…
Andy@ncfcardiff was very excellent and helpful.
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're glad to hear that Andy provided an excellent experience.
Many thanks,
NCF Living, Marketing Team
Excellent and knowledgeable
Excellent and knowledgeable. Brendan in Paisley.
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We appreciate the lovely feedback, Lyndsay.
Many thanks,
NCF Living, Marketing Team
Svar från NCF LIVING
We're glad you thought so, Nicola.
Many thanks,
NCF Living, Marketing Team
Had fantastic flawless experience with…
Had fantastic flawless experience with a young lad that goes by the name of calum. He wad very helpful during the whole process and had very good knowledge, and no problem was to small.
25 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're happy to hear that you had a pleasant visit to our store with Calum's assistance, James.
Many thanks,
NCF Living, Marketing Team
The staff at the milton keynes branch…
The staff at the milton keynes branch are really good and supportive especially David at Milton Keynes store
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're delighted to hear this, Ayan!
Many thanks,
NCF Living, Marketing Team
We arrived at your preston store and…
We arrived at your preston store and met a lovely gentleman Arfan with a warm and happy smile
He gave us all the option on sofa dining set and bed and we left with everything we needed for our new home . Arfan is a credit to your company
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're thrilled to hear that you found everything you were looking for with us, and congratulate you on your new home!
Many thanks,
NCF Living, Marketing Team
Hugh in Paisley
Hugh in Paisley. Good customer service was great and every questions asked was answered and detailed.
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're pleased that Hugh provided an excellent experience, Peter.
Many thanks,
NCF Living, Marketing Team
Good customer service
Good customer service, great conversationalist, patient and friendly 👍
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We appreciate the excellent feedback after your visit, Bridget.
Many thanks,
NCF Living, Marketing Team
i originally left a 5 star review due…
i originally left a 5 star review due to the amazing man we dealt with when buying our sofa, the store compeltly lies about delievery dates so please do not trust this! it feels like they only told us these dates to tell us what we wanted to hear and since then there’s nothing nobody can do. Really sad as it’s a lovely store but no one can help us now we’ve already spent the money. sofa was meant to be delivered between 7-9 weeks and by the looks of it it will be between 9-11 weeks and no one wants to know us. really sad
27 juli 2026
Omdöme utan inbjudan
Bradley at uddingston.
Bradley at uddingston.
A very pleasant helpful and patient young man.
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
That's very kind of you to say, Roseanne.
Many thanks,
NCF Living, Marketing Team
Great experience
From walking through the door, jimbob at the Leeds store, made the whole experience informative and a joy
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're pleased that you had an enjoyable experience with us, Richard.
Many thanks,
NCF Living, Marketing Team
khalid is a wonderful human being and…
khalid is a wonderful human being and has very good dress sense,the couches are comfy and all round is a good welcoming vibe
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We'll be sure to pass along the delightful compliments to Khalid, Harry!
Many thanks,
NCF Living, Marketing Team
Helped us find the perfect couch,khalid…
Helped us find the perfect couch,khalid really good service at the Bradford store really nice staff great experience would recommend
27 juli 2026
Omdöme utan inbjudan
Svar från NCF LIVING
We're pleased that you found exactly what you were looking for with us, Max.
Many thanks,
NCF Living, Marketing Team
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