Hawco Group  Omdömen 

I got the car we wanted at a very reasonable price, the car was in excellent condition for a second hand car and the service throught was fantastic

We were supported by Allan Gunn at Hawco Inverness who was so responsive and on top of everything throughout the process of securing our VW ID Buzz van. Highly recommend Allan.

Have dealt with Conor for many years now and he knows what we want / like in a car so was happy to take his advice on this one as we usually buy new. Very pleased with how it all went, no issues and everything happened when we were told it would.

We had a great experience purchasing our new Škoda Karoq from Hawco Inverness. Sarah, our Sales Specialist, was extremely helpful, efficient and knowledgeable throughout the whole process. She was an absolute delight to deal with and made the whole experience easy and enjoyable. We would highly recommend Sarah and Hawco Inverness.

From a simple phone call to owning a brand new Audi Q5, that’s what your staff managed for me without any hitches….
Pleasant, easy to understand, knew exactly what we required & came up with the goods at an affordable price…
That’s what Highland Audi are all about….

The sales staff were so nice. Very organised and friendly.

Huw, was excellent to deal with very straightforward and pleasant excellent communicator and I actually bought the car without seeing it. He sent me a video showing me all of the important aspects.. and I’ve been very happy with the car that I’ve purchased. I even got a recommendation for a great place for curry chips.

sales lady very help full and sorted all problems quickly

Made my experience very simple, sales representatives Erin as very knowledgeable and made the whole process very simple.

Customer service was first class staff looked after me so well, got a great deal.

Excellent customer service from Aaron Smith at Inverness.
Haven't met Arron in person, but he is a credit to your company.

Great experience, salespeople were very attentive especially Neil Gordon who sold our new car to us, after sales check up was good to iron any questions we had, it was good to not have the hard sell approach and would defiantly recommend Highland Audi to other people.

Knowledgeable salesman,Craig Spooner, helpful but not at all pushy happy to give us time to decide if we had chosen the right car for us. Took time at hand over to explain the controls and numerous functions not familiar to us. Thankyou

Great , patient sales person
Excellent service

excellent service by sales person, polite, helpful and attentive.

Helpful,knowledgeable and friendly salesman

I couldn't fault Hawco during the whole process from test drive to delivery, Shannen who I dealt with from start to finish went out of her way to make the experience as stressless as possible.

On the 29th September 2025 I ordered a Volkswagon Caddy Cargo Commerce Pro van with 12 optional extras and took delivery of the van on the 3rd March 2026.
When I arrived home I noticed that the passenger seat was missing its armrest bearing in mind the Commerce Pro comes with an armrest on both seats as standard and when I called the dealer they could not understand why the armrest was missing.
After a bit of investigating it was discovered that because I had added the option of what I thought was extra armrest for the drivers seat turned out that choosing that option deleted the passenger seat armrest.
If I had been told that at the time ordering I would not have chosen that option. I have paid £48.00 pounds for drivers seat armrest which was standard equipment and had the passenger seat armrest taken away.
After numerous emails and phone calls to Hawco in Inverness some of which I have had no response to, I am getting nowhere in having the armrest issue resolved.
All I want is for Hawco or Volkswagon to reinstate the armrest which was deleted through no fault of my own but due to misleading information in the sales brochure and not being told at the dealership that this would happen.
I am extremely disappointed at lack of progress and communication dealing in this matter.

I have to praise the parts department at Hawco Inverness. From the initial phonecall to order the part for my VW, to the phonecall to let me know the part has arrived (a day earlier than anticipated), to the visit into the parts department to collect the part, Ken was such a pleasant, helpful, genuine person. I have to mention the second man I saw briefly when in, he was equally as pleasant. Thank-you for all your help, it was a very positive experience. Your staff are a credit to you. Best wishes Iona.