We saw a modern glazed shower screen (1200 x 800mm) in the showroom and it was exactly what we were looking for. The following week we were able to order it through the Plymouth branch over the phone... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We saw a modern glazed shower screen (1200 x 800mm) in the showroom and it was exactly what we were looking for. The following week we were able to order it through the Plymouth branch over the phone... Se mer
Företaget har svarat
If you are looking for a new bathroom look no further than Easy Bathrooms at Grantham. Vero Deprat Senior Consultant will be only too happy to show you their extensive range with her years of experi... Se mer
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Continually refused to agree to replace a damaged item, refusing to comply with the Consumer rights act and attempting to pass blame to the customer for a delivery issue. Edit based on repl... Se mer
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Having spent a largely uninspiring year looking at possible bathrooms we came to Easy Bathrooms in Peterborough. The team, and Steve in particular, have been so very helpful in every facet, walking us... Se mer
Skrivet av företaget
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Skrivet av företaget
Easy Bathrooms, WF2 7UA, Wakefield, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Having spent a largely uninspiring year looking at possible bathrooms we came to Easy Bathrooms in Peterborough. The team, and Steve in particular, have been so very helpful in every facet, walking us through all the various options until we were completely happy. Nothing was too much trouble. Based on our experience at Peterborough we would highly recommend them.
We saw a modern glazed shower screen (1200 x 800mm) in the showroom and it was exactly what we were looking for. The following week we were able to order it through the Plymouth branch over the phone and the very helpful staff were able to give us more detail about the seals etc (as the seals looked different from the online images), and we were able to ask them to order it into their store, and get it picked up ourselves instead of paying £45 delivery charge. Very, very helpful and pleasant staff to deal with.

Svar från Easy Bathrooms
Continually refused to agree to replace a damaged item, refusing to comply with the Consumer rights act and attempting to pass blame to the customer for a delivery issue.
Edit based on reply:
Interesting to note that this reply happened much more quickly than any personal response to myself!
Your company has still not followed the law - I accepted the 'gesture of goodwill' purely because it has held up my bathroom renovation for 2 weeks and needed to draw a line under this.
I believe the law states '31 days to 6 months: You must give the seller one chance to repair or replace the item. If that fails, you can usually claim a full refund. The law assumes the fault was there when you bought it unless the seller can prove otherwise.'
I do not believe the seller has proven this but look forward to another reply in which you attempt to justify this.

Svar från Easy Bathrooms
Super friendly staff who could not have been more accommodating .
Everything well explained and a smooth transaction at a great price. Couldn’t be happier

Svar från Easy Bathrooms
Editing my review given the response received, which further demonstrates the really poor communication. I was told the reimbursement was processed last week, and here I am told it was this morning (2 weeks after I gave my account details!).
The bathroom installation is now complete, but the communication during the installation and aftercare has been very disappointing. We are still waiting for a reimbursement more than 10 days after providing our account details, and damage to the sink that was installed still hasn’t been repaired or replaced, despite it being over a month since the installation was completed.
Despite repeatedly chasing by email and phone, we have received no firm dates or meaningful updates. The lack of communication and constant need to chase has made the experience unnecessarily frustrating. We haven’t even received an acknowledgement to our emails over the last two weeks, where we’ve asked for an update.
We also had issues with items being missing from our delivery, as well as items needing to be collected due to changes during the installation. Communication around these was very poor, despite us specifically asking for updates in advance.

Svar från Easy Bathrooms
Luke was extremely helpful and remembered us when we came back weeks later

Svar från Easy Bathrooms

Svar från Easy Bathrooms
Incredible design capabilities — their team can genuinely create beautiful bathrooms from a blank room to detailed 3D renders. Ends up lovely like the photo. The design stage was impressive and gave us confidence in the final look.
They also offer further discounts if prices reduce, which is a great policy in principle. However, when our price was reduced, an item we specifically wanted was removed from the order without clear communication.
There were a couple of practical issues too:
- Missing materials — Additional vital jackoboards weren’t included in the original quote, so we had to order more later. The lower price wasn’t honoured on the extra boards. We still saved overall, but I would have expected the original price to be maintained.
- Under‑quoted tiles — The tile quantity was underestimated, meaning we had to order more to finish the job. The extra tiles were over £12 per tile higher than the original price, which added unexpected cost.
Despite these issues, I would still recommend Easy Bathrooms. Their design work is excellent and the final result looks fantastic. Just make sure to triple‑check every detail, confirm all items are included, and ensure they’ve quoted for enough materials from the start.
They reached out and promised to sort the issues, never heard back.

Svar från Easy Bathrooms
Easy Bathrooms Telford were absolutely amazing. In particular Jo - she couldn’t do enough for us. We are absolutely delighted with our en-suite. The quality of everything is fantastic and the customer service has been exceptional. We did have a blip with delivery but this was resolved to our satisfaction - I would definitely arrange delivery a week before your start date. Special mention to Hayden and James who have also been especially helpful with our ongoing queries. Thank you everyone at easy bathrooms Telford. I would definitely recommend and we will go back when we do our main bathroom.

Svar från Easy Bathrooms

Svar från Easy Bathrooms
I found the lady I dealt with at the Seacroft store helpful, professional but most of all very knowledgeable about the products.

Svar från Easy Bathrooms
Ordered tile samples, postage was charged for unlike other companies and the tiles were filthy when they arrived

Svar från Easy Bathrooms
Great selection of products. Good pricing. Installers did a superb job.

Svar från Easy Bathrooms

Svar från Easy Bathrooms
We had exceptional customer service from Simion. He understood our needs and was very knowledgeable about the products he was selling.
Very polite, professional and courteous.
We will definitely return to this branch.

Svar från Easy Bathrooms
I headed into the Norwich store, with just measurements of the ensuite, nothing else. But came out with exactly what I was looking for, thats thanks to Rebecca. Rebecca, listened what I wanted, was very patient, as I kept changing my mind. Rebecca was very knowledgeable which put me at ease. Overall, Rebecca was a delight to deal with and nothing was to much bother.
Thank you Rebecca.

Svar från Easy Bathrooms
Excellent experience Sarah helped us a lot and we didn’t feel under pressure at all

Svar från Easy Bathrooms
Chelmsford I’m store staff have been extremely helpful in all my dealings with them. Highly recommend. Jerry and his team .

Svar från Easy Bathrooms
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