Clarks Omdömen 

54 949
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I always dread the school shoes shopping trip as my boys hate it and it can be really difficult getting them try shoes on never mind finding ones they say are comfy and they'll wear, but Iman at the O... Se mer

Betygsatt 5 av 5 stjärnor

We visited the Aylesbury store last week and the staff were super helpful! With 3 children wanting to be measured and fit for school shoes it’s always a mammoth task. I booked an appoint... Se mer

Betygsatt 5 av 5 stjärnor

I went into the Clarks Grafton St Dublin store for a quick look on my way to get a bus home, just to fill a few minutes. I immediately took a stunning animal print shoe off the shelf to try it on in... Se mer

Betygsatt 5 av 5 stjärnor

We had a great experience today in store ( Chesire Oaks) with one of the lovely workers named Sarah, she was 19 years old, she was helping make sure the shoes my daughter picked out fitted properly, S... Se mer

Företagsinformation

  1. Skobutik
  2. Skoaffär
  3. Skofabrik

Skrivet av företaget

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

55 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 98 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(54 949)

7 268 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We were served by Angela in your…

We were served by Angela in your Belfast store today. She measured my daughter’s feet and helped pick the perfect school shoes. She was very helpful and overall just lovely. Thank you Angela

31 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer service from the manager…

Poor customer service from the manager himself(Saif), as a manager you are expected to be professional and speaking in a certain ways to your customers,when my mom spoke to him asking a simple question, he started laughing directly in front of her and saying "aunty i'll get intro trouble, then walked off without answering the query properly", very unprofessional behaviour, which isn't what you expect from an individual who is considered a manager, his attitude is poor and very arrogant, thinking he's on top of the world because he's the manager. The staff their are very rude and dismissive and try ignoring you and don't really bother to help, only happy when they make money through the counter. Whilst my mom asks questions, he is just busy away texting on his phone, what kind of behaviour is this from the manager himself? feel like they need to appoint someone a bit more professional at this store.

31 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was helped by Chloe C

I was helped by Chloe C today on the 31st July.
I came with my 13yr old NV Autistic daughter and my 10 yr old ADHD daughter.
Chloe had the patience of a saint and was so kind and helpful.
It can be so difficult shopping but this was a pleasure.

Thank you so much.

31 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Marine in Grafton St

I went into the Clarks Grafton St Dublin store for a quick look on my way to get a bus home, just to fill a few minutes.
I immediately took a stunning animal print shoe off the shelf to try it on in the mirror, and another customer instantly complimented them, then Marine came over and said she loved them too. Marine quickly got me the pair and talked me through the extra cushioning and comfort in this style, and complimented my own Wallabees. She was so easy to talk to and brought me out a different pair I liked as well. We both agreed the first pair were perfect. We chatted about shoes, and also my time working in Clarks years ago. Gerry was also great craic, and everyone was so complimentary about my style, I didn’t want to leave. No one felt overbearing or fake, just effortlessly good vibes.
What a gorgeous, gorgeous team in the Grafton St store and I am utterly obsessed with my new Torhill Bee’s!!

31 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Prodotto non originale

23 juni 2026
Omdöme utan inbjudan
Logotyp för Clarks

Svar från Clarks

Ciao Eugenio,

Desideriamo informarla che il nostro sito ufficiale per l'Italia, sul quale vengono venduti esclusivamente prodotti Clarks originali, è:

https://www.clarks.com/it-it

Cordiali saluti - Stefanie

Betygsatt 5 av 5 stjärnor

Michelle@middlebrook what a star!

Michelle@middlebrook went above and beyond. Friendly, helpful and amazing with our 6 year old energetic boy, giving him jobs to do whilst we looked for shoes.
Michelle was a star and help my 78 year old mum find shoes to fit specialist insoles. Mum was made up with her trendy trainers.

30 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered 3 pairs of shoes on Tuesday for…

Ordered 3 pairs of shoes on Tuesday for next day delivery on Wednesday. I still have not recieved my order nor have I had a update why it was not delivered and still no delivery for today. Very poor service. Phoned Clarks customer service who advised they cant do anything until Evri gets back to them so not much point in ringing them to resolve.

29 juli 2026
Omdöme utan inbjudan
Logotyp för Clarks

Svar från Clarks

Hi Lisa,

thank you for taking the time to share your feedback. We are sorry to hear that your order has not arrived as expected and that you have been left without an update regarding the delay.

Please escalate to our Customer Care Management Team using the webform below, by selecting 'Escalation' as your reason for contact and they will be in contact with resolution.

https://www.clarks.com/en-gb/contact-us

We hope to hear from you soon – Stefanie

Betygsatt 5 av 5 stjärnor

Great store

Have been served by Helen several times. Always find her knowledgeable and very professional. Would highly recommend Telford Clarks

29 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Elliott and Naomi were a breath of…

Elliott and Naomi were a breath of fresh air. Excellent customer service. Naomi is doing fantastically in her training and Elliott a warm and helpful manager to her. A great experience, thank you!

30 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Grafton Street. Webber

Dropped into Grafton St branch as I was in area. Webber was name of lady who assisted in my purchase of runners.
She was outgoing, friendly and got me what I wanted! Top marks

30 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchase of first baby shoes

We were assisted by Steph for the purchase of our daughter’s first shoes. She was really kind and helpful and made it a very straightforward and easy process

26 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

je cherche encore le nom du site…

je cherche encore le nom du site internet officiel pour commander....impossible a joindre par téléphone...obligé de mettre ma carte bancaire en opposition car malgré le paiement pay pal probleme double débit. c'est lamentable. j'ai perdu 2H entre la mise en opposition de ma carte et le service paypal bein gardez vos chaussures hein

29 juli 2026
Omdöme utan inbjudan
Logotyp för Clarks

Svar från Clarks

Bonjour Nathalie,

Merci d’avoir pris le temps de nous laisser un avis. Je suis désolée d’apprendre que votre expérience a été décevante cette fois-ci et nous aimerions avoir l’occasion d’y remédier.

Notre site officiel est :
https://www.clarks.com/fr-fr

Je vous invite à contacter notre équipe via le lien ci-dessous en indiquant votre numéro de commande. Nos conseillers se feront un plaisir d’examiner votre situation et de vous apporter leur aide.

https://www.clarks.com/fr-fr/nous-contacter

Merci encore pour votre retour et veuillez accepter mes sincères excuses pour les désagréments rencontrés à cette occasion.

Cordialement - Stefanie

Betygsatt 1 av 5 stjärnor

No customer service

No customer service. Inability to even try to resolve an issue. Will not be purchasing from this company again

29 juli 2026
Omdöme utan inbjudan
Logotyp för Clarks

Svar från Clarks

Hi Betty,

thank you for taking the time to share your feedback. We are truly sorry to hear that your experience left you feeling unsupported and that we were unable to resolve your concerns to your satisfaction..

Please escalate to our Customer Care Management Team using the webform below, by selecting 'Escalation' as your reason for contact and they will be in contact with resolution.

https://www.clarks.com/en-gb/contact-us

Thank you again for your feedback and please accept my apologies for any inconvenience caused on this occasion – Stefanie

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer