Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were or... Se mer
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Det här tycker kunderna
Received 14 gold sovereigns safely. Took a week from order to arrival. Well packaged and Royal Mail special delivery. Only reason it’s not 5 stars is that one sovereign is quite worn and weighs 7.8g a... Se mer
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A massive shout out to Lawrence Chard and his team. Thank you for allowing me to purchase what will be a a very cherished "Britannia". Always my 1st choice for gold sovereigns, now for a new silver co... Se mer
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I sent up some family silver by Royal Mail special delivery last Thursday. By Friday afternoon Chards had phoned me and made me an offer and by this Tuesday the money was in my account. I have used t... Se mer
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Företagsinformation
Om Chards Coin and Bullion Dealer
Skrivet av företaget
Why Choose Chards Coin and Bullion Dealer?
At Chards Coin and Bullion Dealer, we’ve been helping people buy and sell precious metals since 1964. Trusted by investors for over 60 years, we’re proud to be one of the UK’s most established and respected, family-run coin and bullion dealers.
We believe in doing things the right way! With honesty, integrity, and transparency at the heart of everything we do. Whether you're a first-time buyer or a seasoned investor, we’re here to offer expert guidance, competitive pricing, and outstanding customer service.
We’re proud to be full members of the London Bullion Market Association. A LBMA membership is a mark of trust held by only a select group of dealers worldwide. But what truly sets us apart is our friendly and knowledgeable team. Chards' is still very much a family run business, and we ensure our customers feel valued.
If you're looking for a dealer you can rely on, we’d love to help you on your precious metals journey.
Quick Links Our Mission StatementChards Coin & Bullion Dealer facilitate the buying and selling of investment bullion at exceptional prices, empowering our customers to make informed decisions.
As a family-run business offering transparency, fairness, and options for all, we are committed to exceeding the expectations of our customers and helping them build a brighter financial future.
Contact UsOur Blackpool team is available for contact on weekdays between 9.30am and 4:00pm. You can reach us by calling 01253 343081 or by booking a showroom appointment.
Our Hatton Garden team operates slightly different hours on weekdays, opening at 10:00 am and closing at 4:30 pm. You can contact our Hatton Garden office by dialing 020 8149 9777.
You can also keep up to date with new releases and news by following our social media pages: Youtube, LinkedIn, X, Instagram, Facebook and TikTok.
Additional InformationOur goal at Chards has always been to inform, educate, and inspire investors and collectors of precious metals. We strive to achieve this by publishing factual articles, and video content.
Kontaktuppgifter
32-36 Harrowside, FY4 1RJ, Blackpool, Storbritannien
- 01253 343081
- info@chards.co.uk
- chards.co.uk
4,8
Utmärkt
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Best customer service!
Best customer service!
Both Patrick and Ben were extremely cooperative throughout the entire process. Due to some technical issues, the account verification and payment process took longer than expected, but they were very understanding, patient, and showed great trust throughout.
The overall experience was nothing short of fantastic, and I couldn't be happier with the service I received. I will definitely return to Chards for my next purchase and would highly recommend them to others. Thank you for the outstanding service!
14 augusti 2026
Omdöme utan inbjudan
Lovely sweets
Ease of ordering,cheaper premiums than some companies and excellent updates,plus the sweet is lovely lol I will be using Chards again in the future.
14 augusti 2026
Omdöme utan inbjudan
Another great purchase from Chards…
Another great purchase from Chards Bullion Dealers.
Very happy customer.
5 Stars.
30 juli 2026
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Professional, welcoming service for a London trip memento
I originally visited Chards in Hatton Garden to purchase a Sovereign coin as a memento of our family trip to London — a coin that is not easily found in Hong Kong. What began as a specific purchase became a genuinely memorable experience.
For overseas visitors, I would recommend completing payment online first, then emailing the team to confirm collection logistics. This helps ensure the desired item is available at the Hatton Garden office, or allows enough time for stock to be transferred from Chards’ Blackpool headquarters before the planned collection date.
Chards felt like a hidden gem in Hatton Garden: welcoming, knowledgeable and thoroughly professional. Bhumika and the team took time to explain the options clearly, without any pressure, and made the whole process both reassuring and enjoyable.
I also appreciated Bhumika’s recommendations of the Silver Britannia and the 1oz St George and the Dragon silver coin. They are not simply bullion pieces, but beautiful works of art to hold in hand.
The collection process was also impressively careful and professional. Please bring your passport for the security and identity checks, together with your order confirmation. It was reassuring to see the team verify the metal using a Thermo Fisher Niton XRF analyser. And do not leave without trying the Chards mint sweets — the perfect companion to their coffee.
Highly recommended for anyone looking to purchase bullion or collectable coins in London. I hope to visit Chards’ headquarters in Blackpool on my next trip to the UK.
23 juli 2026
Omdöme utan inbjudan
Svar från Chards Coin and Bullion Dealer
Hi Patrick,
Thank you for your review.
We're pleased to hear that your visit to our Hatton Garden office became such a memorable part of your family's trip to London. It's particularly rewarding to know that you were able to find the Sovereign coin you were looking for and that the experience exceeded your expectations.
