I always dread the school shoes shopping trip as my boys hate it and it can be really difficult getting them try shoes on never mind finding ones they say are comfy and they'll wear, but Iman at the O... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the Aylesbury store last week and the staff were super helpful! With 3 children wanting to be measured and fit for school shoes it’s always a mammoth task. I booked an appoint... Se mer
I went into the Clarks Grafton St Dublin store for a quick look on my way to get a bus home, just to fill a few minutes. I immediately took a stunning animal print shoe off the shelf to try it on in... Se mer
We had a great experience today in store ( Chesire Oaks) with one of the lovely workers named Sarah, she was 19 years old, she was helping make sure the shoes my daughter picked out fitted properly, S... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We were served by Angela in your…
We were served by Angela in your Belfast store today. She measured my daughter’s feet and helped pick the perfect school shoes. She was very helpful and overall just lovely. Thank you Angela
Poor customer service from the manager…
Poor customer service from the manager himself(Saif), as a manager you are expected to be professional and speaking in a certain ways to your customers,when my mom spoke to him asking a simple question, he started laughing directly in front of her and saying "aunty i'll get intro trouble, then walked off without answering the query properly", very unprofessional behaviour, which isn't what you expect from an individual who is considered a manager, his attitude is poor and very arrogant, thinking he's on top of the world because he's the manager. The staff their are very rude and dismissive and try ignoring you and don't really bother to help, only happy when they make money through the counter. Whilst my mom asks questions, he is just busy away texting on his phone, what kind of behaviour is this from the manager himself? feel like they need to appoint someone a bit more professional at this store.
I was helped by Chloe C
I was helped by Chloe C today on the 31st July.
I came with my 13yr old NV Autistic daughter and my 10 yr old ADHD daughter.
Chloe had the patience of a saint and was so kind and helpful.
It can be so difficult shopping but this was a pleasure.
Thank you so much.
Marine in Grafton St
I went into the Clarks Grafton St Dublin store for a quick look on my way to get a bus home, just to fill a few minutes.
I immediately took a stunning animal print shoe off the shelf to try it on in the mirror, and another customer instantly complimented them, then Marine came over and said she loved them too. Marine quickly got me the pair and talked me through the extra cushioning and comfort in this style, and complimented my own Wallabees. She was so easy to talk to and brought me out a different pair I liked as well. We both agreed the first pair were perfect. We chatted about shoes, and also my time working in Clarks years ago. Gerry was also great craic, and everyone was so complimentary about my style, I didn’t want to leave. No one felt overbearing or fake, just effortlessly good vibes.
What a gorgeous, gorgeous team in the Grafton St store and I am utterly obsessed with my new Torhill Bee’s!!
Served by Lottie in St Neots Clark’s…
Served by Lottie in St Neots Clark’s shop. Very kind, helpful and polite. And helped us find the lovely shoes
Alison spent ages with us helping us to…
Alison spent ages with us helping us to find items that were suitable for she was patient and professional at all times. Amazing with our 3 year old grandchild.
Roxanne did a wonderful job fitting…
Roxanne did a wonderful job fitting shoes for my 1 year old. No pressure and looked after him so well even when he wasn’t playing ball. Great experience!
Zahra was very helpful
Zahra was very helpful and very good with our youngest child.
Very pleased with the service and shopping experience.
Michelle@middlebrook what a star!
Michelle@middlebrook went above and beyond. Friendly, helpful and amazing with our 6 year old energetic boy, giving him jobs to do whilst we looked for shoes.
Michelle was a star and help my 78 year old mum find shoes to fit specialist insoles. Mum was made up with her trendy trainers.
Ordered 3 pairs of shoes on Tuesday for…
Ordered 3 pairs of shoes on Tuesday for next day delivery on Wednesday. I still have not recieved my order nor have I had a update why it was not delivered and still no delivery for today. Very poor service. Phoned Clarks customer service who advised they cant do anything until Evri gets back to them so not much point in ringing them to resolve.

Svar från Clarks
Great store
Have been served by Helen several times. Always find her knowledgeable and very professional. Would highly recommend Telford Clarks
Elliott and Naomi were a breath of…
Elliott and Naomi were a breath of fresh air. Excellent customer service. Naomi is doing fantastically in her training and Elliott a warm and helpful manager to her. A great experience, thank you!
Ben H was an amazing help sorting my…
Ben H was an amazing help sorting my daughter’s school shoes. Stress free and hassle free!
Grafton Street. Webber
Dropped into Grafton St branch as I was in area. Webber was name of lady who assisted in my purchase of runners.
She was outgoing, friendly and got me what I wanted! Top marks
Purchase of first baby shoes
We were assisted by Steph for the purchase of our daughter’s first shoes. She was really kind and helpful and made it a very straightforward and easy process
Very helpful
je cherche encore le nom du site…
je cherche encore le nom du site internet officiel pour commander....impossible a joindre par téléphone...obligé de mettre ma carte bancaire en opposition car malgré le paiement pay pal probleme double débit. c'est lamentable. j'ai perdu 2H entre la mise en opposition de ma carte et le service paypal bein gardez vos chaussures hein

Svar från Clarks
No customer service
No customer service. Inability to even try to resolve an issue. Will not be purchasing from this company again

Svar från Clarks
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