Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted . We got great advice when choosing our doors , they had the newest specificatio... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered 38 brown ogee gutter brackets ( along with many other items ) only 35 were delivered, luckily I over ordered, as it’s too much hassle to get them replaced, this is not the first time an orde... Se mer
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good looking quality panels at a reasonable price. Most importantly, it is refreshing to see a manufacturer and supplier actually pack the product properly to avoid any damage in transit. Hopefully... Se mer
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The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really... Se mer
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Företagsinformation
- Byggnadsmaterial
- Försäljare av badrumsartiklar
- Dörrbutik
- Heminredningsbutik
- Leverantör av PVC-fönster
- Försäljare av takläggningsmaterial
Om National Plastics
Skrivet av företaget
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Kontaktuppgifter
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, Storbritannien
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not a company I would recommend to give…
Not a company I would recommend to give your money too, honestly....
I placed an order on the 29/7/26 and cancelled it by email on the 31/7/26 along with requesting a refund.
I requested an update on the 4/8/26 regarding my refund after receiving no previous response to my last email.
The company tried to deliver the previously cancelled order on the 5/8/26 which I refused.
I've emailed on the 5th and 10th August for an update regarding my refund and I'm still yet to receive a response (18th August)
I've also tried ringing them on multiple occasions and they never answer the phone, an automated response just informs you to email them.
This is a company I wouldn't ever use again.
I'm now passing this refund issue on to my credit card company to deal with.
18 augusti 2026
Svar från National Plastics
Good morning,
I am really sorry you haven't had a refund. I have searched our records and can see your email trigger our security as a suspicious message. I had tried to call as did the delivery branch when the order was refused.
I will get this sorted today for you.
Regards
Customer Services
Order short, not for the first time.
Ordered 38 brown ogee gutter brackets ( along with many other items ) only 35 were delivered, luckily I over ordered, as it’s too much hassle to get them replaced, this is not the first time an order has been short.
Why on earth local depots don’t stock these items or at the very least be able to order them for you is beyond me.
14 augusti 2026
Svar från National Plastics
Good morning,
I am so sorry. I will make the branch manager aware to make sure this doesn't happen again. I have in the meantime refunded you for the missing brackets.
Regards
Customer Services
good looking quality panels at a…
good looking quality panels at a reasonable price.
Most importantly, it is refreshing to see a manufacturer and supplier actually pack the product properly to avoid any damage in transit. Hopefully they will be long lasting when installed
14 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Sample wasn’t what was requested
Sample wasn’t what was requested
If you could send me the black and white marble sample pls
13 augusti 2026
Svar från National Plastics
Good morning,
I am really sorry. Would you like me to ask the warehouse to send the correct sample out to you. Again my apologies I was not aware.
Best Regards
Customer Services
Great Service & Price
As an installer used national plastics before for shower panels, great service & price
29 juli 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service 5stars
12 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Fast delivery and delivered with care
Fast delivery and delivered with care. Great service thankyou
11 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy ordering process
Easy ordering process.
Got an order confirmation email but no dispatch notification.
Delivery driver was very accommodating though.
10 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Driver very helpful
4 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Everything went well with the ordering…
Everything went well with the ordering and delivery of the product- but the advice i received from Dave Osbourne technical director at Swish was excellent!
7 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service,great quality
Great service,great quality, great price & fast delivery. Highly recommend.
Many thanks.
John.
31 juli 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Poor Service and dispatch
The only reason I’ve given you two is because a person in your support team in head Office phone me back every time to try and help me your delivery service is poor the time you take to deliver is extremely bad. You need to look at your infrastructure and your connectability between your website and your dispatch team.
7 augusti 2026
Svar från National Plastics
Good morning ,
Thank you for your review.
I am sorry that it took a little longer than normal. The branch had been waiting for the delivery but this did not come. I did switch it the warehouse who did get it out for you the same day. As discussed yesterday the delivery company had tried to deliver Monday but they couldn't find the house.
I do hope now you have your order everything will look amazing when done.
Best regards
Customer Services
Fantastic Service
Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted .
We got great advice when choosing our doors , they had the newest specifications available .
We were kept up to date with the order and all arrived on time and as expected . Great quality product .
Service we got was top class all the way .
Would give National Plastics a strong recommendation .
11 augusti 2026
Omdöme utan inbjudan
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Great service! The Tamworth branch and Jill in customer services were really helpful from start to finish.
31 juli 2026
Omdöme utan inbjudan
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great company and prices delivery cost…
Great company and prices delivery cost a little steep but good customer service
5 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service from initial order to…
Excellent service from initial order to updates and delivery
5 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great products delivery longer than…
Great products delivery longer than stated when ordered some slight damage but able to cut around
3 augusti 2026
Svar från National Plastics
Thank you for your review.
We hope you are pleased with the product but I am sorry about the damage and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
The advice and guidance given by Andy…
The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really smiley and funny too thank you chaps.
6 augusti 2026
Omdöme utan inbjudan
Svar från National Plastics
Thank you for your review.
I am glad they looked after you. We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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