Nya in the high Chelmer store was so helpful today! I really struggle to fit into any shoes- as I am really small for my age- and she totally got that I didn’t like the shoes displayed in my size and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
thank you to jessie - who made it better, was very good at his job measuring them up correct. Brought my two little girls to get their school shoes and the lady measured up both their feet wrong by... Se mer
Företaget har svarat
Visited Clarks in Selly Oak today with 4 very hyper children, trying to sort school shoes out. Ama and Inayaah were very patient and helpful. What is usually a very stressful situation for me was made... Se mer
On the 4/8/ 2026 at around 15,30 pm Farah from Clark shoes Shepherds bush Westfield London helped me find the right shoes, she was very polite listens to my needs, and checked the back room for my... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Clarks Selly Oak
Visited Clarks in Selly Oak today with 4 very hyper children, trying to sort school shoes out. Ama and Inayaah were very patient and helpful. What is usually a very stressful situation for me was made into a very easy and smooth transaction, thank you 😊
Nell was amazing so calm and patient…
Nell was amazing so calm and patient with my twins and mega helpful . Thanks again
Great shopping experience
We were welcomed on our arrival and helped find a suitable pair of shoes
The store was cool & clean
Shannon served us and was very helpful
School Shoe fitting
Visited for kids school shoe fitting in Milton Keynes today and assisted by Erin who was just brilliant. Patient, flexible and supportive throughout - highly recommend.
Daania at the CMK store was very…
Daania at the CMK store was very helpful, patient at sorting my children's shoes before they start school. It took a while but she was very attentive to ensure both children had correct sizes and for it to fit them properly too.
Schoenen gekocht die een maat te klein…
Schoenen gekocht die een maat te klein waren. Teruggestuurd maar het retourlabel klopt niet. Contact gezocht met de klantenservice, nieuw retourlabel ontvangen. Weer naar de pakketautomaat en wederom werd het label niet herkend. Toen maar zelf voor eigen kosten de schoenen retour gestuurd, contact gehad met de klantenservice en dat was okay, ze zouden zelfs de kosten betalen. Wat schets de verbazing dat de schoenen anderhalve week later opnieuw bij mij bezorgd werden omdat Clarks ze niet had afgehaald. Daarna lange mailwisseling waarbij ik steeds opnieuw het hele verhaal moest vertellen. Na weken de mededeling dat ze niets voor me konden doen. Mijn broer had een soortgelijk verhaal. Mijn advies, leuke schoenen maar hier NIET KOPEN!!
Had a good experience getting back to…
Had a good experience getting back to school shoes, Amat was very pleasant and helpful in getting various sizes and styles
Nya in the high Chelmer store was so…
Nya in the high Chelmer store was so helpful today! I really struggle to fit into any shoes- as I am really small for my age- and she totally got that I didn’t like the shoes displayed in my size and that they were too babyish for me, as I am now going into Year 8. She was very understanding and patient and was happy to go and get shoes for us in the employee’s only area- even though I may have said no to waaay too many pairs!
Thank you, Nya, for making my shoe-finding experience easier! 😊
Sam G served us today
Sam G served us today , I just want to say that my son hates school shoe shopping due to his sensory needs, he was polite,patient, kind and very considerate of my child’s needs , he was very efficient and lovely towards my 5 year old
Very helpful staff
Ala gave us amazing support during our in store visit. She was patient and worked through the different options with us. Thank you!
Best experience in Clark Shoes Shop
On the 4/8/ 2026 at around 15,30 pm Farah from Clark shoes Shepherds bush Westfield London helped me find the right shoes, she was very polite listens to my needs, and checked the back room for my size her great service made shopping easy.
Farah it is clear to see that you put in your absolute best and this is a sign you will achieve great success in your life in the future.
I will definitely be back and we’ll for sure be recommended the shop to my friends.
Excellent service and well done.
Sarah was amazing with all three of my…
Sarah was amazing with all three of my children! Straight in went to get shoes and straight out amazing service!! Especially when you have a ADHD AND ASD child, THANK YOU SO MUCH CARMARTHEN BRANCH
Visited Llandudno branch today and was…
Visited Llandudno branch today and was greeted by Anwen who said ‘welcome to Clarks’. Anwen was very helpful finding the right trainers that I was looking for.
A much better experience that I had from the staff in the Chester branch a few weeks before. I picked up some sandles I wanted to try on and was completely ignored by the 2 members of staff. I was the only Customer in the shop. One member of staff was doing something in the window and the other was just wandering about. After waiting 10 minutes to be asked if I needed help I walked out of the shop.
Thank you again Llandudno store to all the staff who were very pleasant and Anwen who served me with my purchase. 5 star service.
I was looking for both of my daughters…
I was looking for both of my daughters school shoes. I received help from a lady called leah she gave us so much time to help me find the right shoes for my girls. We found some lovely shoes and some PE trainers too they have the offer 3rd pair is half price if you buy 3. Really good deal. I would recommend clarks bexleyheath branch lovely team and very sweet and helpful
Via in the Derbion branch made a…
Via in the Derbion branch made a stressful back to school shopping experience stress free! Superstar. So patient and knowledgeable. Both kids left with well fitted school shoes and a pair of PE trainers. Thanks Via!
Stress Free School Shopping
Thanks Raj at the Selly Oak store. After years of buying school shoes, it's lovely to have a stress free, to the point experience. Very helpful, cheerful and polite!
thank you to jessie - bluewater
thank you to jessie - who made it better, was very good at his job measuring them up correct.
Brought my two little girls to get their school shoes and the lady measured up both their feet wrong by a whole size which is disgraceful. The attitude of the manager stinks walking around doing nothing when told he said maybe his member of staff cant read classy - talking about customers to the woman on the standing desk and starring over at us rubbish

Svar från Clarks
Great experience
Great experience, really kind and took great of my daughter
Clark’s Carmarthen
Our sales person Rachel was so helpful and patient while we tried multiple styles. She also gave some great (much needed) style advice to help us decide which pairs to purchase. We will shop here again!
Visited Bath store yesterday and was…
Visited Bath store yesterday and was served by Freya. She was so good with my granddaughter who went for her first pair of school shoes.
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