Over a year ago, we bought some ceramic garden tiles from the Bletchley depot. Our builder at the time said he would collect them when he was ready, but due to ill health that never happened. Upon ret... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was using another merchants in Horsforth Leeds but they shut down . So I thought Id try HuwsGray in Headingley Leeds . The women who served me in the yard couldn't have been more helpful, muc... Se mer
Företaget har svarat
I placed an online order for some hardboard but couldn't see how to ask for it to be cut to a particular size. I phoned my local branch the next working day and they dealt with it straight away, even... Se mer
Ordered electrical tool and paid for next day delivery. When not received i contacted my local branch who could see the order but hadn't received the stock. Advised to contact online sales. Response b... Se mer
Företagsinformation
- Byggnadsmaterial
- Uthyrning av byggutrustning
- Trädgårdsarkitektursbutik
- Brädgård
- Butik för VVS-artiklar
- Verktygsgrossist
Om Huws Gray
Skrivet av företaget
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Kontaktuppgifter
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Storbritannien
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered and delivered within a couple…
Ordered and delivered within a couple of days. Delivery driver very helpful and efficient
3 september 2026
i rang the local office to find out…
i rang the local office to find out when my slate would be delivered. I was told that it did be already been delivered that morning. It hadn’t then the man said he had been outside and the delivery driver was just about to leave. I asked why I hadn’t been told what when the delivery day would be and he said he’d put it in an email and he had no idea what I would’ve received. It was only what he’d sent. He was rude and sarcastic. Also, it took an age to find out a phone number for the branch. It had a local Facebook page advertised, but I’m not on Facebook.
8 september 2026
Order delivered very quickly
Order delivered very quickly. And delivery man very helpful.
Thanks
7 september 2026
Great Service
I placed an online order for some hardboard but couldn't see how to ask for it to be cut to a particular size. I phoned my local branch the next working day and they dealt with it straight away, even refusing my offer to pay the cutting charge aditionally. Great Service!
31 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I was using another merchants in…
I was using another merchants in Horsforth Leeds but they shut down . So I thought Id try HuwsGray in Headingley Leeds .
The women who served me in the yard couldn't have been more helpful, much appreciated great service !
I was having a bad brain day ! lol and got my order wrong the man at the trade counter was also really friendly and helpful and incredibly patient ! So thanks you . HuwsGray now my regular stop for all things building related . Jim
11 augusti 2026
Omdöme utan inbjudan
Svar från Huws Gray
We are so pleased to hear that our team provided such excellent service, especially when you were having a challenging day. It means a lot to us that our colleagues were friendly, helpful, and patient.
We truly appreciate you choosing us as your regular stop for building supplies.
Seacombe staff were very helpful
Seacombe staff were very helpful. When the online stock did not exist they found my product and directed me to another depot that had my product.
8 september 2026
Svar från Huws Gray
We're so glad our team could assist you in finding your product!
We appreciate your kind words about their helpfulness and dedication.
Svar från Huws Gray
We are so pleased to hear that your online order and collection experience was problem-free!
Thank you for sharing your positive feedback.
Poor customer service and non existent next day delivery
Ordered electrical tool and paid for next day delivery. When not received i contacted my local branch who could see the order but hadn't received the stock. Advised to contact online sales. Response back next day from online sales to say as it wasnt an online order, (which it was) i needed to contact my local branch. Item eventually arrived the following day and I received a refund on next day charge after requesting it. A lot of hassle and poor customer service.
7 september 2026
I was delighted with Huws Gray
I was delighted with Huws Gray, the delivery could not have been more professional and efficient, and I would definitely order from them again. Great work guys, and I hope to order again soon.
7 september 2026
Svar från Huws Gray
We're absolutely thrilled to hear how delighted you were with our professional and efficient delivery service.
We truly appreciate your kind words and look forward to serving you again soon!
Reasonable company.
Order confirmation said a staff member would contact to confirm delivery date etc, didnt happen, the lorry appeared at the gate one day, good job we were in. One of the lengths of wood had a bad split in it, which luckily, I could manage.
2 september 2026
Excellent delivery
7 september 2026
One week on and no delivery and no…
One week on and no delivery and no contact from branch to arrange delivery
6 september 2026
Svar från Huws Gray
We apologize for the delay and lack of communication regarding your delivery.
Please send further details to Customerservices@huwsgray.co.uk
We are looking into this immediately to resolve it.
The delivery was right on time and the…
The delivery was right on time and the driver was very helpful. Great service
6 september 2026
Svar från Huws Gray
We're so happy to hear that your delivery was on time and that our driver provided such helpful service.
We truly appreciate your kind words!
Outstanding Staff
Over a year ago, we bought some ceramic garden tiles from the Bletchley depot. Our builder at the time said he would collect them when he was ready, but due to ill health that never happened. Upon returning the depot over 12 months later, we were a little worried that the order would be lost or forgotten. No, the staff immediately knew who we were and showed us the pallet still waiting for us, then quickly arranged our new delivery. Amazing service! So a big thank you to the most helpful, funny and decent chaps at Huws Gray, Ian and Shane. You do the company credit!
12 september 2026
Omdöme utan inbjudan
Svar från Huws Gray
We are so happy to hear about your positive experience with us! It truly brightens our day to know that we could assist you so effectively, especially after such a long time.
We always aim to provide excellent service, and it's wonderful to see that our team delivered.
We appreciate you sharing your kind words.
Easy to order materials
Easy to order materials, great customer service and quick delivery.
6 september 2026
Svar från Huws Gray
We're so pleased to hear that you found it easy to order your materials and that you experienced great customer service and quick delivery!
We truly appreciate your wonderful feedback.
Poor Customer Service
I was supposed to get a message about delivery within 24 hours of ordering but it didn't happen. I phoned Monday and they said delivery was on Tuesday. Didn't arrive so phoned again when they said delivery now Wednesday but they phoned Wednesday pm saying it would now be Thurday. Finally arrived Thursday. Product OK buy hopeless customer service.
6 september 2026
Svar från Huws Gray
We sincerely appreciate you sharing your experience with us. We are truly sorry to hear about the significant delays and miscommunications regarding your delivery. We understand how frustrating it must have been to receive conflicting information and have your expectations unmet.
We are reviewing our delivery notification and customer service processes to prevent similar situations in the future.
Very helpful with buying products and…
Very helpful with buying products and for setting up future projects
5 september 2026
Svar från Huws Gray
We're happy to hear that we were helpful with your purchases and future projects.
We appreciate your positive feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.