After placing the order on line I got a follow up call to arrange delivery. The cement I ordered was out of stock so the lady informed me it had been replaced with a more expensive one but no extra c... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff are always polite, knowledgeable and helpful. We are only doing some small DIY projects at home, so not the biggest orders, but get good service each time.
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Fast, reliable and efficient service all round. I ordered one day, and delivered the next at a convenient time to myself. The delivery driver asked exactly where I would like the product placing in my... Se mer
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Although advised by email that the item was ready to collect, on arriving in store I was advised the item had been discontinued and all stock was being returned to the Huws Gray depot. Fortunately, th... Se mer
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Företagsinformation
- Byggnadsmaterial
- Uthyrning av byggutrustning
- Trädgårdsarkitektursbutik
- Brädgård
- Butik för VVS-artiklar
- Verktygsgrossist
Om Huws Gray
Skrivet av företaget
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Kontaktuppgifter
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Storbritannien
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good all round service
Found whay i needed, easy process and excellent personal communication and prompt delivery.
25 augusti 2026
Svar från Huws Gray
We're so happy to hear you found what you needed and that the process was easy for you.
It's wonderful to know our communication and prompt delivery met your expectations!
Good service slight hiccup with order…
Good service slight hiccup with order as stock incorrect to website but resolved very quickly good communication
20 augusti 2026
Svar från Huws Gray
We're so glad to hear we could quickly resolve the stock discrepancy and that our communication met your expectations.
Thank you for your kind words!
Svar från Huws Gray
We're so pleased to hear that your ordering experience was easy and that our staff was helpful.
We truly appreciate your positive feedback!
The staff are always polite
The staff are always polite, knowledgeable and helpful. We are only doing some small DIY projects at home, so not the biggest orders, but get good service each time.
19 augusti 2026
Svar från Huws Gray
We're so glad to hear our team consistently provides excellent service, no matter the size of your projects.
Thank you for your kind words!
Top class service all round.
Fast, reliable and efficient service all round. I ordered one day, and delivered the next at a convenient time to myself. The delivery driver asked exactly where I would like the product placing in my garden. All round A+++ service.
24 augusti 2026
Svar från Huws Gray
We are so happy to hear that our service was fast, reliable, and efficient for you.
We are also glad that our delivery driver was able to place your product exactly where you wanted it.
Thank you for your wonderful feedback!
Delivery of topsoil poor in quality (eg…
Delivery of topsoil poor in quality (eg contained piece of metal pipe). Whilst the delivery driver was pleasant he arrived without warning and no contact from branch to arrange delivery.
24 augusti 2026
Svar från Huws Gray
We appreciate you sharing your concerns regarding the topsoil quality and delivery process.
We are actively reviewing our procedures to prevent similar issues with unexpected deliveries and ensure our materials meet expectations.
The delivery staff were excellent
The delivery staff were excellent. We were not in but they carefully placed the bags of soil exactly where we had indicated. They even folded up and put safe the cardboard I had used to indicate the place.
19 augusti 2026
Svar från Huws Gray
We are so pleased to hear about your positive delivery experience! Our team takes great pride in ensuring careful and thoughtful service, even when you're not home.
We truly appreciate your kind words.
Easy to order online and quick delivery!
24 augusti 2026
Svar från Huws Gray
We're so pleased to hear that you had an easy experience ordering online and that your delivery was quick.
Thank you for sharing your positive feedback!
Svar från Huws Gray
We're so pleased to hear that your delivery was on time and that you found our service to be considerate and well-organized!
Thank you for sharing your positive experience with us.
Always extremely helpful great on…
Always extremely helpful great on deliveries great prices
23 augusti 2026
Svar från Huws Gray
We are so happy to hear that you find our service helpful and our prices great!
We truly appreciate your positive feedback.
Excellent price and service
Excellent price and service, highly recommended will be using again in the future
18 augusti 2026
Svar från Huws Gray
We're thrilled to hear that you found our pricing and service to be excellent!
We truly appreciate your high recommendation and look forward to serving you again in the future.
Svar från Huws Gray
We are so happy to hear that our team provided you with such a professional, helpful, and friendly experience.
Thank you for your wonderful feedback!
Garden project
I had an excellent experience with this store I placed an order online whitch I thought was for delivery but turned out I was for collection. I emailed the manager to say there was a mistake and I was unable to collect and would it be possible for it to be delivered. The manager emailed me back very quickly to say yes that wouldn't be a problem and it was delivered a few days later thank you so much excellent customer service. 😀
23 augusti 2026
Svar från Huws Gray
We are so pleased to hear about your positive experience with us! We are glad we could resolve the delivery issue quickly and efficiently for you.
Your kind words about our customer service mean a lot to us.
Excellent service all round
Excellent service all round. Driver was spot on and called me on the way. Then dropped rebar on my drive whilst I was at work.
17 augusti 2026
Svar från Huws Gray
We're so glad to hear our service was excellent and the driver communicated well.
We appreciate your positive feedback!
The fence panel was delivered by a very…
The fence panel was delivered by a very helpful man.
17 augusti 2026
Svar från Huws Gray
We are so pleased to hear about your positive delivery experience.
We truly appreciate you sharing your kind words about our helpful delivery team.
Online order/collection system not joined up.
Received email saying my online order was picked and ready....but it wasn't. Arrived and spoke to a very pleasant lady; she had to search for my order then printed a sheet off to take to the yard. Chap in the yard looked at it and said something on the lines of 'what's this and where did you get it?' I explained and he went back into the shop to speak to the pleasant lady. When he came out he then picked my order. Not a very joined up system!
21 augusti 2026
Svar från Huws Gray
We appreciate you bringing this to our attention. We are genuinely concerned to hear about the difficulties you encountered with your online order pickup.
We understand how frustrating it must have been to receive a notification that your order was ready, only to find a discrepancy upon arrival and experience a lack of coordination between our team members. We are actively reviewing our internal processes to ensure a more seamless and efficient experience for all our customers.
Your feedback is invaluable as we work to improve our service.
Topsoil quality product, lovely driver
Product was as described, prompt delivery and delivery driver really helpful and took his time and make sure that we were happy.
Would recommend driver and Company
21 augusti 2026
Svar från Huws Gray
We're so pleased to hear that your product arrived as described and that the delivery was prompt.
It's wonderful to know our driver provided such helpful and considerate service!
Svar från Huws Gray
We're so happy to hear that you had a great experience with our service and that your delivery was fast.
Thank you for your wonderful feedback!
I was advised on the Monday my order…
I was advised on the Monday my order was out for delivery
Not delivered
Called on Tuesday to be advised it was wrong what I was advised;
20 augusti 2026
Svar från Huws Gray
We are sorry to hear about the confusion regarding your delivery. We understand how frustrating it is when information is inconsistent.
We are reviewing our communication process to prevent this.
A1 service
Having placed the order, a quick phone call had it delivered 8.30am the next day. Great service!
19 augusti 2026
Svar från Huws Gray
We're so glad to hear we could get your order to you so quickly!
We appreciate your kind words about our service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.