We were shopping for beds today at NCF in Perry Barr. Donald was the assistant in the shop. He was very helpful, very patient and knowledgeable and we felt under no pressure whatsoever to purchase an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Gary at Leeds Birstall was absolutely amazing. Showed us all the sofas that were available for quick delivery and in the sale. We ended up getting a 3 piece set recliner for an amazing price and even... Se mer
Företaget har svarat
We went sofa shopping and ended up in NCF Living. We immediately were made to feel at ease by Cathy@Gateshead. She noticed that we were looking perplexed and offered amazing customer service whils... Se mer
Företaget har svarat
I visited the paisley ncf living store to buy a sofa set n a bed with mattress. I was served by William (sale advisor).I m impressed by his friendly n helpful way of service. Helped me to choose the b... Se mer
Företaget har svarat
Företagsinformation
Om NCF LIVING
Skrivet av företaget
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Skrivet av företaget

- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
Kontaktuppgifter
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, Storbritannien
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Would NOT recommend to anyone.
Would NOT recommend to anyone.. purchase as suite guaranteed 9-10 delivery 14 weeks later not herd anything,No correspondence what's so ever, no contact or email 's from NCF. contacted the head office they couldn't find my details, 20 mins later was told there was a delay but no one thought to inform me ? still couldn't give me a delivery date, by this time my old suite was taken away? Sitting on deck chairs.. eventually I had to cancel the order but was told I definitely would NOT get my £300 deposit back as I cancelled ???? Now taking it further as this was they're fault entirely..glad to see so many complaints against this company.... And sorry I did not review first.. what an absolute nightmare . customer service was dreadful, not helpful at all , will not let this go.. ordered the suite on the 3rd of May cancelled 15 th. August.. then had to reorder an other suite from a reliable company ,what a dreadful experience...this company was also reported on tv 's Watchdog.. complaints ...
The friendly welcome
The welcome I received when I walked into the store.
The knowledge and helpfulness of the salesperson.
Everything was explained to me and no pressure was put on me make a sale.
brilliant service with dave at chester…
brilliant service with dave at chester really pleased with everything

Svar från NCF LIVING
Margo at the Chester store
Margo at the Chester store was very friendly and helpful. She was very informative and gave us space to think about what we wanted. She went above and beyond and made us feel very confident with our purchase.

Svar från NCF LIVING
Bought a suite 3 years ago along with…
Bought a suite 3 years ago along with the insurance service. pet damaged the seats so claimed on the insurance. they have declined to repair them and offered me full price of the furniture (store credit), or less than half as a cash alternative. This has now created landfill of a perfectly working sofa & chair that only needed 2 pieces of fabric to repair. Low & behold, nothing in their range now will get me a suite for what I paid so i have to spend more with them. I go their website to file a complaint and cant even submit the form. I will never use these again.
Rugby shop
Noel in Rugby was very professional and answered all of my thousands questions very nicely. I highly recommend coming to the shop in Rugby the sofas are the comfiest, prices are reasonable and the atmosphere is relaxing
William in Paisley was very helpful
William in paisley was very helpful
William in paisley was very helpful
Great customer service from Liam and…
Great customer service from Liam and Leeds and good value for money
Excellent friendly professional
Excellent friendly professional
So helpful with our special requirements.
Will deff come here again
Nesrin from Rugby store was exceptional.
Thanks
Dean at Stoke-on-Trent was amazing
Dean at Stoke-on-Trent was amazing! We got the right sofa and the armchair for our lounge! A big thank you!
Dean @Stoke was super helpful and…
Dean @Stoke was super helpful and nothing was to much trouble for him. We changed our mind a few times today and he was super patient, understanding and knowledgeble. Happy with our purchase and the service. Thank you Dean
Really helpful when we were purchasing…
Really helpful when we were purchasing our sofa thank you for your help Danielle
Lovely and helpful
Lovely and helpful. Patient whilst we made our decision and very knowledgeable about thr product and services. Would definitely recommend!
Very good service
The staff at the shop were very helpful, particularly Mark who gave us great assistance in choosing the furniture we wanted. Overall very good service and we would have no hesitation in recommending NCF on this basis
it was very nice experience to buy from…
it was very nice experience to buy from here staff is very experience they guide very well TK@ highgate deal with us he is doing his job excellent his behavior way of talking he co operates with us very nicely we buy many things

Svar från NCF LIVING
Anishha at mk was the best excellent…
Anishha at mk was the best excellent service
Kevin@Edinburgh is a such a nice and…
Kevin@Edinburgh is a such a nice and patient man. He did a fantastic job while we are trying to pick a choice
Bought a 2 seater sofa from the…
Bought a 2 seater sofa from the Gateshead metro centre branch today, was greeted from Christina who was unbelievably helpful, friendly and pleasant, happy with the full service, would highly recommend
Thank you
Zahid was extremely helpful today
Zahid was extremely helpful today. We spoke with him the day before and he told us all our options. We come back the next day and he took us through the whole process and answered all our questions. Very informative and made the process easy. Thank you very much
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







