Clarks Omdömen 

Visited Llandudno branch today and was greeted by Anwen who said ‘welcome to Clarks’. Anwen was very helpful finding the right trainers that I was looking for.

A much better experience that I had from the staff in the Chester branch a few weeks before. I picked up some sandles I wanted to try on and was completely ignored by the 2 members of staff. I was the only Customer in the shop. One member of staff was doing something in the window and the other was just wandering about. After waiting 10 minutes to be asked if I needed help I walked out of the shop.

Thank you again Llandudno store to all the staff who were very pleasant and Anwen who served me with my purchase. 5 star service.

I was looking for both of my daughters school shoes. I received help from a lady called leah she gave us so much time to help me find the right shoes for my girls. We found some lovely shoes and some PE trainers too they have the offer 3rd pair is half price if you buy 3. Really good deal. I would recommend clarks bexleyheath branch lovely team and very sweet and helpful

Via in the Derbion branch made a stressful back to school shopping experience stress free! Superstar. So patient and knowledgeable. Both kids left with well fitted school shoes and a pair of PE trainers. Thanks Via!

Thanks Raj at the Selly Oak store. After years of buying school shoes, it's lovely to have a stress free, to the point experience. Very helpful, cheerful and polite!

thank you to jessie - who made it better, was very good at his job measuring them up correct.

Brought my two little girls to get their school shoes and the lady measured up both their feet wrong by a whole size which is disgraceful. The attitude of the manager stinks walking around doing nothing when told he said maybe his member of staff cant read classy - talking about customers to the woman on the standing desk and starring over at us rubbish

Great experience, really kind and took great of my daughter

Our sales person Rachel was so helpful and patient while we tried multiple styles. She also gave some great (much needed) style advice to help us decide which pairs to purchase. We will shop here again!

Visited Bath store yesterday and was served by Freya. She was so good with my granddaughter who went for her first pair of school shoes.

I was looking for back to school shoes for my son, and ‘Gerry’ on Grafton street was really helpful. He went to the storeroom and got all suitable shoes for me while I did another errand. He listened to what I needed, gave great advice & was extremely courteous.

I made an order for a Black Nubuck, Torhill Mule, worth £32 and never received it. It was delivered by Evri but everything showed that it was not delivered to my address. As soon as I received the notification of delivery I quickly rushed to my front door and it was not there. I went around my house but didn't find it. I quickly made a complaint to Evri who directed me to Clarks but all that they will tell me was "We are sorry, there's nothing we can do" because it was delivered to your address. Meanwhile, I showed them the proof of delivery which didn't show my address but a floor which is not familiar to my address. They still ignored my complaint and hanged up on me. I am very sad for losing £32 for nothing. I hope you correct your wicked ways of service. This is shameful

Lovely staff, especially Emma who looked after us. Swift and efficient and helpful. She offered us some great advice about sizes and the shoe size we needed was in stock which was a bonus so no need to order.

I’ve bought from Clarks Surrey Quays many times, and I’ve always had a great experience. All the staff are very friendly, helpful, and patient.

On my most recent visit, Maria was especially helpful in finding a pair of summer shoes for my six-month-old. As it was my first time buying shoes for my baby, I had no idea what would be suitable for his age. Maria took the time to explain what would be right and what might not be suitable, which was incredibly helpful.

Really appreciate the excellent customer service and patience. Thank you, Maria, and the whole team at Clarks Surrey Quays! Highly recommended.

We were Assisted by a young man Alex in Abbeycentre Newtownabbey NI. he was very accommodating, polite and helpful. It was a very satisfactory experience.
A* for costumer service. Thank you Alex for the assistance.

Lauren was fantastic, really patient and helpful!

I took a pair of shoes back to Clarks in Braehead, Glasgow with a fault. The manager could not have been more friendly, professional and helpful. Shoes replaced. Well done Clarks.

Wanted some reliable school shoes for my daughter. I was offered a pair we liked and the service was excellent. Served by “Izzy” who was happy, helpful and efficient.

Excellent service by Raj today going above and beyond to help my daughter get her school shoes

Callum and the store manager at Norwich Riverside Store were exceptional, friendly and nothing was too much trouble for them. Callum was great with my daughter, myself and my Mum, so helpful. They even stayed after the shop had closed to finish serving us. It was a pleasure to shop in the store. In the words of Craig Revell-Horwood 'FABULOUS'!

Great service today in the Bedford Clarks store. Very friendly and helpful staff. Naya was very kind and helpful, thank you.

I took my daughter to the Bedford store to get her feet measured ready for school shoes. The assistant Jurgita was very helpful, she checked the shoes fitted correctly and advised on care products for the shoes and bought out lots of options for trainers and shoes.