We had a great experience at Clarks in West Bromwich getting shoes fitted for our two children. Dinesh was very friendly and helpful throughout, making the whole process easy and welcoming. Dawn caref... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into the Abbeycentre store today to see about buying my daughter new school shoes. Holly dealt with us, she was extremely helpful, friendly and knowledgeable. Nothing was too much trouble and she... Se mer
An absolute breath of fresh air! 10/10 service. 🌟I recently visited the Clarks store in PE19 2AR, and the team completely blew me away. The energy in this store is phenomenal—everyone was smiling,... Se mer
Booked an appointment for the dreaded back to school shoe shopping. The Cardiff store was great, good choice of shoes in the school range and a foot measure as well to check sizing. Melissa was grea... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wanted some reliable school shoes for…
Wanted some reliable school shoes for my daughter. I was offered a pair we liked and the service was excellent. Served by “Izzy” who was happy, helpful and efficient.
Excellent service by Raj today going…
Excellent service by Raj today going above and beyond to help my daughter get her school shoes
Norwich Riverside Store
Callum and the store manager at Norwich Riverside Store were exceptional, friendly and nothing was too much trouble for them. Callum was great with my daughter, myself and my Mum, so helpful. They even stayed after the shop had closed to finish serving us. It was a pleasure to shop in the store. In the words of Craig Revell-Horwood 'FABULOUS'!
Great service today in the Bedford…
Great service today in the Bedford Clarks store. Very friendly and helpful staff. Naya was very kind and helpful, thank you.
I took my daughter to the Bedford store…
I took my daughter to the Bedford store to get her feet measured ready for school shoes. The assistant Jurgita was very helpful, she checked the shoes fitted correctly and advised on care products for the shoes and bought out lots of options for trainers and shoes.
Danish was lovely
Danish was lovely, very helpful and patient with my 2 kids. He made sure we found everything we needed and provided us with lots of options if our size was unavailable.
Thomas at Clarks
Excellent knowledge and service. Impressive. Cheers guys
Lulu was a brilliant shop assistant she…
Lulu was a brilliant shop assistant she was incredibly helpful and patient when helping my children try on thier shoes.
Acknowledged soon as we walked in was…
Acknowledged soon as we walked in was very helpful with sizing my child’s shoes and advice on different types for school. Staff was Sophie from West Bromwich.
A++ Customer service from Jariya B
I would like to share some very positive feedback about my recent experience at the Clarks Stratford Westfield store, particularly regarding a member of staff named Jariya B.
It had been an incredibly difficult and overwhelming day. I had visited several Clarks shoe shops because I was struggling to find the right shoes for my daughter. I had also only just discovered that she had gone up to a size 9, which made finding a suitable and comfortable pair even more challenging.
When I came into the Stratford Westfield store, Jariya was incredibly attentive, helpful and polite. She immediately put me at ease and reassured me that we would hopefully be able to find something suitable. At a point when I was feeling quite flustered and overwhelmed, her kindness and willingness to help genuinely felt like a light at the end of the tunnel.
Thanks to her patience and assistance, my daughter and I left the store with a pair of shoes that my daughter absolutely loved and, most importantly, fitted her really well.
I just wanted to take the time to say a huge thank you to Jariya. Her customer service, kindness and reassuring manner made such a difference to what had otherwise been a very difficult day. She is a real credit to Clarks, and I hope her efforts are recognised and appreciated.
Thank you again, Jariya, for making a stressful experience so much easier for both me and my daughter.
Clark’s in High Chelmer Chelmsford…
Clark’s in High Chelmer Chelmsford always go above and beyond for the families we support as part of our charity work with The Little Edi Foundation.
Gracie, Eliza, Amber, Ikra and Nancy couldn’t have done anymore to help these vulnerable children choose new school shoes. They showed patience and compassion throughout and made each child feel very special. What an amazing team they are. Thank you to each of them.
My visit to Clarks in St Neots PE19 2AR
An absolute breath of fresh air! 10/10 service. 🌟I recently visited the Clarks store in PE19 2AR, and the team completely blew me away. The energy in this store is phenomenal—everyone was smiling, working together seamlessly, and genuinely happy to be there. I knew what I wanted and bought my first pair in-store, then placed a postal order for my second round of retail therapy!A massive shoutout to Val, who looked after me perfectly. Her colleagues were equally wonderful, openly sharing how much they love working there and their true commitment to customers. It is so refreshing to see people just being themselves and enjoying their work in our busy world.
Clarks is incredibly lucky to have this team. Val, keep doing what you are doing! Thank you all! 🙌 (J)
We had a great experience at Clarks in…
We had a great experience at Clarks in West Bromwich getting shoes fitted for our two children. Dinesh was very friendly and helpful throughout, making the whole process easy and welcoming. Dawn carefully checked the fit of the shoes, gave really helpful advice, and was very knowledgeable. Thank you both for the excellent customer service — we really appreciated your help!
The shop manager Maria at Aurey Quays…
The shop manager Maria at Aurey Quays was extremely helpful and spent a lot of time with my 89 year old mother chosing the right slippers for her failing feet . Customer service was outstanding.. and the slippers are very nice quality..
Is my first time in UK and I don’t have…
Is my first time in UK and I don’t have confidence to speak proper English but Rashid was so lovely to explain everything to me in simple terms . the Clarks Selly oak store becomes my favourite shoe store in 🇬🇧
This is for Gerry
This is for Gerry, Grafton Street Dublin.
Very helpful and friendly. Thank you.
Amazing service from Sarah
Sarah in the Carmarthen store was amazing..she made my son who has ASD feel really comfortable & relaxed during our visit.
She really was super!
Thank you Sarah
Really amazing service provided by…
Really amazing service provided by Rashid at the Sellyoak branch.
This review is for the clacton on sea…
This review is for the clacton on sea store
The amazing Debbie went above n beyond to help find my mum suitable foot wear as her feet had swollen
We left with such a lovely sandal comfortable n cosy for her feet
The store was neat n tidy
There was such a warm welcome
Thanks to you all
At Fosse Park Leicester
At Fosse Park Leicester, Talisha was very quick to offer her assistance. She was very helpful, friendly and knowledgeable - nothing was too much trouble. The service she provided was excellent. Thank you. I found three excellent pairs of shoes.
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