LawnStarter Omdömen 

Rashard always does a great job! Hard worker.

Dependable and reliable service.

Once they showed up the job was done quickly and well done

This service really makes you feel like you can do anything on your lawn. The prices are great and the companies are great. Highly recommended.

Steven is great and easy to work with!

Good job. So glad he came fairly early to avoid rain. This was a follow up from a missed visit which I had to call CS after I did not hear back from pro on that day. I know it is probably hard for the pro to respond.

My yard looks wonderful I appreciate this service

Excellent job

The guys were very quick and through, on time and polite.

Dependability and quality of service
100% satisfied

The company hired amazing people for the job. People like me and others needed when we havent had time to do! Keep up with the amazing job!

Patrick Danielle was very unprofessional. Showed up under the influence after canceling 3 times. Littered in my yard didn't even cut my grass . Most unprofessional company experience would not recommend.

Very convenient, they make sure you have someone scheduled and let you know if anything is changing. Quotes seem fair and paying is easy. When I called to talk to customer care when I moved to a new state they were very polite and answered all my questions. The app is very easy to navigate and so far I would recommend it to everyone who like a convenient way to get thing around their yard done

The service was done exactly as promised.

I had another lawn company doing my lawn. But they were not reliable. Lawn Starters got me a new lawn company and it looks way better than other company did. I am happy with the company I have now.

I loved the job that Mr. Paul did on my lawn.. wish i could keep him forever. But lots like u are all taking him away. Why?

I am writing to express my extreme disappointment and frustration with the customer service I received from the representatives at LawnStarter regarding the service performed at my property on **July 9, 2026**.

While I appreciate that my lawn was cut, the condition in which my property was left afterward is completely unacceptable. After the mowing was completed, there were grass and mulch clippings scattered throughout my entire front yard. The amount of debris left behind is excessive. Simply walking across my front yard results in grass clippings being tracked back into my home, creating an unnecessary mess that I now have to clean up myself. This is not the level of service I expected when paying for professional lawn care.

When I contacted LawnStarter to explain the issue, I was shocked by the response I received from your customer service representative. Rather than acknowledging my concerns or offering a reasonable solution, I was informed that it would require an **additional charge** to have someone return and clean up the clippings left behind by your crew.

I honestly could not believe what I was hearing. How is it reasonable to expect a customer to pay extra to have a mess cleaned up that was created by the company providing the service? That makes absolutely no sense. A professional lawn service should leave a property looking clean and well-maintained, not create additional work for the customer and then attempt to charge even more to correct it. At no point was I informed that proper cleanup would be considered an additional service, and even if I had been, I would never agree to pay extra for someone to clean up after work they themselves created.

To ensure there is no misunderstanding regarding the condition of my yard, **I have included photographs** that clearly show the amount of grass and mulch clippings left throughout my front lawn. These photos accurately reflect the condition of my property immediately following the service.

What has disappointed me even more than the poor workmanship is the lack of concern shown by your customer service team. Instead of demonstrating accountability or attempting to resolve the issue, I felt as though my concerns were dismissed and I was simply presented with another bill. That is not how customers should be treated.

At this point, I am extremely dissatisfied with both the quality of the lawn service and the customer support I received afterward. Unless this matter is addressed appropriately, I intend to file a formal complaint with the **Better Business Bureau (BBB)** and share my experience on every consumer review platform available, including Google, social media, and other review websites. I believe other potential customers deserve to know about the quality of service and customer support I experienced.

I sincerely hope LawnStarter takes this complaint seriously and chooses to resolve this matter appropriately. I expect a response that reflects accountability and a commitment to customer satisfaction, because the service I received on July 9, 2026, fell well below any reasonable standard of professional lawn care.

They asked if I still wanted service when my front yard still looked good and when I told them I just needed the backyard done, they got to work and made it look amazing.

Randy took care of my yard like it was his own. Matter of fact he did a better job then I ever did… and that’s no lie.