Just wanted to say a massive thank you to Arjan and Ahlam at this branch who went above and beyond to help us with our daughter’s shoes. An expert fitting, lots of fit checks in different styles and t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Superb service from Jorja today in the Belfast Donegall Place store. Was in to get new shoes with my young son who is a toddler & Jorja was fantastic. She measured his feet & then offered to bring a r... Se mer
Went to Clarks Outlet at Chatham and was so impressed with the amzing service we received from Alison who went out of her way to help fit my 2 grandchildren with new school shoes. She was particularly... Se mer
The gentleman who measured my daughter's feet in Affinity Clarks Fleetwood was absolutely fantastic. He was so patient with her, very helpful and went above and beyond to find my daughter the perfect... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Star helped us find the right sizes and…
Star helped us find the right sizes and went out of her way. We were amazed and left with a WOW experience. Many thanks for all the support we received today 🙂
Went to the trinity shop looking for…
Went to the trinity shop looking for mens casual shoes.
The staff were excellent-both very knowledgeable about the stock and shoe care.
More importantly they were very efficient and friendly.
Excellent help and support for helping…
Excellent help and support for helping me buying my kids shoes, measuring them up and being really polite. Thank you very much Andrea. Keep up the good work.
Fantastic experience
Fantastic experience getting my daughter’s first shoes! Ella in the Carmarthen store was so friendly and helpful!
I was on a staycation In Edinburgh
I was on a staycation In Edinburgh. I visited the Princes store and was helped my Lesley. I informed her of my need and she supported me to get what I needed. Lesley Human customer service meant I felt ar ease and comfortable. Thank you Lesley.
This was my first time trying Clarks…
This was my first time trying Clarks for my children’s school shoes, and unfortunately, I am extremely disappointed with the quality. After only 2 months of normal school use, the shoes look so worn out that they seem like they have been used for years.
I literally feel like throwing them away because of how bad they look, but then I think I only bought them 3 months ago! I have to clean them almost every day just to make them look slightly presentable.
For the price and reputation of Clarks, I expected much better quality and durability, especially for children’s school shoes. A very disappointing first experience, and definitely not the quality I expected from Clarks.
Clarks Telford
Helen at Clarks in Telford was very friendly & helpful. She ensured we had a great shopping experience & nothing was too much trouble. The store looked great & was bright & welcoming.
Angela in Clarks Belfast was a great…
Angela in Clarks Belfast was a great help today. Sorted my two daughter’s school shoes brilliantly.
1st class service and help Angela great…
1st class service and help Angela great shoes many thanks .
Kristian with Kay in Clarks outlet…
Kristian with Kay in Clarks outlet Fleetwood you are a credit to the store. Excellent service. Thank you
Superb service from Jorja in Belfast
Superb service from Jorja today in the Belfast Donegall Place store. Was in to get new shoes with my young son who is a toddler & Jorja was fantastic. She measured his feet & then offered to bring a range of footwear out that they had in his size to try. She was so gentle with him & he actually enjoyed trying on different pairs! We picked the ones he walked most in & I mentioned there was a bit of suede in them & he often soaks his feet with the garden hose. She suggested we buy a spray that protects suede from getting wet/damaged & had used this herself - so I bought that with the shoes! Superb customer service & will definitely be back!!
Just wanted to say a massive thank you…
Just wanted to say a massive thank you to Arjan and Ahlam at this branch who went above and beyond to help us with our daughter’s shoes. An expert fitting, lots of fit checks in different styles and then they searched to get the pink shoes she had her heart set on delivered to store in time for our holiday. Amazing customer service and so patient with the many back and forths we had. Thank you both so much.
Care and kindness (and comfy shoes) in the Princes Street, Edinburgh branch
I was about to try a pair of shoes on today when I found I had an open sore with slight bleeding on my left heel from the shoes I went out in. I asked the assistant in the men's section if there was a plaster or something I could put on the heel before I tried on the shoe. She said she would go and have a look, moments later re-appearing with two plasters, two surgical wipes and some tissue. The shoes were extremely comfy so I wore them out the store. I cannot thank Jasleen enough for her care and kindness (and also a great pair of shoes).
Calvin was great
Calvin was great, patience and kind and súper helpful :) Definitely made our experience lovely.
Great service with a smile!in…
As soon as we went in Clark’s in Thurrock we were approached by Tonima. She was so helpful, and obviously loves her job! She offered to order shoes in for us, and we actually ended up with more shoes than we initially intended buying! She is a credit to the store.
Have worn Clark’s shoes for fifty years…
Have worn Clark’s shoes for fifty years and they used to be a byword for reliability. However the soles of a pair of Nature 3 shoes completely disintegrated after 15 months of light use. Customer care basically a waste of time. Buy these shoes at your own risk
A very good service provided by Masa
A very good service provided by Masa. Measurements carried out accurately and my son was happy with his new shoes
Very clean store, friendly staff
Very clean and well presented store at Fosse Park
Went in looking for Chelsea boots managed to find some on sale, did not have size i needed in store however spoke to Talisha who was very friendly and knowledgeable and she managed to find a pair at another store to be delivered.
Great service 👏
Fantastic customer service
The gentleman who measured my daughter's feet in Affinity Clarks Fleetwood was absolutely fantastic. He was so patient with her, very helpful and went above and beyond to find my daughter the perfect pair of shoes and sandals. Highly recommended. Thank you so much!
Sophie and Poppy were amazing in…
Sophie and Poppy were amazing in assisting with the sale they informed me of the great deals they had on and I was able to get 4 pairs at a perfect price.
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