Clarks Omdömen 

Izzi at Westfield Stratford was excellent.

Really lovely kind person; extremely happy with her service.
Thank you

Not possible to make a return - after conntacring support, they are saying that their return portal currently is not working and that I should be back after 48 hours. I did, and they keep posting the same message - scam - don't buy Clarks online - if you don't fit - you won't be able to make a return.

The staff Alliyah that attented to me was very nice and approachble and she made it easier to get what i was looking for.

Brilliant service in Forestside last week. Our assistant Tom was extremely helpful. My son has an issue with his legs and needs 2 different shoe sizes, with shoes that are suitable for getting modified with a raise. Tom understood our requirements and took his time searching for shoes that were exactly what we needed. He had a lovely manner and helpful advice. Very much appreciated 😊

Visited Clarks in Selly Oak today with 4 very hyper children, trying to sort school shoes out. Ama and Inayaah were very patient and helpful. What is usually a very stressful situation for me was made into a very easy and smooth transaction, thank you 😊

Nell was amazing so calm and patient with my twins and mega helpful . Thanks again

We were welcomed on our arrival and helped find a suitable pair of shoes
The store was cool & clean
Shannon served us and was very helpful

Visited for kids school shoe fitting in Milton Keynes today and assisted by Erin who was just brilliant. Patient, flexible and supportive throughout - highly recommend.

Daania at the CMK store was very helpful, patient at sorting my children's shoes before they start school. It took a while but she was very attentive to ensure both children had correct sizes and for it to fit them properly too.

Schoenen gekocht die een maat te klein waren. Teruggestuurd maar het retourlabel klopt niet. Contact gezocht met de klantenservice, nieuw retourlabel ontvangen. Weer naar de pakketautomaat en wederom werd het label niet herkend. Toen maar zelf voor eigen kosten de schoenen retour gestuurd, contact gehad met de klantenservice en dat was okay, ze zouden zelfs de kosten betalen. Wat schets de verbazing dat de schoenen anderhalve week later opnieuw bij mij bezorgd werden omdat Clarks ze niet had afgehaald. Daarna lange mailwisseling waarbij ik steeds opnieuw het hele verhaal moest vertellen. Na weken de mededeling dat ze niets voor me konden doen. Mijn broer had een soortgelijk verhaal. Mijn advies, leuke schoenen maar hier NIET KOPEN!!

Had a good experience getting back to school shoes, Amat was very pleasant and helpful in getting various sizes and styles

Nya in the high Chelmer store was so helpful today! I really struggle to fit into any shoes- as I am really small for my age- and she totally got that I didn’t like the shoes displayed in my size and that they were too babyish for me, as I am now going into Year 8. She was very understanding and patient and was happy to go and get shoes for us in the employee’s only area- even though I may have said no to waaay too many pairs!
Thank you, Nya, for making my shoe-finding experience easier! 😊

Sam G served us today , I just want to say that my son hates school shoe shopping due to his sensory needs, he was polite,patient, kind and very considerate of my child’s needs , he was very efficient and lovely towards my 5 year old

Ala gave us amazing support during our in store visit. She was patient and worked through the different options with us. Thank you!

On the 4/8/ 2026 at around 15,30 pm Farah from Clark shoes Shepherds bush Westfield London helped me find the right shoes, she was very polite listens to my needs, and checked the back room for my size her great service made shopping easy.
Farah it is clear to see that you put in your absolute best and this is a sign you will achieve great success in your life in the future.
I will definitely be back and we’ll for sure be recommended the shop to my friends.
Excellent service and well done.

Sarah was amazing with all three of my children! Straight in went to get shoes and straight out amazing service!! Especially when you have a ADHD AND ASD child, THANK YOU SO MUCH CARMARTHEN BRANCH

Visited Llandudno branch today and was greeted by Anwen who said ‘welcome to Clarks’. Anwen was very helpful finding the right trainers that I was looking for.

A much better experience that I had from the staff in the Chester branch a few weeks before. I picked up some sandles I wanted to try on and was completely ignored by the 2 members of staff. I was the only Customer in the shop. One member of staff was doing something in the window and the other was just wandering about. After waiting 10 minutes to be asked if I needed help I walked out of the shop.

Thank you again Llandudno store to all the staff who were very pleasant and Anwen who served me with my purchase. 5 star service.

I was looking for both of my daughters school shoes. I received help from a lady called leah she gave us so much time to help me find the right shoes for my girls. We found some lovely shoes and some PE trainers too they have the offer 3rd pair is half price if you buy 3. Really good deal. I would recommend clarks bexleyheath branch lovely team and very sweet and helpful

Via in the Derbion branch made a stressful back to school shopping experience stress free! Superstar. So patient and knowledgeable. Both kids left with well fitted school shoes and a pair of PE trainers. Thanks Via!