Jevonte in wolverhampton store was great immediately greeted us on arrival asking if we needed any assistance. He was very patient and sensitive with my little girl who hates shoes getting her properl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After having a bad experience in a different Clarks store, I visited Clarks at Middlebrook near Bolton. Michelle and Ninael (spelling?) restored my faith in human nature. Both so friendly, welcoming,... Se mer
Called into the Cwmbran store today and was served by the super lovely Amelia! 💕 I usually dread shoe shopping for my boys, but Amelia made the whole experience so positive. She was incredibly h... Se mer
We went to the Bolton Middlebrook store today for our booked appointment for school shoes. My daughter has two slightly different sized feet so we needed to try on multiple shoes to see which fit was... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jugoita at your Bedford store was…
Jugoita at your Bedford store was incredible.
Employee Covenant was very patient as I…
Employee Covenant was very patient as I had size 6 in length and size 9 in width. He went through many of the shoe options and was very patient overall.
Great service
Debbie gave a great service and was very friendly to my grandaughter
Ang was great with my 3 boys
Ang was great with my 3 boys. Measured their feet, listened to them and tried to reassure my scared year old. Thank you for your service.
Jasmine was excellent and really helped…
Jasmine was excellent and really helped my son and I buy school shoes! Thank you! Best Lily x
Esperienza terrificante
Esperienza terrificante, in pochi minuti.
Acquisto, prende i dati dell'indirizzo di spedizione da Paypal, salta i passaggi e arriva alla conferma senza chiedermi nulla.
Non puoi modificare l'ordine.
Non c'è modo di contattarli, in chat dopo 15 minuti scrivo la domanda e risponde l'AI, dicendo che non posso far nulla.
E mi rimette in coda.
Spero tanto di non perdere soldi e scarpe.
Excellent service from Ciaran Graftin…
Excellent service from Ciaran Graftin st , nothing was a problem. Very helpful
Great experience
Kaitlin at the Cwmbrân store was brilliant with my son helping him pick his shoes for going to school! very patient and made him feel relaxed and comfortable, all the staff are lovely and happy to help
Faser at Castlepoint did a fantastic job.
Faser was our appointment person and he was so patient. I’ve never known Clark’s to be as busy as it was, we had an appointment booked and we were seen promptly. I had two children to be measured for school shoes. He brought different styles out, listened to what I wanted. My daughter was changing her mind and he didn’t bat an eyelid. I gather he’s a temp, such a shame as he’s one of the best we’ve ever had. Hopefully he’ll be back next summer.
We went to Middlebrook Bolton.
We went to Middlebrook Bolton. We were served by Mo. He was friendly and great service.
The staff where very helpful and…
The staff where very helpful and patient and explained the difference between shoes and trainer size. I give the staff a big thankyou.
Jeroline an amazing lady at Clarks
We have been served by JEROLINE, and amazing customer care. She was absolutely amazing, had full knowledge, exactly know what she is doing, know the need of customer.
After so long I have come across a personal who is amazing as person as well as professional at work.
Emma at Wallington is fab!
Emma at the Wallington store was fantastic! So knowledgeable, helpful and honest. We appreciated all her advice. She is a credit to the store! Thank you!
Absolutely last minute saviours.
Absolutely last minute saviours.
Thanks Kara for saving the day.
Perfect service for my young children!
Martha at Cribbs Causeway helped both of my daughters choose new school shoes. She was incredibly friendly and took the time to make sure the shoes fitted properly suggesting and fitting insoles. Martha made it a lovely experience for my girls - thank you!
Great customer service from jevonte
Jevonte in wolverhampton store was great immediately greeted us on arrival asking if we needed any assistance. He was very patient and sensitive with my little girl who hates shoes getting her properly measured up and helping find some school shoes available in her size. Jovante helped us get some protector scuff remover to keep them maintained explaining how to use this. Nice to have customer service with a smile again which makes a change having been in Clarkes twice over the month and not had any success. Thank you for yojr lovely service.
Maria at Selly oak was a very nice…
Maria at Selly oak was a very nice person who helped us a lot and was fast. She deserves a raise
The service is so slow and the people…
The service is so slow and the people on the floor do not seem to be telling us what needs to be done for the queue. They were quick to upsell though.

Svar från Clarks
Went in to get school shoes and Tilda…
Went in to get school shoes and Tilda helped us today, she was confident and very helpful! Can’t recommend seeing her enough
Upminster branch
Upminster branch, so very helpful and friendly. I wanted Orinoco boots although they didn’t have them in stock I asked if I could order them. She advised the style was being discontinued as there were only 4 left in the warehouse I ordered 2 as these are my favourite boots. Such a contrast to your Lakeside branch that told me they had no boots and no they couldn’t order. So well done Upminster keep it going.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







