I truly appreciate Denise for making the process as fast/smooth/and judgmental- free as possible. Asking a bank to loan money, trust you, and see you as a good candidate takes a lot of guts and it can... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jennifer answered my call immediately and understood exactly what I needed to do. She also suggested that I start a new Advantage Savings account vs a Money Market account that I have left idle for s... Se mer
Josephus was very patient with me, he took the time to listen to my concerns and address each issue I had point by point. He’s really a true reflection of excellent customer service. It appears DCU... Se mer
Jessica's customer service was pleasant and clear. She put in major emphasis on listening and truly hearing my concerns. After consulting with her team, she made me feel comfortable that she will hel... Se mer
Företagsinformation
Skrivet av företaget
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Kontaktuppgifter
Donald Lynch Boulevard 220, 01752, Marlborough, USA
- dcu.org
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
She did everything that I asked her to…
She did everything that I asked her to do in a quick and efficient manner, and she was just so pleasant to deal with.
I would love being able to do business with her again.
Muchas gracias Diana
Good customer service
Good customer service. Navin did an excellent job.
Navin was absolutely amazing
Navin was absolutely amazing! He made sure I was depositing my desired amount after we both had a miscommunication moment, he also took the time to make sure he was pronouncing my name correctly which was really nice!
Thanks ashly
Lorianny Soto
Lorianny Soto, very helpful and very pleasant to work with. She definitely went above and beyond to help me with all of my banking needs. I will definitely be looking forward to more meetings with Lorianny.
Josephus was very patient with me
Josephus was very patient with me, he took the time to listen to my concerns and address each issue I had point by point. He’s really a true reflection of excellent customer service. It appears DCU hires the best and brightest people in the banking industry.
Thanks again!
Guy, Springfield Ma
Quick and easy help
I was connected quickly with an agent that was very knowledgeable and helpful. My question was resolved perfectly. I love my bank and their live chat option is great!
Muy bien servicio
Customer Service
Ellen was fantastic, she helped me with depositing a check for my baby without needing to spend 2+ hours in the car to come to a branch location.
Eddie went above and beyond for me
Eddie went above and beyond for me. The problem I was calling about was caused by me, but he took the time to walk me through, give me an easy solution, and also help me understand why I didn't see a response from DCU (it had been sent). He was absolutely great!
The customer service representative was…
The customer service representative was super helpful. Got a lot done in one call. I have no problem recommending the bank and their loan department to my friends. Great job!
Yandry Zabala did an amazing job on…
Yandry Zabala did an amazing job on helping me out today in office, she made the process very smooth and explained everything good!
Julie was so helpful I
Julie was so helpful I. Identifying my problem and the. Finding a long term solution. She also noticed I was under utilizing savings plans and we switched two savings plans to advantage plans. Which was so thoughtful and provides more long term support for me.
Fue una selente persona la mejor me a…
Fue una selente persona la mejor me a tendio super bien
The customer service representative was…
The customer service representative was kind, patient and willing to get all the answers I was looking for and calling about
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