Thank you for your thoughtful comments about Bhumika and the team. We're glad they were able to explain the available options clearly and help make the process both enjoyable and reassuring. We'll be sure to pass on your kind feedback to her.
It's also great to hear that you appreciated the Silver Britannia and the 1oz St George and the Dragon silver coin. These are certainly popular choices, combining precious metal content with some beautiful coin designs.
We're pleased that the collection process gave you confidence, from the identity checks through to the verification of the metal. Providing a professional and secure service is something we take very seriously.
And we're especially glad you enjoyed the Chards mint sweets with your coffee! It's always nice when the smaller touches are appreciated.
Thank you for taking the time to share such detailed feedback and for recommending us to other visitors. If your travels bring you back to the UK, we'd be delighted to welcome you to our Blackpool headquarters.
Thank you for your support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Smooth transaction with no issue
Smooth transaction with no issue. Quick promt replies from the help centre.
7 augusti 2026
Svar från Chards Coin and Bullion Dealer
Hi,
Thank you for your review.
We're pleased to hear that your transaction went smoothly and without any issues. It's also great to know that our customer care team provided quick and prompt responses when you needed assistance.
Providing efficient service and clear communication is something we always strive for, so we're glad your experience reflected that.
Thank you for your support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Amazing service
Amazing service. We use a lot of bullion dealers but came across Chards when looking for two specific silver proof coins that were out of stock everywhere else, including Royal Mint. The coins were ordered late evening, dispatched the following day and arrived a day later, very well packaged and in pristine condition. Our usual bullion dealers can take a week just to confirm the order, so this was a refreshing change! Chards will be our first choice from now on.
13 augusti 2026
Omdöme utan inbjudan
Svar från Chards Coin and Bullion Dealer
Hi,
Thank you for your review.
We're pleased to hear that we were able to help you source the two specific silver proof coins you were looking for, especially when they were unavailable elsewhere. It's great to know that the ordering process was straightforward and that your coins were dispatched promptly, arriving well packaged and in pristine condition.
As experienced buyers from a range of bullion dealers, your comparison is particularly appreciated. We understand how important efficient order processing and clear communication are, so it's rewarding to hear that our service stood out and provided a refreshing change.
Thank you for choosing Chards, and we're delighted to hear that we'll be your first choice going forward.
Thank you for your support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Excellent staff
Excellent staff, fantastic knowledge of their products
100% recommend Chards thank you for everything
13 augusti 2026
Omdöme utan inbjudan
Svar från Chards Coin and Bullion Dealer
Hi Stephen,
Thank you for your review.
We're pleased to hear that you found our team knowledgeable and helpful. Providing expert guidance alongside excellent customer service is something we take great pride in, so it's rewarding to know that your experience reflected that.
Thank you as well for your recommendation. We are grateful for the confidence you've placed in Chards.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Chards has for me always been ........
Chards has for me always been "The Authority" on gold in the UK . Looking for a specific item or date look them up.
7 augusti 2026
Svar från Chards Coin and Bullion Dealer
Copilot said:
Hi David,
Thank you for your review.
We're pleased to hear that you regard Chards as an authority on gold in the UK. Having earned your confidence to the point that you'd recommend us when looking for a specific item or date is something we greatly appreciate.
Our team works hard to provide a wide range of products alongside knowledgeable information, so it's rewarding to know that you see Chards as a trusted source for both.
Thank you for your support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Chards Blackpool
I believe I received the best possible price when I recently sold some of my coin collection. Very polite and knowledgeable staff. I even had the privilege of chatting with Mr Chard himself.
6 augusti 2026
Svar från Chards Coin and Bullion Dealer
Hi Duncan,
Thank you for your review.
We're pleased to hear that you were happy with the price you received when selling part of your coin collection. We always aim to offer competitive and transparent prices, so it's great to know you felt you received the best possible value.
We're also glad that you found our team polite and knowledgeable throughout the process.
Thank you for choosing Chards, we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Svar från Chards Coin and Bullion Dealer
Hi Isaac,
Thank you for your review.
We're pleased to hear that you experienced a smooth transaction and that your order arrived quickly. Providing a straightforward purchasing process alongside prompt and reliable delivery is something we always strive for.
Thank you for taking the time to share your feedback. We're glad everything met your expectations.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
made a mistake and did not check the…
made a mistake and did not check the coin on the spot. I trusted the company and what they offer the minty coin. only when I get back I found out there are dents on them. it is my mistake and I wish everyone please check before leaving.
7 augusti 2026
Svar från Chards Coin and Bullion Dealer
Hi
Thank you for taking the time to leave your feedback.
Following our recent conversation, we are sorry to hear that the coin did not meet your expectations. We take the quality of our products very seriously, and as part of our quality assurance process, every coin is inspected by a minimum of three different members of staff before dispatch. We are therefore disappointed to hear that, in this instance, the coin did not meet the standard you expected, and we apologise for any frustration this has caused.
As discussed, we always encourage customers to contact us after receiving their order if they have any concerns. Had we been made aware of the issue sooner, we would have welcomed the opportunity to investigate and work with you towards a resolution.
