I always dread the school shoes shopping trip as my boys hate it and it can be really difficult getting them try shoes on never mind finding ones they say are comfy and they'll wear, but Iman at the O... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the Aylesbury store last week and the staff were super helpful! With 3 children wanting to be measured and fit for school shoes it’s always a mammoth task. I booked an appoint... Se mer
I took my daughter to get her feet meassured. She has cerebal palsy and now has AFO splints to wear. Caitlin E was very patient and ever so helpful helping me find a pair of first walkers for my daug... Se mer
Ben C of the Poole Store made shopping for school shoes the best experience yet. He was polite, professional and didn’t try to oversell me anything. He wasn’t happy with the fit of the shoes, even tho... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Zahra was very helpful
Zahra was very helpful and very good with our youngest child.
Very pleased with the service and shopping experience.
Prodotto non originale
Michelle@middlebrook what a star!
Michelle@middlebrook went above and beyond. Friendly, helpful and amazing with our 6 year old energetic boy, giving him jobs to do whilst we looked for shoes.
Michelle was a star and help my 78 year old mum find shoes to fit specialist insoles. Mum was made up with her trendy trainers.
Ordered 3 pairs of shoes on Tuesday for…
Ordered 3 pairs of shoes on Tuesday for next day delivery on Wednesday. I still have not recieved my order nor have I had a update why it was not delivered and still no delivery for today. Very poor service. Phoned Clarks customer service who advised they cant do anything until Evri gets back to them so not much point in ringing them to resolve.
Great store
Have been served by Helen several times. Always find her knowledgeable and very professional. Would highly recommend Telford Clarks
Elliott and Naomi were a breath of…
Elliott and Naomi were a breath of fresh air. Excellent customer service. Naomi is doing fantastically in her training and Elliott a warm and helpful manager to her. A great experience, thank you!
Ben H was an amazing help sorting my…
Ben H was an amazing help sorting my daughter’s school shoes. Stress free and hassle free!
Grafton Street. Webber
Dropped into Grafton St branch as I was in area. Webber was name of lady who assisted in my purchase of runners.
She was outgoing, friendly and got me what I wanted! Top marks
Purchase of first baby shoes
We were assisted by Steph for the purchase of our daughter’s first shoes. She was really kind and helpful and made it a very straightforward and easy process
Very helpful
je cherche encore le nom du site…
je cherche encore le nom du site internet officiel pour commander....impossible a joindre par téléphone...obligé de mettre ma carte bancaire en opposition car malgré le paiement pay pal probleme double débit. c'est lamentable. j'ai perdu 2H entre la mise en opposition de ma carte et le service paypal bein gardez vos chaussures hein
No customer service
No customer service. Inability to even try to resolve an issue. Will not be purchasing from this company again

Svar från Clarks
Shambles
I signed up for the email newsletter to receive the advertised £10 discount. After waiting several weeks, the discount code finally arrived. I found a pair of sandals, added them to my basket, applied the code and proceeded to checkout, only to be told they were out of stock.
To make matters worse, despite receiving daily emails promoting “up to 50% off sandals”, there was barely any choice available. In fact, I could only find one sale item, and it wasn’t remotely appealing.
Overall, the whole experience was frustrating, poorly managed and felt like a complete shambles

Svar från Clarks
Chloe in Chelmsford was very helpful
Chloe in Chelmsford was very helpful. She investigated all the options that did result in me being able to buy a pair of shoes that both match my foot width and my high instep.
Chloe made it easy for me to find shoes that were an excellent fit,
Customer service
We had a great experience today in store ( Chesire Oaks) with one of the lovely workers named Sarah, she was 19 years old, she was helping make sure the shoes my daughter picked out fitted properly, She went above and beyond for us, took her time and explained everything she was doing and why to make sure the shoes where the perfect fit. The shoes we picked didnt fit well and Sarah went out and picked some for us. Sarah is a credit to your store, great customer service, happy and helpful. We wish you well if this has been a summer job, good luck with your studies. Hannah & Eleanor. X
Thanks to Southampton Above Bar team
Thanks to all the team at the Above Bar store, Southampton - my daughter left her bag with her birthday money in it and it was kept safely for the two days it took us to realise it was missing. Hugely appreciated and smiles all round.
Alliya was amazing helping me find my…
Alliya was amazing helping me find my daughters first school shoes , very attentive & knowledgeable and very friendly x
Perfect experience
Ben C of the Poole Store made shopping for school shoes the best experience yet. He was polite, professional and didn’t try to oversell me anything. He wasn’t happy with the fit of the shoes, even though my daughter was, added insoles and made sure they were totally correct before he was happy that we had them. Great salesman and the shoes were cheaper than expected. Will be back for school shoes again. Thanks Ben.
I took my daughter to get her feet…
I took my daughter to get her feet meassured. She has cerebal palsy and now has AFO splints to wear. Caitlin E was very patient and ever so helpful helping me find a pair of first walkers for my daughter. :) one very happy customer. I highly reccomend and clarks abergavenny will be my go to place fir my daughters messurements and fit :)
Also absolute bsrgain, the shkes happened to be on sale at just £8! BONUS 😀
I bought a pair of burgundy red suede…
I bought a pair of burgundy red suede shoes and rain & stain protector from the store in Belfast City Centre. The manager Angela was very helpful and very friendly. The shoes I ordered online and I picked them at this store. The were on sale. I'm very pleased with them and they feel really comfortable. I highly recommend this store and their products.
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