Lack of interaction from serving staff Until asked no proper check re shoe fitting child well. Lack of enthusiasm from staff serving children Lack of size options and no indication when may be... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Lack of interaction from serving staff Until asked no proper check re shoe fitting child well. Lack of enthusiasm from staff serving children Lack of size options and no indication when may be... Se mer
Företaget har svarat
Visited Clarks outlet today at McArthur Glen Cannock with my 4 year old Grandaughter for school shoes. Very well organised considering everyone was buying school shoes, so extremely busy. Corrina... Se mer
Me, my partner and mother in law went into Clarks to get my little boy (Reggie) his first shoes. Maddie, helped us straight away by getting his feet measured and showing us which shoes were appropriat... Se mer
Aminah provided great service at Clark’s Fosse park. It was a busy Saturday in the school holidays but she didn’t make us feel rushed , she picked up the kids names without me telling her directly, th... Se mer
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent products. Excellent service from, Isla W, in the Bath store. Thank you!
Thanks to Latin for school shoe fitting in Bolton, Middlebrook.
We visited Clarks at Riverside Norwich, to buy school shoes for our great granddaughter. We were served by a very efficient young man called Jake. He was polite and helpful. He measured her feet, and spoke very kindly and professionally to her.
Thank you very much.
Tilly at the Trafford Centre store was extremely helpful when getting school shoes for my 6 year old. She went above and beyond to help my extremely fussy daughter 😂 Thank you so much!
Brilliant service my granddaughter starting high school needed some shoes
Karen was amazing. Customer service was exceptional
Feng was super helpful and patient and gave great service.
We had Ibraheem at sellyoak who had brilliant patience, customer service skills and care to make sure we left with the right pair of shoes
Amazing customer service. Was served by Arzoo and she was so helpful n sweet x
Sara, from the Grafton St store, was incredibly helpful and knowledgeable in helping us select a first pair of shoes for secondary school.
Visited Clarks outlet today at McArthur Glen Cannock with my 4 year old Grandaughter for school shoes. Very well organised considering everyone was buying school shoes, so extremely busy.
Corrina
was our retail assistant today. She was amazing 👏 introduced herself to us both and asked our names. She was very attentive to the fit and comfort of my Grandaughters choice of shoes. Thank you for making the experience a pleasurable one. I hope this young lady gets the recognition she deserves 🙏 👏
Aliza was fantastic and helped so much.
She is was so good with my 4 year old and I was really impressed with her customer service and just how lovely she was. Credit to your company
I visited Nuneaton store 2562 yesterday to purchase my two daughters school shoes. We were served by Kerry and I can speak highly enough of her service. From start to finish she was lovely. Actually spoke to my children and asked them how the shoes felt to ensure they were comfortable.
She was also amazing dealing with my autistic child when we had to order her size in she was about to have a meltdown until Kerry fully explained to her what the process was.
Winston, the store manager, was incredibly friendly and attentive. He measured my children’s feet and carefully chose the perfect shoe style. He was so patient and knowledgeable, and made the whole experience really easy and enjoyable. The customer service was excellent, and it was clear that he genuinely wanted to make sure we found the right shoes for the children. I would definitely recommend this store and will happily return in the future.
The store also had a calm and welcoming atmosphere and was very clean and tidy.
Iqra was very professional when fitting my daughter’s new school shoes. She listened to our needs and brought out the right shoes and then checked them. Amazing service overall
I’ve been going to Clarke’s for decades and this visit reminded me why. Huge range of quality shoes and expert attentive help from Cathy who assisted me.
I visited Clarks in Westfields, Shepherds Bush yesterday. It was very busy, however staff remained to provide a very good service. One particular member of staff, Muslina was EXCELLENT! She really went above and beyond and has patience of saint. Thank you for being so kind and patient with my son. You truly are a diamond and Clarks are very lucky to have you.
J'ai été opérée du pied il y a quelques années et depuis j'ai beaucoup de difficultés à trouver des chaussures à mes pieds.
À Dublin, Marine a su comprendre mes besoins et, très patiemment, professionnellement, gentiment, a fini par trouver la paire de chaussures qui me convient.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.