Visited the Preston store twice whilst furnishing our new home. Both visits were helpful, clear with information and not pushy at all. Saad at Preston store helped us with our final financed purchases... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Spoke to Liam from NCF Uddingston who was absolutely brilliant! He spoke through the entire process in great detail and didn't make us feel rushed, wasn't pushy and went out his way to hunt down a... Se mer
ARIF FROM LEEDS/BIRSTALL SERVED US TODAY, AMAZING CUSTOMER SERVICE GAVE US REALLY GOOD EXPERIENCE OF BUYING SOFA. TODAY WE DID PURCHASE OUR SOFA, ARIF GAVE US ALL INFORMATION ON WE NEEDED TO KNOW ABO... Se mer
First time shopping in the Edinburgh Store- Richard welcomed us, explained the layout and let us know he was there if we had any questions. We found a sofa we loved, and Richard made the process pain... Se mer
Företagsinformation
Om NCF LIVING
Skrivet av företaget
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Skrivet av företaget

- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
Kontaktuppgifter
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, Storbritannien
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Liam was so helpful.and very pleasant…
Liam was so helpful.and very pleasant explained everything to us Regarding the sofa I purchased.Would certainly recommend this company to anyone looking for household goods Liam is certainly a credit to this company If anyone is going to visit there showroom ask for Liam he will make your experience a pleasure
Steve at Hull was very knowledgeable…
Steve at Hull was very knowledgeable and helpful, we enjoyed our experience in store and came away with exactly what we wanted! Thanks Steve!
I did gave them 4/5 star while I was in…
I did gave them 4/5 star while I was in the building because i was pressured by the sale assistant Brian, who happened to be the originator of this whole problem. He never showed or allowed me to go through their T&C until after payment and unfortunately, I can't go through the whole book at the store. He never mentioned anything about return policy or access of there is but he intentionally ignored it. So on the delivery day, the 3 in one could not enter the living room and I was told by the customer service that its on me, that i have to pay for re delivery and selection (£199). We argued about this almost 1hr and I ventually had to pay as there is no other way out. I paid and made another reselection and they told me that it will be delivered within 10 working days. Five days later, the emailed to say oh, unfortunately, the one I selected is no longer in stock, that i should come back and make another reselection. I tried to explain to them how inconvenience its to me to be doing that that I want I refund. They refuse and start quoting their T&C, that i will lose about 25 to 50% of my money. I had no option than to re select again for the 3rd time. Its been 2 weeks I made this last re selection and I have even heard from them till date. I have emailed them multiple times all to no avail. Its very disappointing and embarrassing how they act once you make payment. I honestly don't recommend and if you must use, after them for their return policy before making payment because they are just after your payment and once done, story will start flying out.
Warrington store and staff brilliant
Went to the Warrington store today as we wanted a new mattress for our bed, we had a great experience and managed to purchase exactly what we wanted. Tom was extremely informative and helpful and explained which mattresses to try after listening to our needs. The transaction in store was very easy and we were highly impressed! Thanks Tom
Chester Branch
Came into the Chester branch today and Jason was at hand to help. me and my partner came in and felt no pressure to buy , but Jason was on hand with any questions we had , really happy with our purchase
I had a really positive experience at…NCF Living Highgate
I had a really positive experience at NCF Furniture in Highgate, thanks to Usman. He was extremely polite, helpful and professional, and took the time to explain everything clearly and provide all the information we needed.
We were looking for sofa beds, but unfortunately I was in a hurry and couldn’t make a purchase on the day. However, Usman was so helpful and made the whole experience easy and enjoyable. I was genuinely impressed by his customer service and will definitely be going back soon to purchase our sofa bed.
Thank you, Usman, for your excellent service. You’re a credit to NCF Furniture!
Usman from highgate was very helpful
The salesman Richard was very…
The salesman Richard was very knowledgeable and patient with my many questions.
Nothing was too much trouble for him .
Had a great experience with Eli at the…
Had a great experience with Eli at the Bradford store. She was really helpful and made my purchase seamless and easy
Jackie@Leeds is a top-tier saleswoman
Jackie@Leeds is a top-tier saleswoman. She make us buy everything, she is so nice we even make another purchase on the spot (something we need but dnt plan to buy during this visit), she is that good.
Jackie@leeds is the best 👌 she talk us…
Jackie@leeds is the best 👌 she talk us into buying everything, cool, calm and collected penetrating your pocket with nice and sweet talks, in exchange for quality. And I wont forget Simon the dancing manager. Thanks for this amazing shopping experience
Hugh was great
Hugh was great. Very knowledgeable and helpful. We would most likely have left without buying anything if he hadn’t stopped to help.
Arif is very experienced and he gave us…
Arif is very experienced and he gave us in depth information about sofas!! He has the gift of the gab.
Brilliant service.
Tristran@Manchester was great and…
Tristran@Manchester was great and extremely helpful when we was trying to look for a sofa
We received best and service from…
We received best and service from Mark@Manchester who made our purchase easy and with friendly manner
Helpful and pleasant
We were looking for a sofa bed and found Richard@Edinburgh store very helpful and pleasant. He demonstrated how the sofa bed worked, the different fabrics and stain protection We ordered the Bendigo sofa and look forward to it being delivered. Many thanks to Richard @ Edinburgh NCF living
Debbie was very knowledgeable and…
Debbie was very knowledgeable and helpful choosing the furniture we required. Made the whole process very simple.
Thank you Debbie
Mike
Wonderful experience from beginning to…
Wonderful experience from beginning to end. Mr. Ashraf was very helpful and patient.
Robert @ Bristol- amazing experiences…
Robert @ Bristol- amazing experiences in store broke down all the payments well and kept us well informed. Would not hesitate to recommend him!
Zahid from Thurrock was quite…
Zahid from Thurrock was quite professional and qell manned. Brilliant service and products. Highly recommended.
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