I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Se mer
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Se mer
I had a wonderful experience refinancing my auto loan through DCU. I’ve been with DCU since 2013 and unfortunately had to go with another bank for a new vehicle when I moved out to Utah in 2024. I had... Se mer
Företagsinformation
Skrivet av företaget
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Kontaktuppgifter
Donald Lynch Boulevard 220, 01752, Marlborough, USA
- dcu.org
4,9
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bharati Shah helped my son to get a…
Bharati Shah helped my son to get a loan and she explained so good to us
10 juli 2026
Omdöme utan inbjudan
Shawna was the best
Shawna was the best. She went above and beyond for me and answer questions where I understand the process I needed to do to the T. Even gave me information I didn’t know about branches around me that could help me out. Can’t thank her enough
10 juli 2026
Omdöme utan inbjudan
Marvin at the check in desk made this a…
Marvin at the check in desk made this a pleasant experience for me. I needed to withdraw some cash and did not have the ATM card with me. However, he handled the situation flawlessly and even faster than anyone standing at the atms.
10 juli 2026
Omdöme utan inbjudan
Excellent Customer Service
10 juli 2026
Omdöme utan inbjudan
Customer satisfaction
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really appreciate all your hard work and dedication.
10 juli 2026
Omdöme utan inbjudan
Very good assistance
Very good assistance, I really liked her performance, thank you Odalisa
10 juli 2026
Omdöme utan inbjudan
DCU has always provided excellent…
DCU has always provided excellent customer service and helped me attain my financial goals. Pleasant, helpful and quick turnaround on loan applications. Today I spoke with Steven and he was attentive, thorough and very helpful explaining the next steps in my loan application process. Always a positive experience with DCU!
10 juli 2026
Omdöme utan inbjudan
Excellent communication by Geetha on…
Excellent communication by Geetha on Auto loan.
10 juli 2026
Omdöme utan inbjudan
Jennifer was very knowledgeable and…
Jennifer was very knowledgeable and very patient. Assisted me with making a free payment to my loan using speedpay. Also, made me aware of opening a new checking account.
10 juli 2026
Omdöme utan inbjudan
I had a great experience with DCU’s…
I had a great experience with DCU’s customer service. The representative was friendly, patient, and took the time to answer all of my questions clearly. They made the process easy and made sure all of my concerns were resolved. I really appreciate the excellent support and professionalism. Thank you for providing such outstanding customer service!
10 juli 2026
Omdöme utan inbjudan
He help me to fix all the accounts and…
He help me to fix all the accounts and my digital account because I am going to use DCU he help me with my app accounts he did a great job.
10 juli 2026
Omdöme utan inbjudan
Sofia was so helpful and took a lot of…
Sofia was so helpful and took a lot of time to help me. Thanks!
10 juli 2026
Omdöme utan inbjudan
Andrea and team super helpful and professional
Andrea was incredibly helpful submitting and processing our auto loan over the phone while driving home from the dealership. I had everything approved, signed and uploaded within 30 minutes for the loan team to finalize my financing within an hour.
9 juli 2026
Omdöme utan inbjudan
Imma was quick polite and professional.
Imma was quick polite and professional.
10 juli 2026
Omdöme utan inbjudan
Excellent service
She was polite, helpful, and took the time to answer my questions. I was not rushed at all.
10 juli 2026
Omdöme utan inbjudan
Very professional
Very professional, very quick and even increased my loan last minute when the vehicle I got was a little newar
9 juli 2026
Omdöme utan inbjudan
Everything was great
Everything was great, the interaction with Tanika and her way of explaining everything to me, I liked it, she had a lot of patience. It was one of my best telephone experiences
9 juli 2026
Omdöme utan inbjudan
She took time to answer my question…
She took time to answer my question walking it down and then told me about the checking account where I could benefit from opening up in a free tax and 0.5 interest rate
9 juli 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.