Customer satisfaction is important to us, and we genuinely appreciate all feedback as it helps us to continually review and improve our processes. Thank you for taking the time to speak with us and share your concerns.
Kind regards,
The Chards Team
Svar från Chards Coin and Bullion Dealer
Hi Allen,
Thank you for your review.
We're pleased to hear that you found the process straightforward and simple, and that your order was dispatched promptly. Providing a smooth purchasing experience alongside reliable delivery is something we always strive for.
Thank you for your support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
In my experience spanning over 20…
In my experience spanning over 20 years, doing business with Chards is frictionless and stress-free.
7 augusti 2026
Svar från Chards Coin and Bullion Dealer
Hi Richard,
Thank you for your review.
We're pleased to hear that your experience with Chards over the past 20 years has been consistently frictionless and stress-free. Building long-term relationships with our customers is something we value greatly, so it's particularly rewarding to receive feedback from someone who has dealt with us for so many years.
We appreciate your continued support and are glad we've been able to provide a reliable and straightforward service throughout that time.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Friendly efficient and responsive 5…
Friendly efficient and responsive 5 star service
10 augusti 2026
Omdöme utan inbjudan
Svar från Chards Coin and Bullion Dealer
Hi,
Thank you for your review.
We're pleased to hear that you found our service friendly, efficient, and responsive. Providing a professional and reliable experience for our customers is always our aim, so it's great to know we met your expectations.
Thank you for your 5-star feedback and for taking the time to share your experience.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Dealt with order quickly- despatched…
Dealt with order quickly- despatched and received very efficiently- good job
7 augusti 2026
Svar från Chards Coin and Bullion Dealer
Hi Arthur,
Thank you for your review.
We're pleased to hear that your order was dealt with quickly and that both dispatch and delivery were handled efficiently. Providing a prompt and reliable service is something we always strive for, so it's great to know everything went smoothly.
Thank you for your support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
First class service
I sent up some family silver by Royal Mail special delivery last Thursday. By Friday afternoon Chards had phoned me and made me an offer and by this Tuesday the money was in my account. I have used this money to cover the cost of restoring a family grave in Cornwall. Thank you Chards for first class service.
6 augusti 2026
Omdöme utan inbjudan
Svar från Chards Coin and Bullion Dealer
Hi Jennifer,
Thank you for your review.
We're pleased to hear that the process of selling your family silver was straightforward and efficient. From sending your items by Royal Mail Special Delivery to receiving an offer the following day and payment shortly afterwards, it's great to know everything progressed smoothly.
It's especially meaningful to hear that the funds were used to restore a family grave in Cornwall. Thank you for choosing Chards to assist with something connected to such an important family project.
We appreciate your kind comments about our service and are glad we could help.
Thank you for your support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Excellent service
I'm a repeat buyer because I value their excellent customer service and fair prices.
22 juli 2026
Omdöme utan inbjudan
Svar från Chards Coin and Bullion Dealer
Hi Geoff,
Thank you for your review.
We're pleased to hear that you've become a repeat customer and that our customer service and fair pricing have kept you coming back. Providing helpful service alongside competitive, transparent prices is something we always strive for.
We appreciate your continued support and are grateful for the confidence you've placed in us over multiple purchases.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Svar från Chards Coin and Bullion Dealer
Hi Dieter,
Thank you for your review.
We're pleased to hear that you've continued to have a positive experience with Chards. It's great to know that you've found our service quick and efficient, and that our communication has met your expectations.
We appreciate your continued custom and are glad we've been able to provide a reliable service time and again.
We look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Great price (best I found from a highly reputable...
Great price (best I found from a highly reputable online gold merchant).
Delivery took a week, but that's because an item I ordered wasn't in stock and I was made aware of that at time of purchase.
Will certainly be using them again.
31 juli 2026
Svar från Chards Coin and Bullion Dealer
Hi Rob,
Thank you for your review.
We're pleased to hear that you found our pricing competitive and that we offered the best price you could find from a reputable online gold dealer. Offering transparent and competitive pricing is something we always strive for.
We're also glad that you were kept informed regarding the item's availability before placing your order. While the delivery took a little longer as a result, it's good to know that expectations were clear from the outset and that the process went smoothly.
Thank you for your support, and we're pleased to hear that you'll be using us again in the future.
Kind regards,
Chards Coin and Bullion Dealer
Great Business very professional
Helpful, knowledgeable, no nonsense. Great to deal with. Highly recommended especially for women.
12 augusti 2026
Omdöme utan inbjudan
Svar från Chards Coin and Bullion Dealer
Hi,
Thank you for your review.
We're pleased to hear that you found our team helpful, knowledgeable, and straightforward to deal with. Providing clear, professional service without unnecessary complications is something we pride ourselves on.
We're also grateful for your recommendation, and it's particularly encouraging to hear that you would recommend us to women looking to invest in precious metals. We aim to make the process welcoming and accessible for everyone.
Thank you for your support, and we look forward to helping you again in the future.
Kind regards,
Chards Coin and Bullion Dealer
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