We just turned up without an appointment to Clarks, Cribs Causeway. We only waited 15mins or so and were then expertly looked after by Irene who was patient and helpful in kitting out our 2 grandchild... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited Clarks outlet today at McArthur Glen Cannock with my 4 year old Grandaughter for school shoes. Very well organised considering everyone was buying school shoes, so extremely busy. Corrina... Se mer
Visited Clarks at Chatham Dockside on Saturday 15th August and was so impressed. All the staff were fantastic. Thanks to the lovely young lad who measured my children's feet when we first arrived and... Se mer
Lack of interaction from serving staff Until asked no proper check re shoe fitting child well. Lack of enthusiasm from staff serving children Lack of size options and no indication when may be... Se mer
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Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic experience fitting and buying…
Fantastic experience fitting and buying my daughter’s first pair of shoes at Clarks Selly Oak. Gibril approached me to offer help and was so friendly and helpful and made the experience really special. I also appreciated his knowledge.
Clarks Cribbs Causeway Mall
We just turned up without an appointment to Clarks, Cribs Causeway. We only waited 15mins or so and were then expertly looked after by Irene who was patient and helpful in kitting out our 2 grandchildren (aged 8 & 5) with school shoes and the younger one with trainers too. Good to know that feet are still measured and shoes are checked for fit, comfort and growing room.
Great experience shopping
Great experience shopping. It was very busy but Brian was extremely helpful, attentive and very polite.
Helen was amazing with the young person…
Helen was amazing with the young person I look after who has special needs. She even let him have his feet measured at the door of the shop as he didn't want to come in the shop. She even played along with him using his special interest sponge bob to get him involved. She was kind,caring and empathetic. This was the very first time he has had his feet measured successfully and he is 15.
Great service from Smita
Safa was amazing at helping me choose…
Safa was amazing at helping me choose the correct size and comfort wear shoes. She went above and beyond with her service and helping me select the correct shoes.
Saim the shop assistant in Colliers…
Saim the shop assistant in Colliers Wood was exceptional. Friendly, knowledgeable and made the experience of buying shoes for two boys effortless. Thank you , Siam.
We was welcomed by Rashid who was…
We was welcomed by Rashid who was extremely helpful and had us in and out in record timing with exactly what we wanted. Can’t recommend more
Poor state of the Alton shop.
I am absolutely digusted at the poor condition of the shop exterior of your Alton store. The paint has peeled terribly and even the plastic coating on the windows has shrunk back.
I cannot believe that a high street chain has allowed one of its outlets to get into such a state. Please either repair or shut the shop.
Exceptional customer service at Chatham Dockside Clarks
Visited Clarks at Chatham Dockside on Saturday 15th August and was so impressed. All the staff were fantastic. Thanks to the lovely young lad who measured my children's feet when we first arrived and then giant thanks to Emily for her patience and wonderful kind, helpful nature - she really put my daughter at ease (school shoe shopping is never fun for my very wide footed daughter!) Later on another lovely lady kindly assisted me aswell with some sandals and the lady on the till who I believe may have been a manager was also beyond helpful. A perfect shoe shopping experience where all staff really were exceptional. Thanks to staff at Dockside!
Amazing service poor choice
I visited the Wolverhampton branch today with my 3 children was really disappointed by the lack of choice and stock of shoes this year but the staff member Tina who served us she was amazing so helpful and friendly towards my children which was lovely to see she did her best to help us leave with the shoes we needed
We had such a lovely experience in…
We had such a lovely experience in Clarks today, and I would especially like to thank Timi for making it so enjoyable. She was incredibly patient, friendly and engaging with Emily and Jack while they were trying on their shoes. She made them both feel comfortable and included, and was so lovely with them throughout.
It’s clear that Timi genuinely cares about providing a great customer experience, and she is an absolute credit to Clarks. Thank you so much, Timi, for making what can sometimes be a stressful experience with two children such a lovely one!
Great customer service
I went to the Bluewater store to seek a refund for some shoes I ordered online for my son. Terence suggested we try some new shoes and sizes and he really went out of his way to help my son find the right pair of shoes and showed him a new way to tie his laces. We had a great experience this time around and we will most certainly return in the future.
Clarks Forestside Belfast
Today I attended Clark’s shop at Forestside, Belfast. On entering the shop I was attended to by a friendly staff member called Amy. At once Amy interacted with my grandchildren and made them smile and feel at ease, she politely asked me a few questions to establish which type of shoes and services I would like for my grandchildren. Once established Amy then spoke with my grandchildren and put them at ease. Throughout our interactions with Amy she was polite, professional, informative and gave great advice. Amy appears to be very well trained and has a flair for this type of environment. She is a great ambassador for the Clarks brand.
Excellent products
Excellent products. Excellent service from, Isla W, in the Bath store. Thank you!
Thanks to Latin for school shoe fitting…
Thanks to Latin for school shoe fitting in Bolton, Middlebrook.
We visited Clarks at Riverside Norwich
We visited Clarks at Riverside Norwich, to buy school shoes for our great granddaughter. We were served by a very efficient young man called Jake. He was polite and helpful. He measured her feet, and spoke very kindly and professionally to her.
Thank you very much.
Trafford Centre store
Tilly at the Trafford Centre store was extremely helpful when getting school shoes for my 6 year old. She went above and beyond to help my extremely fussy daughter 😂 Thank you so much!
Brilliant service
Brilliant service my granddaughter starting high school needed some shoes
Karen was amazing. Customer service was exceptional
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